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    Firestone Complete Auto Care

    2.7 (7 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Ask the Community - Firestone Complete Auto Care

    Discount Tire

    Discount Tire

    (36 reviews)

    My wife went in for a tire rotation. The sales person tried to sell her two new tires. She called…read moreme and put him on the phone. I explained to him that I only wanted the tires rotated. He said ok, and then continued to pester my wife until she gave in and spent a LOT of money unnecessarily. To say I am angry is putting mildly. They didn't even rotate or balance the tires, so I will still have to spend more to get what I originally went in for done! All of the tires are now overinflated as well! I used to like Discount Tire a lot. I am never going back there again, and will recommend to others that they avoid it. Now I have unbalanced miss matched and overinflated tires and still need the balance and the rotation I came in for in the first place! I can no longer recommend Discount Tire Co..

    I purchased new tires and wheels, close to $2000 total, i usually pay everything in full at time of…read morepurchase. However i was offered (by an employee who seemed rather pushy) "interest free" on their credit card and was told it was for 18 months. No physical statements and just discovered that it was 12 months. Statement shows a balance of close to $1400 as they just added well over $600 in interest charges at over 30%. I was making regular payments to cover this purchase. I used to hold them in high regard, everything else is great. I will never return. I really dislike deception. My guess is the employees get a bonus for selling the "interest free" card. I am totally disgusted.

    Porter’s Tire Store

    Porter’s Tire Store

    (12 reviews)

    I have taken my car to Porters in Johnson City for years and I wouldn't trust my car to anyone…read moreelse. Always friendly, caring, professional, are accurate with their quotes, provide excellent service, from the front desk check in/out service, to the quality work they do on my vehicle every time. They call me before doing any major work to let me know cost and always have great value for the work they do. They are honest and I appreciate their integrity. Something that is rare in business. I've recommended them to friends and family who have all also been satisfied with their service. It's nice to have someone reliable taking care of me and my family's vehicles and safety. Thank you, Porters!

    On 6-17 I took my truck in to get an alignment and the castors and cambers adjusted, everything…read morestarted off well then the tech asked me to come in to the shop so I did and he wiggles the tire and said I had a bad ball joint and I needed to take it and get it replaced then call back.I said ok and went to the office to settle up and they said no charge since they didn't do anything.I then took the truck home and jacked it up to replicate the movement I saw and everything seemed tight so I took it to two different shops which both shops checked it and said the ball joints were fine,the last shop even asked me how long since someone had messed with it because he pointed out fresh tool marks on the tap and that's when I figured out that they didn't want to do the alignment because adjusting all of those can take several hours it's not just a quick alignment job I then called to explain the situation and what I thought had happened to Greg the store manager who quickly became argumentative and hateful and swore his guys would never do such a thing which I don't blame him for wanting to defend his people but I feel he should've kept an open mind and at least attempt to look into the issue.I will never be back there as I feel they cannot be trusted Thank you

    Hayworth Tire & Auto Service - Here is a better image showing just how much tire failed to get mounted properly and damaged.

    Hayworth Tire & Auto Service

    (6 reviews)

    Hayworth damaged a brand new set of 35" Mickey Thompson tires and Beadlock spacer and failed to…read morebalance the tires. No acceptance of responsibility, no refund, not even an apology. I paid Hayworth to install and balance new 35" tires on a new set of beadlock wheels. One leaked immediately and I had to return. Hayworth blamed it on the lockring spacer that was used and clearly damaged. I asked them how the spacer was damaged and got something crazy about one of the bolts must have failed to line up. The bolts MUST align, that is the nature of beadlocks. Also,from day one it was clear the tires were horribly out of balance, as if they had not been balanced at all and despite being told they were road force balanced. I took the tires to Discount tire to be rebalanced and as usual, Discount Tire nailed it - and did it for free. A couple weeks later I had a SECOND wheel leak while traveling out of state. This time I decided to remove the lockring myself and determine the cause. I was shocked and infuriated. Hayworth had failed to properly install the tire onto the rim, leaving half the bead exposed over top the rim and allowed it to be smashed/pinched by the locking. No wonder I was getting leaks! Concerned Hayworth had done this on my other tires, I proceeded to document my disassembly of the three other tires, including the one they "fixed." At least they were consistent, ALL the tires had been "mounted" the same way, damaging the bead were the tire is supposed to seat against the rim. I had to fix every wheel myself, tucking the bead onto the rim. So in summary, I paid Hayworth to mount and balance a set of tires. Not only did they fail to balance the tires, they damaged a spacer and never took ownership or offered compensation, they damaged ALL 4 brand new tires by failing to seat them onto the wheel and then compressing the bead between the wheel and lockring. Their service resulted in two of the four tires to lose air pressure before I personally had to fix their work. I had to take to tires to another shop to have them properly balanced. It should be further noted, I did go back by and showed the images (I also have videos) to the shop manager. I asked that the owner give me a call when he was back in the office. I never received a call. To me, this demonstrates the owner and management is comfortable knowingly damaging customers property and charging for inadequate services. I will never allow Hayworth to touch another tire or any vehicle after this. If anyone has had their Beadlocks installed by Hayworth, you better pull the rings and inspect them!!

    I heard a noise in my car. Took it in to Hayworth Tire. Looked at my car right away, even drove it…read moreby two different men. They couldn't find anything. Very kind & helpful. Great customer service & willingness to help. Will go back again.

    Firestone Complete Auto Care - tires - Updated May 2026

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