I have had two separate occasions when I utilized Mike's Topline…read more The first when I was in college. I went to see my gf in TN in my dads excursion. The fuel pump broke. Mike was able to fix within 3 days, and he gave me a fair price. I am young and I was in a foreign place, normally mechanics would try to rip me off. Mike practiced honest and fair services for me. The second was really recently. My brand new car engine broke. Mike ran some diagnostics, and informed me of the bad news. He immediately looked for a new engine at a nice price , and even knew what to say to the dishonest dealership so they couldn't cheat me out of the warranty. For background: I'm an automotive engineer, and I trust Mike to deliver fair and honest assistance in automotive repair.

When I walked in to Mike's Topline Auto today I was in tears and ready to scrap my car....I talked…read moreto a man named Tank and when I walked out I had a smile on my face and a work order I could afford....Thank you for helping me!

Big B bought Hayworth out, same continued great service. If There's ever a problem they fix it…read morepretty quickly! Best prices in the Tri-city area. Ty for everything guys!

They always go above and beyond when I am in need of tires, alignments, etc. They were the best…read moreprice and they got them in quickly! SHOP LOCAL

Had my S10 there for an alignment and I'm very satisfied with the job they did for me. Had a few of…read morethe shims slip and the camber went out a few weeks later. Ken was more than happy to get my truck back in as soon as possible to realign the front end, didn't charge for the redo. Being a mechanic myself and having had the same thing happen to a customers vehicle Im glad they were able to get it done again very nice people and great service would recommend them to anyone and will take my vehicles there for everything else I can't do...thanks guys

I needed 4 tires for my old Dodge pickup. Brendon found me 10 ply tires at a reasonable price. I…read moredropped off the truck and it was done that day. With the old tires, I could drive 40-45 mph as the steering wheel was shaking so badly. With the new tires I can drive 65 mph no shaking. I like to spend my dollars locally if I can. Good service, good prices. Highly recommended!

I've been here twice and both times I've received exceptional service…read more Pros: Honest (they aren't going to do something unless it can be done right - experienced this myself with them) Understandable explanations of what they found and options for repair Respectful Reasonable pricing Communicative Cons: Sometimes over-extend themselves but that can happen anywhere and may be due to emergency situations Finding a good mechanic shop at reasonable prices is a challenge in any city. Glad to have found these guys!

My name is Eddie Keplinger, I took my truck to Orileys auto parts let them check the alternator ,…read morethey told me it was bad.(they didn't charge me anything!) I also HAD car shield ( more like car shaft!) They are a joke!! They have a 10 million dollar lawsuit on them! I recommend never get car shield!! After I got took for 1,000 dollar. Browns Mill Auto told me I needed to bring almost 200.00 more... They never contacted me or anything, I never signed any paperwork. I got took for a total of 1,176.00 ( total from both Car shield and browns mill) All I can say is you better watch some of these garages they will take you too!! The man that works there told me that car shield wanted to send them a used alternator for my truck. All I can say is do it at your own risk!!!

My first experience at Express Oil Change was wonderful!…read moreWent to the West Stone Drive location and as soon as I pulling up Brandon, Dakota and Tim did their thing like a well oiled machine (no pun intended)! I'm from out of town and wish I had an operation close to me like this. These guys are professional, friendly and polite. Great service! Thanks

I take both of our cars here for everything, except those very few items that need to be done at…read morethe dealership under warranty. Sadly express oil does not do any of the warranty work. However, my experience is that they do great work at very reasonable prices. They are certainly not cheep but you can depend on them to stand behind what they do. Most importantly they do not foist unneeded repairs on their customers. This is a full service auto repair shop. Not just oil and filter changes. One example: I have a reasonably high end car that the turn signal lights kept burning out due to a design defect. The dealership charges hundreds of dollars to replace a $5.00 light bulb because they said the bumper had to be removed. When I took it to Express Oil, I watched them take out a bolt, loosen another then reach down and replace the bolt. What was almost a thousand dollars and a day at the dealership was a matter of minutes and $15.00 at Express Oil.

First time at Carroll's and I'm definitely going back. They did my front and back brakes. Good work…read moreat a fair price

Best mechanic in Johnson City !! Jeff has worked on all my vehicles . Everyone is super nice …read more Would refer them to everyone !! Need a honest mechanic Here is the place !!

I brought my car in for an oil change service and the service man was very friendly, listened to a…read morecouple of my custom requests and had no problem performing them in addition to my oil change. They had ample seating which was very comfortable to sit in. They did a great job with my oil change and they will be my regular go to for future service!

Great service I needed air in vehicle on a snowy day and they took care of me . Thumbs upread more

A word to the wise. Don't be talked into an after market catalytic converter After two replacements…read moreand $1K the "check engine light" still came on. Josh told me there must be something else wrong with the car and did not offer a refund. The Subaru Dealer verified the problem was the converter and now I will incur an additional cost to get it fixed. Josh's work was fine but he just sold me a substandard part and failed to honor the warranty.

Friendly and informative staff, quick service, and reasonable prices! My 2012 Subaru runs like a…read morenew car again.