The Walgreens pharmacy takes great care of my prescriptions and vaccines…read more Polite and professional

Very disappointing experience with the woman pharmacist with short hair on July 27…read more My dog had suddenly started having seizures, and my veterinarian gave me a hard-copy prescription for a controlled medication because they couldn't dispense it or call it in. As soon as I handed it to the pharmacist, her first response was, "It's Monday. I'm very busy." She seemed visibly annoyed that I had brought in a paper prescription. She then said, "I have prescriptions to fill and I'm giving vaccines, so it's going to be at least 24 hours." When I asked if there was any chance it could be filled sooner because it was an emergency, she showed absolutely no empathy. She also said, "I have to call your veterinarian because the name on the prescription doesn't match the doctor who signed it." I transferred the prescription to the CVS inside Target on Hesperian Boulevard. They simply said, "No problem," accepted the same veterinary prescription without questioning it, and had it filled in about 30 minutes. The delay wasn't the problem. It was the lack of compassion, the rude attitude, and the completely different experience I had at another pharmacy with the exact same prescription.

Long lines. Efficient but can't follow simple directions…read more I asked for the pharmacy technician to remove just the medication from the bag and give me that. She kept putting it back in the bag with all the papers stapled. Not sure what's to difficult to understand--- just Remove my patient information and toss it in your HIPAA bin. Also, use the paper bag for someone else. What a waste because you can't take a second to think. She told me to remove it all myself. That's not the point. I want to decrease me touching anything anyone else in there has touched, save paper, and protect my info. It's not hard

This must be the worst Walgreens. The lines are always long and prescriptions are never ready the…read moretime it stated it would be. .

Always fast and easy to pick up meds. Lines are not as long pharmacy staff are always busy but also…read morenice to customers.

Pharmacy Customer Service Complaint…read more I visited the pharmacy today and was assisted by Shivani B. Unfortunately, I was very disappointed with the level of customer service I received. Shivani was extremely rude and came across as though she was unhappy to be there. Her attitude and demeanor made the interaction uncomfortable and left me feeling that my concerns and needs as a customer were not being treated with the respect and professionalism I would expect from a pharmacy employee. I understand that everyone can have a difficult day, but customers should still be treated courteously and professionally. I hope management will address this situation and ensure that customers receive the level of service they deserve.

Parking is easy to find…read more Curbside is quick and easy Staff is so so Great deals and tons of coupons

September 2022 Update,…read more It was time for us to get the second booster which protected against more COVID variants and Walgreens made it easy for us to get our updated shot without the hassle. Just a little bit of precautionary paperwork was all. Had to present insurance card as well at the time. I found it kind of awkward the speaker announcements in the store. Apparently if a customer tries to buy a locked product in an isle, a loud speaker announcement plays saying what isle the customer needs help at. Had happened to hear "Assistance needed in the Shaving Needs isle" quite often. I do understand that theft is a problem but I would feel kind of awkward myself if I pushed the button to get a product sensitive in nature and the loud speaker blasted saying assistance needed in that isle. Locked up goods have become a regular thing around here and it can be frustrating for people to buy stuff they need.

I preferred Walgreens over CVS. Unfortunately there aren't many Walgreens left. I was greeted when…read moreI entered and the store had a noticeably good scent. From the outside you would think it was the storefront of a haunted house. The exterior is run down. This store is 24hrs, so that is a plus.

I'm really disappointed with the service at this Walgreens Pharmacy. I called in a refill on…read moreSunday, May 3rd, and was told it would be ready for pickup after 8 AM on Tuesday morning. I went to pick it up on Wednesday, only to be told it wasn't ready yet. When I explained that I had already called it in on Sunday, the employee initially said she didn't see anything in the system and told me to come back the next day. After I reminded her again that I had called in, she suddenly "found" it and told me to come back in 2 hours and that I would receive a text message when it was ready. I never received the text message they promised. I returned on Friday, and once again they couldn't locate my prescription. After more searching, they finally found it -- but they also tried to give me someone else's order at the same time. I had to explain that I only had one prescription and asked them to verify it using my phone number, not just my last name. The entire experience was very unprofessional, disorganized, and frustrating. On top of that, the drive-thru wait was over 20 minutes. For something as important as prescriptions, accuracy and communication should be a priority. This pharmacy seriously needs to improve its customer service and organization.

Walmart is not in my rotation to shop. But I will find myself going to one (mostly this one) about…read more1-2 times per year. This used to be 24 hrs back in the day, but those days are behind us. Their hours are still pretty generous tho like 7 am to 11 pm. If I do venture in here, I'll try and do it early am like 9am as to avoid most of the crowd and chaos. I usually stay away from any food shopping here, unless there is a sale up front like bananas or juice that I can quickly grab without going down a food aisle. There's no meat counter/section here but there are reach in fridges with some prepackaged stuff. And because this is Union City, I amusingly find Filipino products here that I'm sure aren't at other locations. I usually come here for big bags of charcoal. They have a great selection from briquets to natural mesquite to pellets. They are all in the gardening section on a massive rack. And they will be at a price that is better than most, which Walmart is actually beneficial for. I'll also grab outdoor/work clothes here. For those occasions when I'm planning on getting clothes wrecked like for camping/working in the yard/home improvement projects. The nature of the store is evolving, in that more and more things are locked up. Which is a sad commentary on our society actually. Socks, belts, even toothpaste can be locked up, and to find someone to open a case up is usually more cumbersome than it has to be. Which is why 1-2 times a year for a few specific things is more than enough for me. See ya after Labor Day when my dual bag of charcoal needs to be replenished.

Probably one of the worst and ghetto Walmarts in the galaxy. If you call them, they never answer…read more Their return hours always vary and don't match up to the stores business hours. Customer service is non existent. If I could give them negative 5 stars. I would.

The long lines - only one person working the counter - always 15 minutes or more wait.read more

over an hour still haven't got my turn yet. What is going on? You guys need to hire more people or…read moredo something different

Just came to review Thrifty's. The ice cream counter is close to the front and a lot of flavors to…read morechoose from. You go to the store counter which is right next to the ice cream counter to pay. Single scoop is $2.45. Strawberry ice cream is refreshing and tastes like real fruit. Chocolate Malt Krunch has rice crisps and has a deep chocolate flavor. A lot of selections to choose from that you cannot go wrong with.

Worst pharmacy/drug store ever. They're always out of basic stuff like sanitary pads, razors and…read morefacial soap. You would think you walked into a third world country where basic necessities aren't sold in the store due to shortages. And this isn't just one time, every time I've come in here, they're out of basic stuff.

I like the staff here. I've been getting my meds here for years and although I have dealt with…read moredifferent staff, I've never had bad service. I even get my flu shots here whenever I get the chance. They're very accommodating and quick to get my refills done.

Best pharmacy ever. They are prompt, and efficient. They rarely make mistakes, and are polite and…read morehelpful.

Go there several times a week. Great staff especially Step, Andrea and Tina at the checkout and…read moreSita in the pharmacy. Well organized store with great variety of merch and exceptional seasonal items.

A few things. first off yelp removed my initial review with my wife's account…read more We came in a few months ago looking for an abdominal brace, we asked a new employee in red shirt where they would be. he stated he wasn't sure what that was and that they didn't have any. I quickly got another employee I recognized and told him what happened. he apologized and quickly showed me exactly what I needed. I asked the employee to tell the manager this new employee needs more training, he responded that the man who said they didn't have braces was the NEW manager of the store. I was shocked. second- they are hiring all new people and I barely see any of the workers I know anymore, bummer! the original staff were so nice I prefer to engage with them not these new kids! third, I wanted to buy champagne for my daughters graduation, the employee helping me after I waited forever in line told me she couldn't carry or sell alcohol! why are you hiring minors? fourth, nighttime used to have 3-4 employees every night, now there are only two! the lines are so long often there is one employee I recognize running two registers at the same time! if you can't staff your store properly, you shouldn't be a manager, OR you should work alongside your employees like the previous manager woman did. fifth. there are always people outside begging for money, there are never carts anymore but I see unhoused people with cvs carts all over Castro Valley now. sixth. I have tried numerous times to speak with this mystical manager, the employees are always apologetic but say to give my number and he will call me. I want to speak to him in person. I went every day for a week and he was gone before 11 am that week. what a JOKE! seventh I constantly see overstressed and overworked employees, the store ran really well under old management, now it is a complete mess, and I never see any familiar faces except the lady with dreads who always talks for 5 minutes with everyone. she is nice but I don't want to tell you my life story! eighth If you really are a manger why are you never there? the store ran really well under old leadership. ninth I saw the manager one day leaving as I was coming in and overheard him telling a young girl to "make sure you ask for 10's on the surveys" that seems really shady and dishonest. I won't be filling out any surveys they give me from now on if that's how this new "manager" thinks things should run. I would not reccomend coming here as the new management seems really dishonest and not caring. numerous employees seem to be sick all the time. My wife is considering switching her medication to Walgreens because of all this and I don't even enjoy coming in anymore as I rarely see any of the regular employees just all these new teenage girl