Upon referral, I've used this service several times and have been very satisfied each time with…read moretimely response, quick service appointments, and reasonable, competitive cost. First repair was loose kitchen faucet handle; second visit was leaking water from reverse osmosis water faucet; and third visit/repair was clogged kitchen sink drain. Problems were diagnosed and appropriately repaired w/ knowledgeable, helpful, personable, and efficient service team. I'll continue to utilize this service for my needs due to company's consistently great service and customer support.

Leo and Omar installed a new water heater. The unit is American brand model #AAGU81-50T40R…read morecommercial grade. The retail price of just the unit was $1100. It looks like a high quality unit; better than what you get from Home Depot or Lowe's. And it has an 8 year warranty. The total cost for the unit, plus install and haul away was $1850. I'm happy with the price. The installation included brand new gas valve, new water/gas supply connectors, new copper tubing, and new vent tubing. Leo and Omar were professional, friendly, and answered all my questions. They did the job quickly. We are so glad to have hot water again. I will be going to Sam Rooter for future plumbing needs. Thank you very much!

What an amazing job Jesse and his crew done they were on time and very helpful and answered all…read morequestions and they did what was needed and resolved all the issues as they went through I strongly recommend that you give them a call

If you're looking for a plumber who is quick, honest, and doesn't try to run up your bill, call…read moreJesse. Period. My water heater completely failed and Jesse came through for me and my family like a rockstar! He showed up on time, diagnosed the issue right away, gave me a fair and straightforward price, and didn't try to upsell me on anything I didn't need. He installed a brand-new Bradford White tank, hauled away the old one, cleaned up the area, and had everything running in just a couple hours. Jesse is professional, fast, and really knows what he's doing. I could instantly tell he's been in the game for years. The price he gave me was better than expected, and the quality of his work is top-tier. Hot water is running perfectly and the install looks super clean. I'll definitely be using him for any plumbing issues going forward. Highly recommend!

I only write reviews when I'm convinced that others need to know about a company and this is one of…read morethem. I can't think of a better name for this high quality company. My husband and I had been working with another big local plumber in the South Bay for 7 yrs. They did all the plumbing in the home we gutted and serviced our rental property installing water heaters, faucets etc and it got to the point where we felt like a number vs a name and face so we started the search for a new plumber relationship. My 95 yr old father in law had a leaky "main" to his house and we thought it was a great way to experience a new plumber and the reviews for GG don't lie. The guy who came out was friendly, knowledgeable and skilled. what struck us was when he offered both the option to replace as well as repair. Maybe we are jaded by the many service providers who always scare you into doing more extensive work than necessary but this guy seemed like he was advising us like he would advise his own grandfather. The work was done well and it's been nearly a year and no more problems. Because of this experience we decided to work with GG for our tankless water heater maintenance. The price was upfront and reasonable and a different technician came but equally friendly, knowledgeable and diligent. He shared upfront what he was going to do ( you'd be surprised all that goes into this) and approximately how long it would take ( barring any issues) and when he was done, you'd never even know anyone was here it so clean. Third experience was with a shower that wasn't producing hot water and we had a third Good Guy come who expertly assessed the situation, gave us the proposed plan and fees and came back to fix it when I received the part from the mfg. this technician also spoke to us as if we were family or friends when he gave us tips about turning on the hot water even in bathrooms that weren't being used because the parts can break if you don't use it. so he told us how he runs everything at least once a month and now we do that and think of him. Recently, we had to replace two faucets in our rental and of course called GG who came quickly. I had a question about the work and called the home office and without question they had me talk to Rob, the service manager,who spoke to me with respect and full transparency and I felt genuinely heard and understood. ZERO EGO and no patronizing. ( as a professional woman who doesn't even get that from other male colleagues, this was a a big deal) Faucets in and working and tenants happy- goal accomplished. GG Plumbing is not set up to be the cheapest service provider but it's clear they pride themselves on delivering the best experience and outcome at a very fair price ( including warranty). To me the peace of mind working with a trusted company is key and they won me over.

I was assisted by good guy, plumbing and the best and most professional way. They were easy to work…read morewith transparent and pricing and the work was a tremendous quality. The person that assisted me in completing the work is named Junior. He was extremely professional, very helpful, informative, and clean with his work. I would go back to this plumbing company for any of my future needs, 100%.

SCAM-BEWARE. Please read before you use them. This is for those who truly look at these reviews…read moreand base their decision to use the companies. I'm writing this for those who can't crawl under their house, know anything about plumbing, and want to TRUST these contractors. They attempted to use AI. Luckily, I was able to crawl under the house and was SHOCKED at what I saw. If you recently used Omar and Yony and Peacock Plumbing, I would contact the Company if you feel you over paid for unnecessary work or if this seems familiar. I originally called for water backing up into my bathtub when I ran the washing machine. Omar and Yony intentionally tried to scam me. Yony went under the house, as Omar ran a camera through my pipes. Omar said there were cracks at the bottom of the horizontal pipe leaking water, while Yony was yelling from under the house and said, "yeah, there are cracks in the pipe(s) and water leaking. Multiple cracks!" The discussion turned into replacing all the pipes under the home. There was much more back story that led to this. Long story short, I asked Yony to send me photos of the work that Carlos had done and he text, "we will send pics of before and after later." I asked for them at that time. 20 minutes later, Yony text me the AI photos. I asked if these were my pipes submerged under water with all the cracks and should I be using the toilet and water? He continued the lie and told me they were cracks on my pipe and they are leaking from all areas that connect to the horizontal pipe. Omar later continued on the thread with the lie. Again, there is much more back story. Conclusion, I crawled under my home. There were absolutely no cracks and no water at all. I took photos and videos. Dominic called and talked with me and said an operations manager would come and evaluate the situation and work with me. He said he would call his office and have me on the schedule within the next day or two to fix what I needed. I had to reach out to them 3 days later, and finally Alex reached out to me and said, "I was told that we need to get you on the schedule." I asked him what the plan was? They wanted to come out without evaluating and replace the plumbing at no cost. I asked him, "you aren't going to evaluate?" Alex said, "your pipes are old, we just want to mitigate this. It's no cost to you so let's just mitigate this." I took this as, we haven't learned anything, we just want you to go away. Cost or no cost...I could not trust them to come work under my home. I couldn't trust that they would do the work as if I just paid them $6k plus. At no cost, I imagine, it would have been, "let's put the newbies on the job, do the very least, use the cheapest material, and be done with this."

Peacock Plumbing provided exceptional and fast service for our business. I called them on a Friday…read moreafternoon and they were able to come out the same day within a couple of hours, which we really appreciated. Communication was great both over the phone and through text, and the technician Yony did an outstanding job. He took the time to look over the situation, clearly explain what was going on with our plumbing, and walked me through step by step what he was going to do before fixing the issue. He was able to clear the clog in our toilets without any problem. Professional, friendly, and efficient.

We had a lot of work done with Soo Hipp and the experience was easy from the initial quote to the…read morefinal inspections for city permits. The work included whole house repiping (water and drain lines), a trenchless repair of our sewage line (CIPP), installation of clean-outs, hose bibs, Moen leak detection unit, irrigation stub-out, bathroom fixtures, and many other miscellaneous items. Eddie was very thorough in our interactions, answering all of our questions and working with us to ensure that the work was completed according to our expectations. He was transparent with pricing and stayed true to the initial estimate. We were able to promptly begin work and although we encountered some challenges with changing city regulations, Eddie adapted well and promptly coordinated with city inspectors and his team to obtain updated appropriate permits. He made sure that our concerns were addressed throughout it all and provided closed loop communication on project progress. Hugo was also an instrumental part of the team in making sure that everything was done well and up to code. Overall we're very satisfied with the work done and will look to Soo Hipp in the future for our plumbing needs.

What should have been a simple gas line installation turned into a months-long dispute involving a…read moredisconnected asbestos-wrapped HVAC duct, unauthorized access through my garage, gas being restored without notifying anyone in the house while pilot lights remained out, lien threats, and ultimately me having to hire another contractor to finish the project, costing us extra thousands of dollars. I hired Soo Hipp Plumbing to install a gas line in our backyard. Eddie was friendly and knowledgeable, but my experience changed once the work began. During the project, a section of HVAC ductwork in our crawlspace became disconnected. We were not informed of the damage when the technicians requested payment and left the property. Luckily, I refused to pay until I inspected the work, which is when I discovered the damage. Because the duct insulation tested positive for asbestos, what should have been a simple repair became a much larger issue involving environmental testing, a Procedure 5 cleanup plan, and thousands of dollars in unexpected remediation costs. While the company initially acknowledged the disconnected duct and indicated it would be addressed, they later denied responsibility and claimed the condition was entirely pre-existing. I was also extremely concerned by the way the work was performed. The gas service was turned back on without notifying anyone in the house that the appliance pilot lights needed to be relit. When I returned home from work, there was a strong smell of gas throughout the house. Thankfully, my family is fine, but in my opinion, they demonstrated a surprising disregard for the safety of their customers. I was equally troubled to learn that the technicians accessed my garage through unauthorized means and climbed over our personal property to manually open the garage door despite being told that I was available to open it remotely if it was needed. The handling of the dispute was even more frustrating. The company initially indicated that the disconnected duct would be addressed, but later denied responsibility. They then threatened a mechanic's lien and repeatedly demanded full payment for a project that was clearly not complete. At one point, they demanded the full contract amount in order to coordinate an inspection, despite previously requesting only an 80% progress payment for the rough piping phase. Ultimately, I coordinated the city inspection myself. The rough piping work thankfully passed inspection, and after months of back-and-forth the company accepted the original 80% progress payment they had previously requested, marked the invoice paid in full, and waived the remaining balance. I was still left paying for the asbestos testing, environmental consulting, cleanup planning, and repair of the damaged ductwork, and I had to hire another contractor to complete the project. My opinion is that a contractor's character is revealed when something goes wrong. Based on my experience, Soo Hipp Plumbing did not stand behind the consequences of problems that arose during the project, did not address my safety concerns appropriately, and chose to respond to a legitimate dispute with lien threats and demands for payment beyond the stage of work that had actually been completed. I would never hire this company again, and I would strongly encourage anyone to think twice before signing a contract with them. ,

I live in a multi-unit building with stacked drains, and my unit is on the first floor. Yesterday,…read morethere was a sudden major backup of ugly water in my bathroom sinks, and I called Cornett b/c I knew they were familiar with this complex's plumbing. Mark showed up and rooted out the drain all the way down to the main line below. He was competent, focused & funny and also professionally handled a minor glitch that occurred during the process. The price was reasonable, too. Finally, I am also embarrassed to admit that the sinks, counter, and cabinet below were WAY cleaner when he was done than they had been before! LOL! I will definitely call them again when needed.

Called at like 10 and Bryan was out here by 1. Tallest mf I've ever seen but he got through that…read moreclog like it was nothing. Sorry my dog tried to bite you. Good pricing and fast service. Been going to them for years and very much intend to continue doing business with them.

There is absolutely no other plumbing service I even consider when I need a reliable plumbing…read moreexpertise. They are always professional and consistently high quality. They are very friendly and patient, particularly near-hysterical customer. One need to look no further.

HONEST, professional, high quality. People often complain about the cost of plumbing service, it is…read morewhat it is. Plumbing Service Solutions provided me with estimates and options prior to conducting any work. The plumbing technicians and the owner of the company were excellent. Definitely will use again and recommend. Joe P

Cory worked hard to make sure he got the right parts and fixed the problem quickly. I recommend…read morethis plumber wholeheartedly. I will call him again if I have another plumbing issue.

I had an urgent situation with sewage line back up. I called at closing one night and Issac arrived…read moreon time the next day with all the required tools, understood what needed to be done and how to do it. Very articulate in explaining what he was doing as he was filming and a plan for steps in the future, fair pricing. He was patient & answered all questions. Fourth generation family business and he shows that skillset! They are the first and only plumber to call!!