Great service, staff is knowledgeable and friendly. Found my new regular oil change place.read more

Take all my vehicles there. Service is correct, efficient, cost effective and the 15% veterans…read morediscount is the best in the industry. I am very happy and very satisfied.

They are always busy, that's a good thing, so busy in fact that they don't have the need to lie to…read moreyou about service you don't need like other auto places. I Had an ac issue, Firestone on roan said it would be some crack inside the blah blah blah and would have to completely remove the dash, without even looking at it they were already estimating $1200. Precision actually looked at the problem and determined it was a very simple fix the schrader valves needed replacing, cost about 40 bucks. Their wild success keeps them honest. The quality of the work they've done has been great also. This is my go-to mechanic I've had several issues fixed on my truck here. Good prices good service and honest! Cannot ask for a better auto shop. One down side is you will need an appointment and sometimes can be over a weeks wait. Once they held my truck for 5 days because of how busy they were, but they did go above and beyond fixing the fuel tank/sensor....issue. I Highly recommend this place.

The guy up front is friendly enough but the service is sooooo slow. If you are in hurry I don't…read morerecommend this place. I did appreciate that they provide coffee but I did not appreciate the leaky coffee pot which they are apparently fully aware of and seem to be ok with potentially burning their customers. I am sure they did a fine job of changing my oil but I feel like I could have gone somewhere more reasonable and faster. ‍

Honestly, I was apprehensive about going here because of some of the other reviews. After the…read moredealership completely dropped the ball though I decided to drop in and give it a go - and I am so glad I did. They got me in pretty much right away, they were quick, professional, informative, and not the sleazy sales people you can sometimes run across elsewhere. Heck - the manager even gave me a free coupon to use for my oil change which made the whole ordeal way cheaper than the dealership would've been. Will definitely be back.

Their techs are incompetent. They don't know that no means no when they're trying to upsell you…read more They will break things and refused to cover the damage. If I could give them zero stars I would. Their claims department will lie and say they called. They will take your air filter out and dirty it up so you think it needs replaced. Steer clear of this location.

This place, for me, does one thing and does it well. I get…read morefull synthetic oil these days, and know that I can go 10k miles between changes. JL will put that on my window sticker. Others have been unwilling to due to a policy or some such. Same with tire pressure, etc. They will offer a coupon or rebate when one is available, and are actually fast. I occasionally use another place, depending on the vehicle or town in I'm, and they aren't always so speedy. Locally, Jiffy Lube is my go-to place. 180 degrees from the oil-brand-named place that I avoid due to a really bad customer experience there. No complaints, other than the location and the crazy place to leave the business and re-enter traffic. I wish this was closer to home and in the towns I frequent most often.

They provided an excellent service at a decent price. I was impressed that they wash windows and…read morevacuum your car. Everyone was professional and nice. Quick and efficient.

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

I have taken my car to Porters in Johnson City for years and I wouldn't trust my car to anyone…read moreelse. Always friendly, caring, professional, are accurate with their quotes, provide excellent service, from the front desk check in/out service, to the quality work they do on my vehicle every time. They call me before doing any major work to let me know cost and always have great value for the work they do. They are honest and I appreciate their integrity. Something that is rare in business. I've recommended them to friends and family who have all also been satisfied with their service. It's nice to have someone reliable taking care of me and my family's vehicles and safety. Thank you, Porters!

On 6-17 I took my truck in to get an alignment and the castors and cambers adjusted, everything…read morestarted off well then the tech asked me to come in to the shop so I did and he wiggles the tire and said I had a bad ball joint and I needed to take it and get it replaced then call back.I said ok and went to the office to settle up and they said no charge since they didn't do anything.I then took the truck home and jacked it up to replicate the movement I saw and everything seemed tight so I took it to two different shops which both shops checked it and said the ball joints were fine,the last shop even asked me how long since someone had messed with it because he pointed out fresh tool marks on the tap and that's when I figured out that they didn't want to do the alignment because adjusting all of those can take several hours it's not just a quick alignment job I then called to explain the situation and what I thought had happened to Greg the store manager who quickly became argumentative and hateful and swore his guys would never do such a thing which I don't blame him for wanting to defend his people but I feel he should've kept an open mind and at least attempt to look into the issue.I will never be back there as I feel they cannot be trusted Thank you

We had a tire "emergency" and they were the only ones who had the rather special tires in stock…read more They got us in, with very short notice , to help out my daughter who had to leave town at 5am tomorrow. Walking distance to shopping and every chain restaurant you can think of!

after they poached me for a good review and constantly asked every customer in there to leave a…read morefive star review and spent $750 on all new they went to leave my tire with 14 psi and stated that it had to recalibrate, but no, it did have 14 psi and they took my air filter out and never put it back in when I opened up the hood I found that the air filter was under the engine because the mechanic did not put it back.

Jessi at the west market street Walmart went above and beyond to help with my vehicle and see that…read moreit was repaired Correctly.

I had an appointment and the guy changing tires still didn't get to it almost 2 hours later. the…read moreguy was averaging 1 tire every 45 minutes. someone from the other side that was changing oil had taken a break to get my tires done and he did all four tires in 36 minutes. I will be back just because that guy went out of his way to help me.

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.