Burch Brothers Flooring replaced all the flooring in my townhome several years ago. They did such…read morean outstanding job that Burch was the natural choice when I needed to make a repair due to water damage from a dishwasher. It was a seamless process from the original conversation with Sarah, reviewing what needed to be repaired with Josh to the installation team. Burch Brothers is not only professional; it is a locally owned business that operates with integrity. I highly recommend Burch Brothers for your flooring needs.

Overall, we were extremely please by our floors and service provided! We absolutely love our new…read morefloors. The team was quick to give us a quote, had lots of samples in the office and overall great to work with. We got several quotes and this company was the most affordable - but we picked them because they were the only ones who were able to foresee a huge problem they would encounter while giving a quote. All other companies missed it. We did feel as though the job was very rushed, we were told 2 - 3 days and it was done in less than one day. Because of this, we felt as though there was quite a lot of nicks in our trim and they had to come back and make some other changes they forgot on the job. More communication AFTER the job would have been appreciated. We had to follow up about billing and the problems. There was no formal walk through or call from the office to see how we liked the floors. I understand the office was busy, but some acknowledgment of our communication would have put us more at ease. They did reimburse us a very small amount for the little damages.

Very impressed with Just Right Floors. They were referred to me by a friend and I am very happy…read morewith the outcome. I haven't had any luck with finding quality companies that follow through on their service promise but I am happy to say that this company has. They were punctual, professional, did quality work and had competitive pricing. The waste was very minimal and cleaned up their work areas thoroughly before they left. I recommend you give them a call if ever in need to get your floors done.

If you are searching for a company to install your flooring, look no further. We had the pleasure…read moreof working with Just Right Floors and can't say enough good things about them. They are very attentive to your needs and do extremely high quality work. These are very nice, great people to work with. We will have more work to have done and are thankful we have found Just Right Floors. Give them a call and let them come by for a flooring install estimate. You will be glad you did! J Boyette

My husband and I absolutely loved our experience with JD floor! We initially popped up in their…read moreshowroom to take a look at flooring options. We picked styles we liked and the team worked with us to get a flooring that fit within our budget. They provided options for us to look at that we may not have seen otherwise and even price matched, which we really appreciated. From purchasing to receiving the flooring material, it was extremely smooth. Throughout the process they were very communicative and kept us updated at every step. We did have a lot of questions since we were not familiar with what was needed and they expertly answered all our questions! We would definitely recommend them!

These folks are absolute PROs! I'm a carpet-hater, and…read morewanted the 2nd floor to mirror my 1st floor. JD matched my flooring and installed flawlessly. From ordering process through installation and follow up, I'm seriously impressed; pricing was quite good as well. Don't hesitate to give them your business too!

After the floor was put in I had a knot in one of the floor boards and it splintered over 6 1/2…read moreyears. So, I called Roberta the owner about my problem and he told me he would get someone on it and that it would be about $200 or $300 when he had a chance. 2 or 3 weeks go by with phone tag and no one showing up. I took off for a 4 day stay in the mountains to help someone out from hurricane Helene. When I got back more promises and still no one showed up. So, I called around and got a hold of Maurice a guy that did floor repairs for other businesses that put floors in. Maurice stated that his standard price for repairs was $300, he took longer than expected and the pieces that had saved for this issue had swollen so they did not fit and Maurice had to modify and return to repair it. Maurice mentioned that Roberta's crew did a good job on the floor installation, but that I paid too much for my floor. Going prices was $7 a square ft. in 2018 not $11. a square ft. I tend to barter with car sellers and roofers, now I will barter with everyone. So, in short if you have a problem with your flooring, Roberta owner of Tri Point Flooring will have you hanging. If I live here long enough to refinish the flooring guess who I will not call?

As of 3-2-2025 Horrible Experience!!! Sloppy and negligent-…read moreOwner (Mr. Roberto Rivera) admitted that a contaminated applicator messed up hardwood finish in EVERY room. We will need to refinish the entire 1st floor all over again!!! *Caution: After the problems became evident, I asked Mr. R. for a copy of the 1-year warranty. We paid for it and yet he REFUSED to provide it! Then came a disturbing e-mail from Mr. R in which he asked me to remove my online reviews of his company in exchange for providing the warranty info. He said, "...remove all online reviews" in exchange for "giv[ing] [me] detailed warranty info, ...". I wonder if this warranty even exists. In the future I'll always ask for the warranty UPFRONT. ALERT- Tri Point's Approach to Summarizing Google Reviews Tri Point just unveiled a new "corrected" summary of their Google Reviews after my "1 Star" posting in which I noted they reported NONE of the 9 "1 Star" reviews (see attached screen shot). What's new? 1) Overall score adjusted downward from 4.9 to 4.8 Stars and 2) "1 Star" reviews have magically appeared while "3 Star" reviews have now disappeared from their bar graph. Interestingly, their summary of detailed reviews excludes all but 1 of 9 "1 Star" and all reviews below "5 Star", i.e., 14 "4" and 2 "3" Star. I would NEVER have hired Tri Point had I known of this deceptive practice. I'm smarter now and won't so easily in the future allow the wool to be pulled over my eyes. I ask Mr. R. to reach out and correct mistakes I may have inadvertently made in this Alert. 1. Tri Point Failed to Keep Their Promise to Refinish in 4 Days. Crew's negligence caused weird staining on floors. Mr. Rivera said floors need to be fully refinished again. But we expected the first refinishing would provide a " .flawless execution that meets & exceeds [our] expectations" as stated on Tri Point's website. 2. Mr. Rivera's Opinion of Quality of His Crew's Work His on-line reply to this review states "...the floor did not represent our usual quality of work". During his visit (see photos) he said: "All very weird"; "Very, very embarrassed"; "Something happened during application"; "...applicator was a bad applicator"; "The applicator in the van got contaminated...cross contamination"; "These are lap marks"; "...A huge inconvenience [for] you"; "I know this is overwhelming"; "I couldn't accept this". Mr. R did not perform a final inspection of the refinishing, and it seems neither did a crew member. 3. Mr. R's "solution" Refinish the entire 1st floor for a 2nd time. 4. Impact of a 2nd Refinishing on Homeowners We work from our home offices and cannot close our business for 2 consecutive weeks. Moreover, a 2nd refinishing would require a repeat of the entire process, e.g., close business for a week, pack up 1st floor belongings, place all furniture in storage, disconnect washer/driver/refrigerator, move to temporary housing for a week, clean dust (e.g., walls, windows, cabinet doors and drawers, floors), and move back in. 5. Mr. R's Refusal to Engage in Direct Communication Following my Yelp review Mr. R. posted it's important to have direct dialogue with folks. Yet, he has refused all my requests for such a dialogue & conveyed this by e-mail- "...No further communication is needed." 6. Failure to Disclose All Costs for Refinishing We were not told that following replacement of shoe molding (aka 1/4 round) there would be a visible unpainted gap along all 1st floor baseboards. Mr. R. later acknowledged he knew this problem would arise and we had to sort this out for ourselves. 7. BBB Rating Had I checked I would have discovered a B- rating and that would have been a deal breaker for me. (https://www.bbb.org/us/nc/cary/profile/hardwood-floor-contractors/tri-point-flooring-0593-90189303/more-info#reasons-for-rating). Current rating has dipped to D+ as a result of my complaint that BBB describes as "Not Resolved". 8. Is Mr. Rivera In Unilateral Breach of Contract? I'm not an attorney so I can't answer this question. But Final Invoice balance = $0 and is marked "Paid". While we've met our obligation, Mr. R refuses to provide a copy of the 1 Year Warranty so that we may understand options for mitigating floor failures during this period.

I had pervasive flooring issues and some very nasty carpet! The team did a great job with a short…read moreturnaround time. I notified 3rd Gen flooring about my flooring needs and had an estimate within a day! They did a great job including fixing some long standing problems associated with uneven and sloping floors! Went from dark floors, to brighter colors.

We had such an awesome experience with 3rd Generation Flooring! Their communication was…read moreoutstanding throughout the entire process, their work was exceptional, they were extremely professional & punctual and all around above and beyond. Our floors look amazing! Thank you for a job well done!

I couldn't be happier with my new garage floor! From the initial estimate to the finished product,…read morethe entire process was professional and seamless. Kevin and Chase repaired several damaged areas of the concrete before grinding the entire floor, and you can tell they didn't cut any corners with the prep work. The flake finish looks amazing, and the polyaspartic top coat gives it a beautiful, durable finish that's easy to keep clean. The garage looks completely transformed and feels like an extension of the home now. If you're looking for garage floor coatings in Cary, NC, I highly recommend Carolina Premier Floors. They were on time, took great care of my belongings, communicated throughout the project, and delivered exactly what was promised. Excellent workmanship and attention to detail!

I had Carolina Premier Floors come epoxy my garage as a surprise for my husband when he was out of…read morethe country. Kevin was SO EASY to work with. Friendly. Knows what he's doing. On time. Clear communication. Literally just a super smooth process with a perfect outcome. And my husband LOVED it. Definitely a great glow up for our garage.

Very happy with Molton flooring. They replaced our floors with hardwoods to match the existing ones…read morein our home and put some LVP in our basement. They did an excellent job, the floors look amazing and I am very happy with the final result. Jarek was very easy to work with, he was responsive, his crew always showed up on time. Jarek's pricing is very fair and he sticks to what was agreed upon. I would definitely use them again and would recommend them to others.

Thanks to Tripp W's review, we gave Jarek a call to get an estimate on installing hardwoods in our…read moreden... inexplicably, the sole room in our house that came carpeted. He arrived on time, and was very thorough -- checking under the carpet to assess the plywood, and going beneath the house to check out the floorboards. He also gave the quote on-site, using his ipad, and emailing it to us immediately. Pricing was competitive and itemized, and given his professional demeanor, the Yelp Deal, and the positive review, it was a no-brainer to hire. The work took three days to complete. Again, Jarek arrived on time for each appointment. On the first day, he and a partner took out the carpet and laid down the oak to level with our other hardwoods. The second day, they closed off the room with plastic to do the sanding and keep it contained. Then, Jarek came back to stain and seal. I wanted to go with a dark coffee hue in the room, and the color came out beautifully. He also touched up the shoe molding with primer. We're very pleased with our new floors, and will be using Jarek again when it's time to refinish the rest of the house.

By far the worst company I have ever worked with. Do yourself a favor and DO NOT call this…read morecompany. They ruined my carpets and were unprofessional and when issues arose, they blamed it on me and took no responsibility. Do not hire this company, they are terrible. I've worked in customer service my entire life and I've never seen anything like this.

Our rugs are very clean. They took great care with them and their prices are better than any other…read morecompanies around!