I never thought I'd be writing a 5-star review about a renovation due to many poor experiences with…read moreother contractors in the past, but I cannot say enough good things about Elegant Kitchens and Bath. We remodeled our guest bathroom and it was a smooth experience from start to finish. Communication was excellent throughout. Freddy, Natalie, and Sam were great and so easy to work with. Honestly, it was a very painless experience. And the bathroom looks amazing. We were initially a bit hesitant about being limited to the showroom's materials but they had a pretty good selection. We did have to make some compromises for the wall tile, since they didn't have exactly what we wanted, but we're still very happy with how it turned out. All in all, I highly recommend EK&B.

This contractor was very rude and unprofessional. The contractor was violating CSLB laws and…read moreconducting illegal activities. He refused to provided written quote and was asking for large amount down payment without even performing any work. Please be sure to get contract in writing!

We are remodeling my whole house including kitchen, and the sale associate Mr. Chris Ma help us a…read morelot. He understands all the general issues in remodeling, and has full knowledge in their products. He aslo has a very polite attitude toward customers, and is very patient. I am so glad to have him handle my project, and will definitely recommend him to everyone. James Lin

Sherry Wang has truly been a pleasure to work with. She was patient throughout the whole process…read moreand was very thoughtful and helpful. Not only was she very quick and responsive, she also went out of her way to get answers with regard to led lighting, delivery stock, etc. I have called in before and i spoke to someone who couldn't provide any answers related to my order and continued to note that there was no way of knowing if they have my order. I even asked what do you know? Do i have half my orders? Is it in stock currently? I am picking up the order tomorrow, what can you tell me? And i was constantly provided with unhelpful non answers. Had we had to deal with this individual, we would not rate cabinet city so highly as there was not even a let me check with warehouse (right across in the adjacent building). There was basically a lack of knowledge or willingness to help (instead of saying i am not sure but i will find out, i get it there is no way of knowing). I am thankful Sherry was our go to person and i am also thankful to the warehouse staff who stepped up to help while the person behind the desk was ignoring customers and not even informing of a wait or someone going on break. Instead someone from the warehouse who picked my order came to me directly to help without me asking. Although every place has their pros and cons, i would say that this place is very lucky to have people like Sherry and the warehouse operators. In terms of product, i am not yet able to comment on the received materials as they are still in their boxes, but my wife and i do love the options at cabinet city especially compared to other companies out there. Pricing is more than fair as well. Picking up the order was also very straightforward and easy. So overall, the positives simply outweigh the negatives. I will post any updates if there is anything new on my end once the cabinets are assembled.

Very rude and unprofessional on the phone. I called and…read moreasked about installation only and he was unprofessional since he wanted me to buy his materials. The materials at Floor and Decor were $1500- $2000 than he got defensive when I asked why he charging over $8,000.

After searching and reaching out to several contractors to renovate our home, we ended up choosing…read moreAmin. I always hear nightmare stories of contractors stalling their jobs and trying to rip you off or not responding in a timely manner. But Amin and his team are truly professionals. Jose is like his right hand man and gets the job done. Not only getting the job done but does it very well. From his showroom, we were able to pick out all the designs that we wanted and seeing the end result, I was truly impressed. His prices are fair and he's upfront about everything. Amin will answer any questions you have throughout the entire process. Even if you text him at 9pm he will respond quick. If he says something will be done by a certain time frame, he will ensure that it is done. I really wanted LED mirrors at the end and he wasn't able to do it. We were even willing to pay extra for it! We ended up having to get plain, boring mirrors with no LED which was pretty disappointing. Also, one of the biggest issue I had was I wanted all the outlets changed since the previous ones were yellow and old but he said it'll be an additional charge. White walls and yellow outlets? EWWW!! We pretty much did a whole gut renovation and spent a fortune but couldn't get our outlets switched out. I thought it would be an easy switch but apparently he said it costs to change bc it has to do with the electrical aspect of it. Didn't know that but now I know. We ended up finding a handyman to do it at less than a fraction of his price. Although we had a few disagreements here and there but from start to finish, Amin was available to answer our questions, concerns and help fix anything. He is so easy to work with and made this whole process extremely seamless. The team was able to get everything done and we moved in on the date that we wanted to. I'm so glad we found Amin and his team!!

Very knowledgeable and helpful. Their website has not kept up with their product offerings and we…read morewere surprised to find options that weren't on the website. I guess it's good that it is going that way and not the other. Haven't received our product yet, so this is just a review about the project development and ordering phase. More to come when we get our stuff!

I'm writing to share my recent experience with Semihandmade, and strongly urge you to review other…read morebusinesses for your cabinets, they are not the same company we experienced our first time around. In 2018, we had our first project with Semihandmade, and it was outstanding. We used one of SHM recommended designers and the level of support and attention to detail was perfect; our final kitchen, pantry and laundry room were beautiful! As it turned out, our home was featured in Atomic Ranch in its 2021 Design Issue, where I spoke highly of Semihandmade in that interview. We were very proud and recommended their products and services to many people over the years. After moving to Asheville, we planned another kitchen renovation and launched that in January of 2025. Even though our former designer had moved to Modern Twig, we chose Semihandmade again based on our past experience. Unfortunately, this time has been very different. We ordered roughly $28,000 in cabinet fronts-- the largest single expense in our kitchen renovation. We understood the delivery timeline, but the order arrived in separate shipments without advance notice. When my husband (who installed both kitchens) discovered one incorrect cabinet setup and a missing drawer front, he reached out to their customer service. The response from Deanna Bade was essentially, "read your contract," which I found dismissive and frankly did not sit well with me. It was clear from our IKEA design submission that our order had been entered correctly on our side but miscoded in the SHM system. My expectation was to hear, "Sorry that happened--let us make it right." Instead, I received a lecture on treating her "like a professional" before she agreed to resolve the issue--an interaction that left me feeling unwelcome as a customer. Later, as installation progressed, we discovered that the walnut doors were noticeably different in color--clearly not from a single batch, as SHM advertising promises. When I raised this, I was told replacement would require approval from the "walnut manufacturer" and would be done as a "courtesy remake." I had to remind her that Semihandmade--not a third party--was my point of purchase and that this was a quality control failure, not a favor. This caused weeks of delay, but even after the replacements arrived, there was no follow-up to confirm receipt, check color consistency, or offer an apology by Deanna or SHM customer service, only a request to do a survey. I am shocked and saddened at the decline of Semihandmade whom I have raved about for years. Given Deanna Bade describes herself as "Customer Experience Manager with a proven track record in resolving complex issues and driving customer satisfaction", she did not execute at this level at all. I realize this must be a very hard job if there is a lot of customer dissatisfaction with product and operations (which seems to be possible based on reviews), and if that is the case, this ultimately is a reflection on Semihandmade's commitment as a company to quality of product and services. Given the strong competition in this industry, I would think this is not the quality of product SHM wants to deliver or the standard of service SHM want for their customers. Mistakes happen, but a willingness to "bend over backwards" to correct them makes all the difference. Sadly, even after the new walnut order arrived, given the delay in time we realized we could not rip out our entire kitchen and start all over, so the previous construction with panels, built in shelving, etc. that had begun had to stay the same and will always be slightly off in color, a forever reminder. I reached out to the CEO, John McDonald, who did respond and apologized, which was good; but did not offer to compensate us for our customer stress, delay or final mixed matched cabinetry (although I did not ask for one either) - my point was to ensure at the top he knew how much SHM had fallen in my eyes. I've gone from being one of their strongest advocates to feeling I can no longer recommend Semihandmade. I hope my experience helps SHM to identify areas to improve both quality control and customer care, but mostly that you as a customer like me is warned and seriously looks at all the other options before you purchase from this company, I wish we had.

Excellent work Kitchen and Bath Expo!! My shower had gotten really tacky over the years and was…read morebeginning to really bother me. I chose new fixtures through the company and decided to re do my sink as well. Thank you guys so much!

Very professional service. I am happy with the way my bathroom looks. I took on a fixer upper and…read morethe task of making everything come together was daunting but they made the process much easier. Will use them in the future!

4 stars for their price (great price for LA area, unless you go OC), cabinet selections…read more 2 stars for their service: they might be too busy many of their sales will only talk to customer in the store and ignore phone calls and emails. The company has two locations one in El Monte, one in Chino. Same price. I went to both locations and the sales manager at chino location was very nice. I really wanted to buy from their location but my contractor didn't want to pick up at Chino (too far), so i had to buy from El Monte location.

Great price and quality of flooring. They also have a good variety of kitchen and bathroom cabinets…read moreas well as one of the largest countertop selection I've seen. Their showroom is very organized.

Great and reliable and George is very professional. I'm a licensed contractor and will use Cabinet…read moreKing for all of my projects.

The problem when shopping for cabinets and tiles for home remodeling, is that there's such a wide…read morespectrum of places to choose, with often many having the same or similar items (some I imagine are all white label / private labeled from generic goods coming from the same manufacturer in China) at around the same prices, give or take a few cents or dollars. Make sure you look at your "all-in" costs of whether it includes delivery. If there's any upcharges based on geography (or if you live above a 1st floor residence). Does it include installation. Do they only accept cash, or can you pay with a credit card (a huge benefit for some to defer payment and earn bonus points). Is there a cash discount. Is there a discount for tying different purchases together as one big buy? It's always something shoppers are paranoid about when going to places that are not structured like Home Depot or Lowes. Usually, when encountering Asian, Latin and Middle Eastern vendors, it feels like prices are negotiable, and they often are. So, you always have the seeds of doubt on whether you got a good deal, the best deal or over-charged. You'll drive yourself crazy trying to optimize the pennies and even dollars. That's where you have to do your own research, and also figure out what your budget is. Also, it doesn't hurt to ask negotiation themed questions, the worst they can say is "no" So, the other aspect, a sometimes overlooked x-factor, is the integrity of the company and vibe you get from the staff on whether they'll provide you with good solid customer service. Too often, people will tell you what you want to hear and even stretch the truth to you in the name of the sale, but once they have your money, the relationship can quickly turn adversarial if you encounter any problems with the product or service. Use your gut intuition. First off, if you feel the least bit comfortable with the staff, and that's when they should be at their best, trying to earn the business and close the sale, then you know it's going to be downhill from there if you commit and encounter any issues. I'll say this, the guy here, ANDREW was very welcoming, friendly and polite as well as helpful. I'd have to rank him high on his disposition and presentation, as well as lacking any hard core sales tactics to try to coerce a sale with any high pressure. For that reason, I'd say visit Cabinet King and talk to Andrew, you'll get instilled with confidence and a good sense of endurance of customer care.

If you thought the big box stores could knock out all the mom and pop appliance stores, then you…read moreclearly have never dealt with L & D Appliances. I have purchased appliances from Wendy at L&D for almost a decade now (I am a property manager). In that time I think I have placed at least 200+ orders and they have not missed a single delivery. I am not exaggerating. Home Depot, Lowes, and Best Buy have all screwed me on delivery dates or shipping issues but never L&D. They always hire great delivery drivers and installers as well. Joni (Johnny) and Sam recently delivered a speed queen coin slide washing machine and they brought the machine up a flight of stairs, down a flight into the basement and then hauled away the old one, very clean and respectful. This company really is top notch, any extra you are paying compared to the big box stores goes into their exceptional customer service.

Purchased another appliance from Andrew at L&D. Needed a white dishwasher. Surprisingly they…read moredon't all come in white these days. Andrew worked with us to find the right model and made arrangement for install. Sent a great installer and then followed up to make sure we were satisfied. Thank you Andrew for your great customer service.

If you're looking for tile, this is the place to go!!…read more The entire showroom has massive amounts of samples. Richard was my sales rep and he walked me through many different combo options. He even pulled the tiles to a display to show me what they looked like under different colored lighting. After some consultation, I was allowed to grab the tile sample I settled on to browse around the showroom and search for other combos I might like. He even showed me grout options (there are plenty!) They also offer services for custom tiling. I don't have a designer and I've never remodeled a bathroom before, so Richard's knowledge of current trends, molds, and flooring helped a lot with my decision making! 10/10 would recommend anyone I like to come here.

Tile Depot has the best tile selection and excellent staff ready and willing to help you. Everyone…read morewas so nice and helpful -- especially Philip, who took initiative while helping us by making calls to find out delivery estimates for products we were interested in, helping us find everything from tile, bullnose, mosaic, and grout, etc. When we first started our bathroom remodel project we went to Floor & Decor as well as a few other places. We wished we came here first! Which seems to be what everyone else feels as well: we heard another lady say the exact same thing in another aisle, and the first review I saw right now as I was coming here to post this also said the same. Anyway, this place is amazing!

Great place to find quality and affordable kitchen and bathroom upgrades. The staff is prompt and…read moreprofessional.

I'm quite happy with the results of my vanity top purchase at Builder City. After having been told…read moreby two employees that vanity tops were not available at this location, Mathew understood what I was looking for and took the effort to show me samples of stock available. He was very informative and polite. I ordered the top and received it 4 days later. I'm so impressed with the final product and quality of product! The anchors required to hold the sink were pre-inserted into the vanity bottom. No Epoxy needed! I would not hesitate to go back to Builder City for my vanity needs.