Luis and his crew did a great job installing laminate flooring over about 800 square feet of…read moreceramic tile in a handful of rooms, including kitchen, bathroom and hallways. He handled every complication (there are always some) with professional expertise, communicating with me the whole way. Takes pride in his work and the finished product shows. I almost forgot to say that his price was entirely reasonable. Hire this guy!

Contacted Luis based on excellent reviews. So paying it forward. Purchased a townhome with very…read moredark engineered hardwood floors. Had little hope they could be refinished to the natural red oak we desired, but Luis said he would try. We requested a high traffic finish over the oil based polyurethane finish because we have a small dog. He also had to fill gaps between the ends of boards due to hardwood shifting on our slab floors. Luis and his team started earlier than expected, and communication was easy. WOW!!! The results were better than we had hoped. And price was reasonable. See for yourselves !

Arrived on time Were professional and started working…read moreimmediately. No time wasted Excellent installation; we are so pleased No mess and left the place in its original condition; Left is so neat and tidy No damages anywhere whatsoever Finished the job well within time - in just one day (we were told it could take up to 2 days) Quality of work is outstanding; Well worth the money! The entire team coordinated the work so well - starting from doing an assessment to dropping off the material to completing the job - it was so seamless. They are so proficient and provided excellent service. A pleasure dealing with them. They are top notch! So proud they are local . Thank you for a job well done and making our family room and 2 master closets look great!!

I know this is a family run business which is why I hate to write a bad review. The owners were…read morevery friendly and knowledgeable. The person who came out babbled for half an hour before he got to measuring. We want to have almost our whole house redone, about 2400 sq ft., so a large project. He didn't have a sample we specifically requested be brought to the appointment. That was the first strike. After I received the quote, I emailed twice asking for additional quotes as we chose a different carpet. No response for 3 days. That is not acceptable. They lost our business. How could we trust the rest of the process after the bad start? We did decide on Mohawk products for both carpet and laminate flooring so they had the opportunity to install flooring for most of our house. We went with another family owned business.

At least a week ago I contacted them and sent a picture of the chair, as they immediately requested…read moreof me, but they have not responded.

I was amazed and impressed with the quick reply to my inquiry. I had inherited an old chair from my…read moremom which needed new fabric and padding. Finding a responsive and professional Refinishing and reupholstering was tough to do. So many times, other places I looked into just ignored me or had 6 week wait to drop off. These great artisans took the chair quickly, were very professional and responsive in helping me pick fabric. They were friendly, speedy and responsive! I was very pleased with the result. The owner, Dan showed me around I was super happy. See for yourself, (pics attached). I absolutley recommend.

It all starts with great customer service and Bryan definitely met that criteria from the onset…read more Easy to work with, very knowledgeable, came prepared with some great samples and the estimate was very reasonable estimate. It wasn't inflated like some businesses like to do. The workmanship was excellent. You can have confidence that Jose knows what he's doing and it was extra nice that he was able to move my bed and dresser which is important for many people if they can't do it themselves. My new LVP flooring in my bedroom elevated the aesthetics and the vibe. I am so pleased with how it all turned out and the whole experience was smooth and well communicated. If I ever get the chance to upgrade my floors in other rooms, I will be contacting Premier Flooring and Design.

This is the second time we've used Premier Flooring. When we bought our house they came and…read morereplaced all our carpet. We needed our kitchen and half bathroom floors redone as the tile was cracked and grout coming out in sharp pieces. Bryan was phenomenal in helping us pick the flooring for the kitchen. Answered all our questions and recommended flooring based on our budget. Went with an LVT in the kitchen and used leftover wood laminate from a previous job. Jose and his partner came out and installed all the flooring. You could tell they want it done right. They didn't rush. They adjusted, measured carefully. The floors look amazing! Highly recommend premier flooring!

John arrived on time which I always appreciate. He had several things to repair on our dining table…read moreand also repaired the leg of my bedroom ottoman which had been lame for years! He was very quiet, very neat in his work and did a wonderful job. I am so happy that the dining room table could be repaired and was done so beautifully. I would highly recommend John's services, especially for if you are concerned about a high end piece. Will definitely call him again should the need arise.

Wow. Great job. Spectacular! My wife's uncle made this inlay many years ago. It was in very bad…read moreshape. What an awesome job they did! Just wow! Great job, awesome value.

Wallscapers recently completed our kitchen cabinet refacing. Jerry is awesome to work with-offered…read moresuggestions and recommendations and was easy to communicate with, Germon worked consistently and tediously, preparing for the new doors and drawers, while Chris installed them. I can't say enough good things about the result - I love my kitchen! Overall, it was a great value for the price and I am glad I hired them.

Wallscapers recently finished a custom hood for a custom home we built at Kerr Lake. The finish…read morewas fabulous! They had to match the maple cabinets that we're installed by another vendor and floating shelves. The quality was great and they did it at a reasonable price! Won't be the last time we use them!

Hands down the best painting company I have ever worked with. I have renovated homes in Los Angeles…read moreand Raleigh and Premier Painting is the best of the best. Jose was a dream to work with. He is honest, communicative and really got creative with me on how to make what I wanted work within my budget. We ended up going over our budget BUT that is bc we decided to get all of the ceilings painted. Jose brought it up and sent us photos (renovating from across the country). I never once felt pressured or like he was trying to upsell me. He was very straightforward on what was there, his thoughts and cost. I passed on a few suggestions, took him up on a few suggestions and overall got what I wanted and more. We were doing all of this from across the country after only having seen the new house ONCE. Jose and his incredible team for weeks sent us photos, videos, opened the garage for packages to arrive and even facilitated opening and closing our home for an unexpected cabinet building need. I have never been more blown away with the quality of work, quality of service or quality of person/team like I have been here. If you are thinking of working with them or getting a quote, do it. You will be glad you did.

We absolutely recommend this company! Quick quote, fast scheduling and superior work. The crew was…read morerespectful of the property and had the whole exterior, including trim and doors finished in 4 days!

Professional, prompt. Communication throughout the process was very good…read more The technician we had was Blade and he did an excellent job. We had our bathroom shower and floor cleaned, regrouted and sealed. We are very pleased with their work. He also cleaned and sealed our granite countertops and backsplash.

Mike and crew did a fantastic job on refinishing the grout work in our master bath. This included…read moreour tiled shower, bathroom floor and ledges around our sinks and tub areas. The work is flawless and I wouldn't hesitate to hire Sir Grout for future projects.

Patrick and his team did a beautiful job helping us with flooring in our house we were putting on…read morethe market and our new house. Altogether they installed carpet, hardwoods, a stair runner, and mohawk laminate flooring. Once we offered on our new home, we needed the carpet replaced in our old house asap so we could list it. They replaced the carpet in two bedrooms and closets in one day. The photo showing the hardwood was previously carpet and we preferred hardwood against the back door entry. Patrick did a beautiful job. We were going to do LVP in the hallway upstairs but Patrick recommended we try Mohawk laminate. It was a GREAT choice. It's completely waterproof and slip free and really looks like real wood. All work was done at a very reasonable cost. Patrick is very responsive and did a wonderful job.

Patrick removed an existing carpet and installed a floating vinyl floor. He came to the site,…read moremeasured and provided an estimate within hours of my enquiry. He even tested the proposed flooring so that it would be compatible for my very specific application. I needed the job completed within a short and critical deadline and he delivered. He was meticulous, cleaning the site throughout the process and on completion. I Highly recommend Gellen's Flooring.

From going into this office and selecting carpet with Letitia and estimator Jarrod. And the…read moreinstaller Pedro did a great job!!!

Uploaded photos. We had a Karastan LVT flooring installed on our second floor; the total cost for…read morematerials and labor was over $17,000. Since then, we've run into multiple problems, and honestly, it's been incredibly frustrating. Problem 1: Promised One Thing, Got Another We chose a more expensive floor than we originally planned because we were told it had a flush stair cap trim piece. That was important to us because we wanted a seamless, flush transition at the top of the stairs -- no overlap. The flush pieces were on our order and we paid for them. But when the installers showed up, they used an L-shaped piece that created a noticeable lip. When we asked about it, they told us a flush piece didn't actually exist for that floor. So basically, we paid more based on bad information, and there's nothing they could (or would) do to fix it once the floor was already being installed. Problem 2: Boards With Permanent Marker Some of the boards that were installed have purple marker lines under the clear coating. We were told it happened during manufacturing and couldn't be cleaned. The installers admitted they should have caught it and not used those planks. They offered us a few hundred dollars off or said they could replace them, but doing so would require ripping up a large section of flooring, which could cause more damage. They planned to reuse the removed boards, even if they were damaged in the process. Since there wasn't enough extra material to replace them all we'd have to pay for additional boards ourselves if we didn't want them to reuse what they ripped out. We decided not to risk it, covered those boards with furniture and rugs, and took the discount. Problem 3: Gaps in the Hallway In the hallway, 4 boards were cut too short. So now, when the humidity changes, they shift, leaving a 1/2" gap between the floor and the shoe molding, exposing the subfloor. That's about two feet of wall with subfloor showing for half the year. They tried to fix it by gluing and nailing the boards down, but that only worked temporarily. Again, the solution offered was to tear up a big section of the floor, but with the usual warning that it might cause more damage. So once again, we left it alone. Looking back, we probably should have taken the risk of further damage and let them replace those 4 boards. It looks awful. Problem 4: Boards Separating in the Bonus Room In our large bonus room, about 20'x24', some of the boards have started separating, leaving visible gaps. At this point, I haven't even contacted them about this issue, based on how the other problems were handled, I'm not optimistic that anything helpful will come from it. So this one is on me. This year, when we replaced the floor on the main level, we went with a completely different company. When we showed them photos of the upstairs install, they were shocked and told us we should have filed formal complaints and probably could have taken it even further. Honestly, the whole process took so much time, stress, and energy that we just didn't have it in us to keep pushing. If you're considering working with them, be careful, make sure you can actually get what they promise, and keep a close eye on the installation. After reading other reviews, I'm really hoping this was just a bad install crew and that they're no longer around.