I brought my car in for an oil change service and the service man was very friendly, listened to a…read morecouple of my custom requests and had no problem performing them in addition to my oil change. They had ample seating which was very comfortable to sit in. They did a great job with my oil change and they will be my regular go to for future service!

Great service I needed air in vehicle on a snowy day and they took care of me . Thumbs upread more

Had my S10 there for an alignment and I'm very satisfied with the job they did for me. Had a few of…read morethe shims slip and the camber went out a few weeks later. Ken was more than happy to get my truck back in as soon as possible to realign the front end, didn't charge for the redo. Being a mechanic myself and having had the same thing happen to a customers vehicle Im glad they were able to get it done again very nice people and great service would recommend them to anyone and will take my vehicles there for everything else I can't do...thanks guys

I needed 4 tires for my old Dodge pickup. Brendon found me 10 ply tires at a reasonable price. I…read moredropped off the truck and it was done that day. With the old tires, I could drive 40-45 mph as the steering wheel was shaking so badly. With the new tires I can drive 65 mph no shaking. I like to spend my dollars locally if I can. Good service, good prices. Highly recommended!

This place, for me, does one thing and does it well. I get…read morefull synthetic oil these days, and know that I can go 10k miles between changes. JL will put that on my window sticker. Others have been unwilling to due to a policy or some such. Same with tire pressure, etc. They will offer a coupon or rebate when one is available, and are actually fast. I occasionally use another place, depending on the vehicle or town in I'm, and they aren't always so speedy. Locally, Jiffy Lube is my go-to place. 180 degrees from the oil-brand-named place that I avoid due to a really bad customer experience there. No complaints, other than the location and the crazy place to leave the business and re-enter traffic. I wish this was closer to home and in the towns I frequent most often.

They provided an excellent service at a decent price. I was impressed that they wash windows and…read morevacuum your car. Everyone was professional and nice. Quick and efficient.

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

super helpful crew here, I stopped by because of a leakey tire while i was in a road trip. they…read morecheerfully fixed my leaky tire in 5 minutes. I picked the right place and got a good price too!

I basically told them what was wrong with my vehicle and the only thing they did pull the wheels…read moreoff and DIAGNOSE what I told them. I was charged $114 to tell me what I already knew and give me aquote on the repair. I was not told of a 1hour labor charge just to inspect and give me a price. I WILL NEVER bother to darken their door again. What a ripoff!!

This was no small job and the fee charged was very reasonable! Best Customer Service experience I…read morecan recall in a very long time! The Team at Kingsport Tire & Auto Care have won my family business. Great prices, great services and the job was done early, and more importantly, it was done CORRECTLY! I would highly recommend this business! These are real mechanics, not part changers.

I've been a customer here for many years. After my most recent visit, I can no longer recommend…read morethis business. I arrived for a simple oil change. It took just shy of 2 hours. I was told after 1 hour and 45 minutes they were waiting on a filter. I don't understand the point of making an appointment if the required items aren't there at time of service. I was charged 17 dollars for an additive I did not request, nor was I told this was being included. On top of that, what used to be a roughly 40 dollar service cost me 91, even after a 15 dollar discount for making me wait. There's no longer any advantage to coming here versus a quick service that's actually cheaper at this point. I will no longer be bringing either of my cars here.

My wife went in for a tire rotation. The sales person tried to sell her two new tires. She called…read moreme and put him on the phone. I explained to him that I only wanted the tires rotated. He said ok, and then continued to pester my wife until she gave in and spent a LOT of money unnecessarily. To say I am angry is putting mildly. They didn't even rotate or balance the tires, so I will still have to spend more to get what I originally went in for done! All of the tires are now overinflated as well! I used to like Discount Tire a lot. I am never going back there again, and will recommend to others that they avoid it. Now I have unbalanced miss matched and overinflated tires and still need the balance and the rotation I came in for in the first place! I can no longer recommend Discount Tire Co..

I purchased new tires and wheels, close to $2000 total, i usually pay everything in full at time of…read morepurchase. However i was offered (by an employee who seemed rather pushy) "interest free" on their credit card and was told it was for 18 months. No physical statements and just discovered that it was 12 months. Statement shows a balance of close to $1400 as they just added well over $600 in interest charges at over 30%. I was making regular payments to cover this purchase. I used to hold them in high regard, everything else is great. I will never return. I really dislike deception. My guess is the employees get a bonus for selling the "interest free" card. I am totally disgusted.

I have had two separate occasions when I utilized Mike's Topline…read more The first when I was in college. I went to see my gf in TN in my dads excursion. The fuel pump broke. Mike was able to fix within 3 days, and he gave me a fair price. I am young and I was in a foreign place, normally mechanics would try to rip me off. Mike practiced honest and fair services for me. The second was really recently. My brand new car engine broke. Mike ran some diagnostics, and informed me of the bad news. He immediately looked for a new engine at a nice price , and even knew what to say to the dishonest dealership so they couldn't cheat me out of the warranty. For background: I'm an automotive engineer, and I trust Mike to deliver fair and honest assistance in automotive repair.

Initially I took my vehicle to have front end parts put on my 1990 K1500 and went to have an…read morealignment done at a separate shop. There were some complications with doing the alignment due to the knockouts being left in the upper control arms. I contacted Mike and let him know there was an issue. He ordered the tool needed and told me to bring it back in Monday which was the next business day and he would fix the problem and get me back on the road. Although I originally had an issue which neither of us were aware would be an issue. He did not hesitate to make it right, I can't recommend enough. Thank you very much Mike!