The staff at this location behave less like healthcare professionals and more like petty…read moregatekeepers. Their focus appears to be on exercising control, not providing service. Month after month, routine prescriptions turn into drawn‑out ordeals, with new hurdles and delays that no reasonable customer would consider acceptable. At this location, it seems if the patient does not personally untangle the pharmacy's own confusing, incomplete, and often conflicting texts and emails, the prescription simply drops into limbo. There is no meaningful follow‑up and no proactive effort to reconcile their own mixed messages--only denial, deflection, and extra work pushed back onto the customer. This pattern does not look accidental; it looks like a culture that rewards power trips over patient care. Respect, consistency, and basic professionalism are notably absent here. If this is how they choose to represent their brand, it sends a clear message: patients come second to ego, and the system is designed so the patient carries the burden while the staff avoid responsibility.

Good thing I don't need that medication to keep me alive. Oh wait -- I do!…read moreDo you like waiting a minimum of four days past when your prescription runs out to receive your next month's refill? You're in luck. Walgreens will consistently deliver on this promise. The people at this particular location are really nice. Unfortunately, the Walgreens system is irredeemably terrible. Couldn't be less satisfied

This is a review specifically for the pharmacy. I went in to get my Covid shot (I had a dizzy spell…read morethe first time I received the vaccine 4 years ago) and first they make me wait 30 minutes until a man finally came out and screamed at me that they wouldn't give me a shot. I've never been treated so horribly in my entire life by a store. Was going to spend another $50 on kids toys but I put those down, I will NEVER visit another Walgreens again. Expect to be treated horribly here!

They're over worked, but hustle all the time with a smile. Specifically Jen (the lead pharmacist),…read morehas fomented an amazing culture within the work space. NONE of them are rude or unhelpful. Keep doing what you're doing!!

Rude lady checked me out and said "you know you can just press the button for help right? So…read moresomeone can come up and help you?" As if that's not her job to be paying attention to the front anyways? Then proceeded to tell me menthols were illegal in golden which I can understand but was also rude about it. I just don't understand the attitude.

I drove 25 minutes to this Walgreens because they had the travel vaccine I needed. I was…read morepleasantly surprised to find that my insurance covered it. Dr. Britt was very patient and answered all my question. Great job!! I definitely recommend this location and Dr. Britt.

Pharmacy manager had a guy today that was so rude and obnoxious. His copay went up he yelled and…read morehad a fit maybe look at your deductible before the pharmacy. The manger went way above anything I could tolerate calling names , rude manners I mean go to another pharmacy. Because 6 years they always very professional. Made me sad the world needs healthcare.

Slowest drive-through pharmacy I've ever seen. I don't know if walking up to the counter is any…read morebetter; I plan to try that until I get my prescriptions changed to another location. Two stars instead of one because at least the orders are accurate.

It's Walgreens, so this review won't be all that exciting…read more This is the closest pharmacy to me. I don't come here by choice, I come here by necessity. And it's very underwhelming. Occasionally I'll buy some items here. I wouldn't say prices are egregious, that wouldn't be fair. But Walmart not too far away also wins in this department. The current development of the pharmacy now being closed on weekends couldn't be more untimely or befuddling. Can we predict when we need medication? Can we predict when we get sick? My work/life schedule doesn't always allow me to visit during the week. My wife really needed something this past weekend, and when I pulled up I whispered to myself, "not surprising, but oh so annoying." Other customers felt the same, with one audibly yelling something more profane. Well, they still got me. I ended up buying two random things while I was there. Wishing the overall experience improves. I honestly wouldn't be shocked if they closed down this location. Get it together, Walgreens!! Please I beg of you.

This location like most Walgreens is horrible. They will randomly cancel your prescriptions after…read morethey've already been filled and say they will hold until a certain date. I don't understand why they can't provide an explanation.

We took a quick trip to Walgreens to get some medicine!…read more The store was clean and organized and there was no line. However, the customer service wasn't great. I said hello to Olivia during check out and I never received a response ‍. So an ok experience!

Stopped in to see if they do actual film development and they do! Not in store but they still do it…read moreand I'm excited to find out what this old film we found has on it.

When I arrived to get my prescription, I was notified that Julie the "pharmacist" allowed my old…read moreprovider to call and cancel a prescription my new provider submitted. The kicker, my old provider NEVER sent in my prescription! I wasn't aware a pharmacist was allowed to cancel federally regulated prescriptions at the request of 1 provider that completely separate from the provider who submitted the prescription, and that is outside of their own network/practice?! Seems like a HUGE misstep to me.

Kate was WONDERFUL! She was so so helpful on my print project. She was the best part of my day! Go…read morehere and look for her, and if she is your employee keep her forever! Wow! I haven't had such caring hospitality in ages.

Get off the sinking ship before you get stranded without your needed meds…read more I wrote this before and it needs repeating for two reasons. First, the most important to Walgreens, if you don't have what we need you will lose our business because we have to find our drugs someplace else, so if I can find it at king soopers I will stay with this store until they fail me. You guys are closing stores, you should be aware if your not going to keep our drugs in stock you lose customers, and your response to the patient is if we get it you will get it and if we don't you can search other places... this doesn't sound like a place that wants to keep my business. Now let's talk patients... I have been with this store for years, getting the same script for over 20 years, morphine. How hard is it to say "Mr Scalf needs this morphine every 2 months for the last 20 years, let's make sure we keep it in stock for his next refill" How hard can it be to say this person for the last 20 years has came to our store and needs it... it's morphine! I am not Changing the dose every month, not changing anything! It's the same script for 20 years! How hard would it be for the customers that come in monthly for the same drug to keep it in stock! I have played the well we don't have enough, go look at other stores to find it it's not our problem! You don't even care enough to tell me where to find it.... Withdrawal is a nasty nasty thing to put anyone through and you all don't seem bothered enough to see it from the patients perspective, you just don't care. Yes America is in a pill issue, and what did you do? Instead of patient first you all have taken the stand... if we don't have it, to bad to sad enjoy your withdrawal. So, I shifted several scripts now to king soopers because you don't have it and you don't care to pretend to get it. When I tell a pharmacist that my morphine ends on Tuesday and he states a shipment may or may not come in on that Tuesday...that If I run out and if they happen not to get the shipment...my options then will be call around and see if you can find it! This is your care promise to your patients! You could put things in place to prevent this and yet you don't care enough to put it in place. So as a customer I have to go someplace I can trust, someplace that will try to keep me out of withdrawal, some place that cares enough to say " we don't have this in stocks but I can find it for you or get it for you before you run out" Nope.. I get " if we don't have it by the time you run out, your on your own" So with your stores closing it seems if I was a betting man we will soon hear 50% of your stores will be closing soon, so the best bet is to get off the sinking ship and find another place that I can trust to have my script and not have to worry every time I go to fill a script if you will have it or just send me somewhere else that I have to find with no help from the pharmacy. I will post this on yelp as well, it will be labeled 'get off the sinking ship before you have to go into withdrawal' I don't know who's fault this is, I don't know who is supposed to keep drugs in stock for your patients of plus 20 years, but it seems like you are all in a wait and see if we are going to close this store to see if we need to order more drugs. So, I called king soopers, they have the drug I need and I will stay with king soopers with this drug until they say they can't.... Meaning I have 4 or 5 other scripts that Walgreens's still has, so now I have to ask myself do I want to transfer all scripts to do one shop stop. I am not the only one you are doing this to, so what happens when folks start getting tired of playing with 2 pharmacies? It just seems to me, because this is about the 20th time I had to play 'hunt your drugs someplace else if you want them' It seems to me you are not telling the public you are about to close many of these stores and leave many people struggling and panicking to find a place they can trust to deliver and receive the drugs we need.

Well, the bell didn't last long. It's back to standing at the photo counter trying to get the…read moreattention of an employee to help you and waiting while the employees ignore you. VERY FRUSTRATING!

People's health rely on this pathetic excuse for a business. Shame on you for failing people like…read morethis. Hire more pharmacy staff or shut this place down. I've been trying to call for 4 hours getting hung up on every time. I have prescriptions that can only be filled over the phone. I have questions about other prescriptions. My doctor tried calling and gave up. I even called the customer service desk twice and they said they were letting the pharmacist know that they needed to get my call and I still got hung up on both times. I have an extremely busy full time job in customer service as well, and I stay late at the office because of the time I waste at work trying to call Walgreens. This abysmal lack of service would never ever fly at any place I've ever been employed.

Pharmacy staff are rude. I made the mistake of convenience over quality and what a big mistake. I…read morewill not go to Walgreens again

OMG what is going on with Walgreens? New Rx sent on 9/16. Not processed until 10/7 only to say it…read moreis too soon, then there is a insurance issue and now they can not get it in stock. Wow. Did they do anything right? Now they show one Rx claim was submitted but we have not picked it up. Time to find another pharmacy because this is a nightmare.

Pharmacy manager is condescending and very reactive. Not able to keep on track or solve problems.read more