From the time we first walked into the showroom to having a brand-new kitchen installed, the entire…read moreprocess took less than two months. As a true Libra, I struggled with deciding whether to simply replace the countertops or completely remodel the kitchen with new cabinets. I initially chose to replace just the countertops, but at the eleventh hour - literally the morning of demolition and installation - I changed my mind and decided to remodel the entire kitchen instead. Juan was incredibly accommodating, worked with my last-minute change, and somehow made it happen. We ended up with a completely new kitchen (pantry + quartz countertops / backsplash) within just two weeks. A huge thank-you to Juan (and my husband, lol) for their patience throughout my indecisiveness. Juan, along with installers Alex, Johnny, and Lee, worked efficiently and professionally to get everything done. The team was responsive and hardworking and I'm thrilled with how the new kitchen turned out and have no regrets.

We are remodeling my whole house including kitchen, and the sale associate Mr. Chris Ma help us a…read morelot. He understands all the general issues in remodeling, and has full knowledge in their products. He aslo has a very polite attitude toward customers, and is very patient. I am so glad to have him handle my project, and will definitely recommend him to everyone. James Lin

We went to Prestige and Amin helped us choose cabinets for our laundry room. The process was…read moresmooth and he made it very simple and easy for us. His installers did a great job too. This is this 2nd time we worked with Amin and we recommend Prestige to anyone looking for help with their Kitchen and bath projects.

Very rude and unprofessional on the phone. I called and…read moreasked about installation only and he was unprofessional since he wanted me to buy his materials. The materials at Floor and Decor were $1500- $2000 than he got defensive when I asked why he charging over $8,000.

I'm writing to share my recent experience with Semihandmade, and strongly urge you to review other…read morebusinesses for your cabinets, they are not the same company we experienced our first time around. In 2018, we had our first project with Semihandmade, and it was outstanding. We used one of SHM recommended designers and the level of support and attention to detail was perfect; our final kitchen, pantry and laundry room were beautiful! As it turned out, our home was featured in Atomic Ranch in its 2021 Design Issue, where I spoke highly of Semihandmade in that interview. We were very proud and recommended their products and services to many people over the years. After moving to Asheville, we planned another kitchen renovation and launched that in January of 2025. Even though our former designer had moved to Modern Twig, we chose Semihandmade again based on our past experience. Unfortunately, this time has been very different. We ordered roughly $28,000 in cabinet fronts-- the largest single expense in our kitchen renovation. We understood the delivery timeline, but the order arrived in separate shipments without advance notice. When my husband (who installed both kitchens) discovered one incorrect cabinet setup and a missing drawer front, he reached out to their customer service. The response from Deanna Bade was essentially, "read your contract," which I found dismissive and frankly did not sit well with me. It was clear from our IKEA design submission that our order had been entered correctly on our side but miscoded in the SHM system. My expectation was to hear, "Sorry that happened--let us make it right." Instead, I received a lecture on treating her "like a professional" before she agreed to resolve the issue--an interaction that left me feeling unwelcome as a customer. Later, as installation progressed, we discovered that the walnut doors were noticeably different in color--clearly not from a single batch, as SHM advertising promises. When I raised this, I was told replacement would require approval from the "walnut manufacturer" and would be done as a "courtesy remake." I had to remind her that Semihandmade--not a third party--was my point of purchase and that this was a quality control failure, not a favor. This caused weeks of delay, but even after the replacements arrived, there was no follow-up to confirm receipt, check color consistency, or offer an apology by Deanna or SHM customer service, only a request to do a survey. I am shocked and saddened at the decline of Semihandmade whom I have raved about for years. Given Deanna Bade describes herself as "Customer Experience Manager with a proven track record in resolving complex issues and driving customer satisfaction", she did not execute at this level at all. I realize this must be a very hard job if there is a lot of customer dissatisfaction with product and operations (which seems to be possible based on reviews), and if that is the case, this ultimately is a reflection on Semihandmade's commitment as a company to quality of product and services. Given the strong competition in this industry, I would think this is not the quality of product SHM wants to deliver or the standard of service SHM want for their customers. Mistakes happen, but a willingness to "bend over backwards" to correct them makes all the difference. Sadly, even after the new walnut order arrived, given the delay in time we realized we could not rip out our entire kitchen and start all over, so the previous construction with panels, built in shelving, etc. that had begun had to stay the same and will always be slightly off in color, a forever reminder. I reached out to the CEO, John McDonald, who did respond and apologized, which was good; but did not offer to compensate us for our customer stress, delay or final mixed matched cabinetry (although I did not ask for one either) - my point was to ensure at the top he knew how much SHM had fallen in my eyes. I've gone from being one of their strongest advocates to feeling I can no longer recommend Semihandmade. I hope my experience helps SHM to identify areas to improve both quality control and customer care, but mostly that you as a customer like me is warned and seriously looks at all the other options before you purchase from this company, I wish we had.

Very knowledgeable and helpful. Their website has not kept up with their product offerings and we…read morewere surprised to find options that weren't on the website. I guess it's good that it is going that way and not the other. Haven't received our product yet, so this is just a review about the project development and ordering phase. More to come when we get our stuff!

Excellent work Kitchen and Bath Expo!! My shower had gotten really tacky over the years and was…read morebeginning to really bother me. I chose new fixtures through the company and decided to re do my sink as well. Thank you guys so much!

Very professional service. I am happy with the way my bathroom looks. I took on a fixer upper and…read morethe task of making everything come together was daunting but they made the process much easier. Will use them in the future!

4 stars for their price (great price for LA area, unless you go OC), cabinet selections…read more 2 stars for their service: they might be too busy many of their sales will only talk to customer in the store and ignore phone calls and emails. The company has two locations one in El Monte, one in Chino. Same price. I went to both locations and the sales manager at chino location was very nice. I really wanted to buy from their location but my contractor didn't want to pick up at Chino (too far), so i had to buy from El Monte location.

Great price and quality of flooring. They also have a good variety of kitchen and bathroom cabinets…read moreas well as one of the largest countertop selection I've seen. Their showroom is very organized.

Great and reliable and George is very professional. I'm a licensed contractor and will use Cabinet…read moreKing for all of my projects.

The problem when shopping for cabinets and tiles for home remodeling, is that there's such a wide…read morespectrum of places to choose, with often many having the same or similar items (some I imagine are all white label / private labeled from generic goods coming from the same manufacturer in China) at around the same prices, give or take a few cents or dollars. Make sure you look at your "all-in" costs of whether it includes delivery. If there's any upcharges based on geography (or if you live above a 1st floor residence). Does it include installation. Do they only accept cash, or can you pay with a credit card (a huge benefit for some to defer payment and earn bonus points). Is there a cash discount. Is there a discount for tying different purchases together as one big buy? It's always something shoppers are paranoid about when going to places that are not structured like Home Depot or Lowes. Usually, when encountering Asian, Latin and Middle Eastern vendors, it feels like prices are negotiable, and they often are. So, you always have the seeds of doubt on whether you got a good deal, the best deal or over-charged. You'll drive yourself crazy trying to optimize the pennies and even dollars. That's where you have to do your own research, and also figure out what your budget is. Also, it doesn't hurt to ask negotiation themed questions, the worst they can say is "no" So, the other aspect, a sometimes overlooked x-factor, is the integrity of the company and vibe you get from the staff on whether they'll provide you with good solid customer service. Too often, people will tell you what you want to hear and even stretch the truth to you in the name of the sale, but once they have your money, the relationship can quickly turn adversarial if you encounter any problems with the product or service. Use your gut intuition. First off, if you feel the least bit comfortable with the staff, and that's when they should be at their best, trying to earn the business and close the sale, then you know it's going to be downhill from there if you commit and encounter any issues. I'll say this, the guy here, ANDREW was very welcoming, friendly and polite as well as helpful. I'd have to rank him high on his disposition and presentation, as well as lacking any hard core sales tactics to try to coerce a sale with any high pressure. For that reason, I'd say visit Cabinet King and talk to Andrew, you'll get instilled with confidence and a good sense of endurance of customer care.

If you thought the big box stores could knock out all the mom and pop appliance stores, then you…read moreclearly have never dealt with L & D Appliances. I have purchased appliances from Wendy at L&D for almost a decade now (I am a property manager). In that time I think I have placed at least 200+ orders and they have not missed a single delivery. I am not exaggerating. Home Depot, Lowes, and Best Buy have all screwed me on delivery dates or shipping issues but never L&D. They always hire great delivery drivers and installers as well. Joni (Johnny) and Sam recently delivered a speed queen coin slide washing machine and they brought the machine up a flight of stairs, down a flight into the basement and then hauled away the old one, very clean and respectful. This company really is top notch, any extra you are paying compared to the big box stores goes into their exceptional customer service.

Purchased another appliance from Andrew at L&D. Needed a white dishwasher. Surprisingly they…read moredon't all come in white these days. Andrew worked with us to find the right model and made arrangement for install. Sent a great installer and then followed up to make sure we were satisfied. Thank you Andrew for your great customer service.

If you're looking for tile, this is the place to go!!…read more The entire showroom has massive amounts of samples. Richard was my sales rep and he walked me through many different combo options. He even pulled the tiles to a display to show me what they looked like under different colored lighting. After some consultation, I was allowed to grab the tile sample I settled on to browse around the showroom and search for other combos I might like. He even showed me grout options (there are plenty!) They also offer services for custom tiling. I don't have a designer and I've never remodeled a bathroom before, so Richard's knowledge of current trends, molds, and flooring helped a lot with my decision making! 10/10 would recommend anyone I like to come here.

Tile Depot has the best tile selection and excellent staff ready and willing to help you. Everyone…read morewas so nice and helpful -- especially Philip, who took initiative while helping us by making calls to find out delivery estimates for products we were interested in, helping us find everything from tile, bullnose, mosaic, and grout, etc. When we first started our bathroom remodel project we went to Floor & Decor as well as a few other places. We wished we came here first! Which seems to be what everyone else feels as well: we heard another lady say the exact same thing in another aisle, and the first review I saw right now as I was coming here to post this also said the same. Anyway, this place is amazing!