I've never had people just straight up refuse to do their jobs before but then I came here for the first time a few months ago. Every couple of weeks I throw a few hundred bucks on my cashapp. I know the limits for the app. I'm definitely not getting close to that limit, as I don't need that much on the card for bills. I've read these terms about a hundred times.
Every few weeks they refuse to add my cash. Never give me a reason. Can't help but wonder if it's because I'm gay or maybe my appearance? Dyed hair and tatted friends don't come here I guess
There's a cashier there, scrawny blond chick named "Spring", she's failed to do her job multiple times this year, causing me to drive around town to find someone else to get the job done. Yesterday the girl even had the audacity to tell me she's never helped me before even though I go to this store about 2-3 times a week my wife got a good kick out of that comment. I asked for a manager to come assist me the second I saw her, knowing she's incapable of doing the transaction as she has been every time for months now. She didn't want to get the manager. I told her I wanted to have the manager do this, since nobody can ever help me. She again refused. I told her very simply, I only wanted a manager to do the transaction as I know for a fact less than 24 hours prior she couldn't get done what I needed. She then proceeds to tell me about cash apps limits like I don't actively do this and have read the terms multiple times. After about ten minutes waiting at the register and listening to her drone on and on about how she's never helped me, she definitely can help me right now and yet again, cashapp terms, a "manager" arrives... Introducing the incredibly underwhelming Jacob! Two days in a row this kid gave me trouble putting cash on the app. Two days in a row he couldn't tell me why he refused to do the transaction. Two days in a row this 19 year old child who's "managing the store" gave less than adequate customer service, attention to detail and literally couldn't follow store policy. Long story short, I've called corporate. They seem to know exactly who I'm talking about, which should say something off rip. I've filed complaints against both parties who work here, they say they know them well! Uh oh! If you guys end up ever checking your reviews and read mine, I truly hope y'all do better and I PRAY you don't treat your families the way you do your customers. Less arguing and more problem solving, I ask simple questions very calmly. Don't immediately argue and get defensive. We can talk like adults. Waiting for my third call with corporate to finish up these transgressions with "Jacob and spring"
NOW TO THE GOOD PART OF MY REVIEW
David! The only store manager who acts like he cares! The only man in the entire store. Literally can't leave a better note about him. Never refuses to do my transactions, always gets them done. 100% satisfaction with this man. If I have questions and he doesn't know the answer he will stick with me till he figures it all out and explains it to me. I truly won't be back unless my guy is around cause these other kids just don't compare. Dude is stand up all the time. Be more like David! read more
