Love our new floors!!! Excellent customer service, quick turnaround times, and the most affordable…read morepricing!!!! All my future flooring projects will be with Designer Floor Fashions! 5-Star review!!

I've worked with and recommended Barrera Hardwood Floors since 2010. As a real estate professional…read moreworking with hundreds of clients, it's critical that I work with reputable, informed and passionate trades. I've yet to meet anyone in this business who takes their work more seriously than Jesus. He did a great job matching an existing floor, both with grain texture and color - a difficult task, and saved my client thousands compared to what he was quoted by the builder. He has helped not only numerous clients, but we've used him in our own home with great results. I would recommend him for any hardwood project and look forward to working with him again.

I do not recommend anyone use Barrera for hardwood floor installation. Brenda, who manages the…read morelogistics was very enthusiastic and helpful and first. But then as communications when on she yelled at me on two occasions. The first was when I asked to for the contract in advance (so I could look over prior to signing) and she accused me of not trusting them to do a good job. The second was after installation there were multiple problems that needed fixing. When her crew was only instructed to fix some, I called and she said "you know what, you just got yourself a free installation, you can hire someone else to fix these problems". It was very strange but at this point I was really just relieved to have her out of my life. Our kitchen floor squeaks almost everywhere.

My husband and I absolutely loved our experience with JD floor! We initially popped up in their…read moreshowroom to take a look at flooring options. We picked styles we liked and the team worked with us to get a flooring that fit within our budget. They provided options for us to look at that we may not have seen otherwise and even price matched, which we really appreciated. From purchasing to receiving the flooring material, it was extremely smooth. Throughout the process they were very communicative and kept us updated at every step. We did have a lot of questions since we were not familiar with what was needed and they expertly answered all our questions! We would definitely recommend them!

These folks are absolute PROs! I'm a carpet-hater, and…read morewanted the 2nd floor to mirror my 1st floor. JD matched my flooring and installed flawlessly. From ordering process through installation and follow up, I'm seriously impressed; pricing was quite good as well. Don't hesitate to give them your business too!

Very courteous, showed lot of option, provide good estimate and allowed larger tile to see how it…read morelooks actually in a room. Recommend to anyone looking for flooring options. Haven't finished the work yet as it requires a week in the house for installers and have to figure out appropriate timing! Prices were lot more reasonable compared to few other shops!

These guys worked their tails off and delivered some of the best results I've ever seen! I used to…read morehave ugly dark hardwood and they replaced it with some luxury vinyl. The luxury vinyl is extremely strong yet soft to your feet. It's not slippery like normal hardwoods but gives the appearance and feel of some executive level material! I had the first two floors of my house replaced with these luxury vinyl planks and Daniel and his team were able to get the job done with 2 days! He's done work on several other properties including my parents house. To make things even better, this is a family run business with both design and architectural expertise every step of the way. Support local and put those stimulus checks to good use!! He also has the best prices in town!

After the floor was put in I had a knot in one of the floor boards and it splintered over 6 1/2…read moreyears. So, I called Roberta the owner about my problem and he told me he would get someone on it and that it would be about $200 or $300 when he had a chance. 2 or 3 weeks go by with phone tag and no one showing up. I took off for a 4 day stay in the mountains to help someone out from hurricane Helene. When I got back more promises and still no one showed up. So, I called around and got a hold of Maurice a guy that did floor repairs for other businesses that put floors in. Maurice stated that his standard price for repairs was $300, he took longer than expected and the pieces that had saved for this issue had swollen so they did not fit and Maurice had to modify and return to repair it. Maurice mentioned that Roberta's crew did a good job on the floor installation, but that I paid too much for my floor. Going prices was $7 a square ft. in 2018 not $11. a square ft. I tend to barter with car sellers and roofers, now I will barter with everyone. So, in short if you have a problem with your flooring, Roberta owner of Tri Point Flooring will have you hanging. If I live here long enough to refinish the flooring guess who I will not call?

As of 3-2-2025 Horrible Experience!!! Sloppy and negligent-…read moreOwner (Mr. Roberto Rivera) admitted that a contaminated applicator messed up hardwood finish in EVERY room. We will need to refinish the entire 1st floor all over again!!! *Caution: After the problems became evident, I asked Mr. R. for a copy of the 1-year warranty. We paid for it and yet he REFUSED to provide it! Then came a disturbing e-mail from Mr. R in which he asked me to remove my online reviews of his company in exchange for providing the warranty info. He said, "...remove all online reviews" in exchange for "giv[ing] [me] detailed warranty info, ...". I wonder if this warranty even exists. In the future I'll always ask for the warranty UPFRONT. ALERT- Tri Point's Approach to Summarizing Google Reviews Tri Point just unveiled a new "corrected" summary of their Google Reviews after my "1 Star" posting in which I noted they reported NONE of the 9 "1 Star" reviews (see attached screen shot). What's new? 1) Overall score adjusted downward from 4.9 to 4.8 Stars and 2) "1 Star" reviews have magically appeared while "3 Star" reviews have now disappeared from their bar graph. Interestingly, their summary of detailed reviews excludes all but 1 of 9 "1 Star" and all reviews below "5 Star", i.e., 14 "4" and 2 "3" Star. I would NEVER have hired Tri Point had I known of this deceptive practice. I'm smarter now and won't so easily in the future allow the wool to be pulled over my eyes. I ask Mr. R. to reach out and correct mistakes I may have inadvertently made in this Alert. 1. Tri Point Failed to Keep Their Promise to Refinish in 4 Days. Crew's negligence caused weird staining on floors. Mr. Rivera said floors need to be fully refinished again. But we expected the first refinishing would provide a " .flawless execution that meets & exceeds [our] expectations" as stated on Tri Point's website. 2. Mr. Rivera's Opinion of Quality of His Crew's Work His on-line reply to this review states "...the floor did not represent our usual quality of work". During his visit (see photos) he said: "All very weird"; "Very, very embarrassed"; "Something happened during application"; "...applicator was a bad applicator"; "The applicator in the van got contaminated...cross contamination"; "These are lap marks"; "...A huge inconvenience [for] you"; "I know this is overwhelming"; "I couldn't accept this". Mr. R did not perform a final inspection of the refinishing, and it seems neither did a crew member. 3. Mr. R's "solution" Refinish the entire 1st floor for a 2nd time. 4. Impact of a 2nd Refinishing on Homeowners We work from our home offices and cannot close our business for 2 consecutive weeks. Moreover, a 2nd refinishing would require a repeat of the entire process, e.g., close business for a week, pack up 1st floor belongings, place all furniture in storage, disconnect washer/driver/refrigerator, move to temporary housing for a week, clean dust (e.g., walls, windows, cabinet doors and drawers, floors), and move back in. 5. Mr. R's Refusal to Engage in Direct Communication Following my Yelp review Mr. R. posted it's important to have direct dialogue with folks. Yet, he has refused all my requests for such a dialogue & conveyed this by e-mail- "...No further communication is needed." 6. Failure to Disclose All Costs for Refinishing We were not told that following replacement of shoe molding (aka 1/4 round) there would be a visible unpainted gap along all 1st floor baseboards. Mr. R. later acknowledged he knew this problem would arise and we had to sort this out for ourselves. 7. BBB Rating Had I checked I would have discovered a B- rating and that would have been a deal breaker for me. (https://www.bbb.org/us/nc/cary/profile/hardwood-floor-contractors/tri-point-flooring-0593-90189303/more-info#reasons-for-rating). Current rating has dipped to D+ as a result of my complaint that BBB describes as "Not Resolved". 8. Is Mr. Rivera In Unilateral Breach of Contract? I'm not an attorney so I can't answer this question. But Final Invoice balance = $0 and is marked "Paid". While we've met our obligation, Mr. R refuses to provide a copy of the 1 Year Warranty so that we may understand options for mitigating floor failures during this period.

Great workmanship, my new floors are super nice…read more I couldn't be happier with the results. The floor was painted gray and covered with plank flooring when I moved in a year ago. The house is from 1976. I believe this is the original floor. Elder took his time to ensure high quality results and paid close attention to the details. He worked cleanly; there's no sanding dust any where in my house. I went with water based polyurethane: which has no odor so my home doesn't smell, and is better for our environment. It feels to me as if I have a new living and dining room.

Elder and his team are amazing! They got the job done in record time and the quality was superb. He…read morewas a pleasure to work with and I will be recommending him to all my family and friends. My floors look amazing.

I received several quotes before deciding to move forward with HHR. Dennis and team did an…read moreexcellent job coming up with a comprehensive plan to address the moisture and mold in our basement and crawlspaces. The quality of the work was outstanding! The crew was polite, timely and through. They checked in with me multiple times and did a good job cleaning up. The basement air is clean and fresh now and the crawlspaces are treated and sealed up properly. I highly recommend HHR!

When you crawl under your house to see why a floor is shaky and find a bunch of white fuzz on the…read morewood and crooked joists, you need someone to tell you their company does this kind of work and to convince you that they know what they are talking about. 6 companies called. 4 responded. 1 said its bad but he only cleaned mold and put down plastic. 1 said they could fix but had never done it before. 1 said that with an engineer and $20k to $30k he could fix it. Then Dennis at HHR came by. He said this is what they do. He showed me similar jobs he had done before and after. Told me how he would do it. What it would cost. They did the work. It was harder than they planned but they never mentioned more money. His team was very courteous and considerate. FYI... This is my first review ever. I'm 70.

Great attention to detail and flexibility. Worked on a Saturday to meet a critical timeline as we…read morewere leaving town even after changing the wood style because they were not satisfied with the color and design (really appreciated the honest detail attention and care) They moved all of our furniture and put back just as they found it without a scratch. The floors look great and we are super satisfied. We would recommend them to a friend.