My wife went in for a tire rotation. The sales person tried to sell her two new tires. She called me and put him on the phone. I explained to him that I only wanted the tires rotated. He said ok, and then continued to pester my wife until she gave in and spent a LOT of money unnecessarily. To say I am angry is putting mildly. They didn't even rotate or balance the tires, so I will still have to spend more to get what I originally went in for done! All of the tires are now overinflated as well! I used to like Discount Tire a lot. I am never going back there again, and will recommend to others that they avoid it. Now I have unbalanced miss matched and overinflated tires and still need the balance and the rotation I came in for in the first place! I can no longer recommend Discount Tire Co.. read more

I purchased new tires and wheels, close to $2000 total, i usually pay everything in full at time of purchase. However i was offered (by an employee who seemed rather pushy) "interest free" on their credit card and was told it was for 18 months. No physical statements and just discovered that it was 12 months. Statement shows a balance of close to $1400 as they just added well over $600 in interest charges at over 30%. I was making regular payments to cover this purchase. I used to hold them in high regard, everything else is great. I will never return. I really dislike deception. My guess is the employees get a bonus for selling the "interest free" card. I am totally disgusted. read more

I had broken down on Hwy 81. I had a car packed with luggage and three dogs. I met Cody at 8am and told him my situation. He could not have been more professional or nicer. He made me smile when I was extremely stressed. He was able to have my car repaired and inspected in less than two hours. I was able to continue my journey home and Cody made sure it didn't drain my bank account. I was extremely pleased and will forever be faithful to Discount Tire! read more

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I rode with my boyfriend to get new tires put on his car today. He called the store prior to arrival and spoke to the manager, Bobby. Bobby helped him find the right tire in his price range. Although they were busy when we arrived, we were met with such attentiveness and efficiency. While the employees were being personal to each guest, they still work with a sense of urgency without the feeling of being rushed away. This review probably seems like I'm writing this as a favor to someone who could benefit from it. That's untrue. I'm really just THAT impressed. Good job to you!!! I wish I could remember all of their names to shout them all out!! They all need raises stat read more

Located in a new building across from a WalMart, they are easy to find. There is an entrance to their parking lot off the street just before them as well as directly off W. Market. All parking is across a traffic lane. There is handicapped parking and a ramp to the door. You should also expect at least one vehicle parked in front of the entrance where they park vehicles they have completed work on, meaning the handicapped ramp is generally blocked by vehicles in front of the building. The lobby is bright and clean. I was waited on within a minute of walking in each time. Two great services they offer are free flat repairs and free tire rotations, regardless of where you bought your tires. I've used their flat repair to fix a slow leak and planned to get a tire rotation. One thing they do every time you come in is check your tread depth. I knew my tires needed replacement soon so was not surprised they recommended replacement instead of rotation. BTW, they also ask about replacing your wiper blades every time. I had researched previously so knew what tires I wanted. The red shirt (techs?) made a different recommendation which was actually cheaper than the set I wanted. I accepted their recommendation. They were busy and told me it would be several hours until they could get to me. They said I could leave and they would text me when to be back. I came back when notified but still had to wait an hour for the installation. The waiting area is along the outside walls of the lobby. They offer bottled water too. I had heard about the ability to return/ replace tires up to 30 days or so, but did not realize it was something you pay for when you purchase your tires. That cost an additional $144 on top of the cost of the tires. When I was driving home I noticed a rhythmic bumping. This did not go away over several days and many different road surfaces. I also checked air pressure, but it was set at what they had recommended. I researched the tires they had recommended and found it was a name brand tire manufacturer, but a tire made exclusively for Discount Tire. I found less than stellar reviews, especially compared to the tire I had originally wanted. One thing mentioned several times was the tires are not round, leading to a rhythmic bumping. I went back about a week after the purchase and told them I was not happy. There was no hassle and I selected the tires I originally wanted, which needed to be ordered but would only take a day to arrive. They called me the following day and said I could come in any time. My wait time was two hours, so again I left and came back when notified. They replaced the week old tires with the brand new ones without issue. They also upsold me on all-metal one piece lug nuts. Overall, in the end I got the tires I wanted and am very happy with them. The ability to replace tires is a good benefit, but you do pay for the service. I did not check if you can decline. The free rotation and flat repair is an excellent service for all, and I am sure it gets them a lot of additional business, especially since they also check tread depth and ask about wiper blades every time. As long as you know what you are walking into, you can get excellent products and service. read more

Staff always so helpful ! We actually stopped in to another location as well while on vacation in Flagstaff and the staff there was just as helpful as our Tennessee location ! read more

We drove to Discount Tire in Johnson City, TN this morning for a flat tire repair on 2009 Honda CRV. We came to this store as this is where we bought the wheels/tires for this car. We also were due for a tire rotation so we asked for that as well. Fortunately they were able to locate the reason for flat (left rear) and repair it. When we got home I noticed that the wheel of the repaired tire is covered with dirty and greasy handprints. Upon seeing this, it dawned on me that the tire rotation was improperly done as the rear tires cross over when moved to front. The repaired tire is still on the left side at front which proves an improper rotation. Now, this means another 44 mile round trip to have the tires, hopefully, properly rotated. We will be showing pictures to the manager (I have already spoken my displeasure to him) when we return. Frustrating! read more

Usually when I have new tires put on, they often fail to follow at least half of the directions. I realize I can be difficult, but I want things done the right way. This shop did everything right. - car was lifted by the jack points, not the unibody - directional tires were facing the right direction - none of the expensive valve stem caps were lost - tire pressure was correct at 32psi front, 35 rear - new sensors had no issue self-programming - old sensors were returned to me, not thrown away - rim center caps were not damaged - lug bolts were at the correct torque spec That's all I wanted. That's what I got. read more

Scheduled a flat repair. No charge, I did not buy the tires there. They were super polite and helpful and the work was done ahead of schedule. Highly recommend read more

I went to Discount Tire for a nail in my tire, my husband and I were greeted by an associate name Sully, he was very helpful in explaining the whole process, being that it was our first time there, we received information on our phones as our vehicle was being serviced. The process was very quick. we would definitely return to discount tire for more service. D. cortez read more

Great service, excellent prices, good folks. I've worked with Les Schwab for too many years to note. This company far surpasses their great company. read more

Super attentive and friendly staff!! Took us no time at all from the moment we walked in the door. Reasonable price for replacement tire. Tire arrived the next day. Service tech answered all my questions and we were out the door in a flash. read more

I had a leak in my back passenger side tire that was getting worse and when I took it in they were backed up for 2 hours or more, so Zach told me to pull in and he would look at it, he said it was bad and needed to be replace as did the other one on the other side I told him I would come back first thing the next morning but he said the tire might blow before then but before I could say anything he very quickly took it upon himself to put 2 new tires on and it only took about 30 minutes. Thank you for going above and beyond the call of duty Zach! read more

Discount tire has been my go to because they have a great program with great service. You can book online or if you come in early the loft and squeeze you in. read more

My war pony needed new moccasins and I am so glad I came to Discount Tire. Great service, fast installation, knowledgeable and helpful. Automatic +star for military discount! They also offer free tire rotations and quality tires. The atmosphere is uplifting and definitely the right place to get new tires. read more

Discount Tire - New moccasins for the war pony:) - Tires Near Me - Johnson City, Tennessee

Well when you go in for a couple tires and come out with five and a full load of new pressure sensors you might think it was a bad visit. Not so. The guys were very helpful, provided me with all the date and wear info on my tires, which were very old, and made me a deal on the whole cost. Drove out on new shoes and the old truck rode like new! Very pleased with the professionalism and the fact that the whole thing took one hour. Excellent service! Highly recommend using them for your tire needs. I have another car that will be heading there in the near future. Thanks guys and good work! read more

They have always Had what I need when I needed it. I git 4 chrome Mags and they had some blemishes in them I couldn't even see. They still replaced all 4 with brand new ones. I always make an appointment and they have always never been more than 10 mins late getting me in. My go to place for tires and wheels. On my third set from them. Just wish they did alignments. read more

Outstanding service EVERY TIME. I've been a DT customer for years, my whole family is. They have the best prices and best service. I recently had a blow out and it was completely covered by them to replace the tire. Not only that but the manager, Jim happened to be working late when my car was being dropped off by the tow truck and Jim came out and offered to go ahead and replace the tire for us. This was such a blessing and like I said, outstanding service. read more

Discount Tire - Tires Near Me - Johnson City, Tennessee

Came here less than two years ago and got four brand new tires that ran me around $1400. Tires were functioning great until last month I developed a slow leak in one of the tires. Took my car back in and told them the situation and was told I needed to buy two brand new tires. My car was only used for city driving with absolutely zero off road use or reason for my tires to be worn out in less than two years. Very displeased with the service I received and would not recommend to anyone. read more

These guys know tires!!! Free rotations and free puncture repairs!!! Price match guarantee and super friendly service!!! Fast service on top of the freebies has me a customer for life!!! read more

Discount Tire - Tires Near Me - Johnson City, Tennessee

I have purchased tires for 3 vehicles. Great service and awesome staff. They offer the best prices. So if anyone is looking for a great price on tires give them a call. read more

Not happy with service. I cam in for a slow leak in tire and was told I had to make an appointment time slot. So, I'm spending half my day to deal with a simple minor air leak....I have never had this issue....will not come back here read more

Had a business trip to Georgia. Purchased tires and protection plan. Got the biggest in one of my tires that couldn't be plugged. Went to discount tire in Georgia and they put a new tire on for less than $20 since I had the insurance. read more

My friend and I were traveling through Johnson City and blew a tire. They got me in even though they were closing in 5 minutes. Everyone there was so nice. read more

I went to Discount Tire today to get a tire for my 2004 Toyota Camry. The staff was more than amazing! Everybody was very friendly and helpful. I will continue to go to Discount Tire anytime I am in need of tires or wheels. The prices are great, but what sold me was the service. Downloaded Yelp just to give them a shoutout. Sending friends and family there from now on! Thank you guys! read more

Great service and staff. Stop by often for air checks and tire rotation. Best tires at the best price.

Wow! These people are great! The guys who work the front desk are kind, funny and helpful. I arrived one evening at 5:50 pm (they close at 6.) My car had a flat in the work parking lot so AAA filled it with air and I limped on over to Discount. It has a bright, clean waiting area. The guys at Discount said they would fix my tire if I could wait an hour and a half. I said they needed to go home to their families and I would be back for their 8 AM opening in the morning. Much to my delight they rolled back the garage door at 7:55 AM the next morning and there was my car, with patched tire and no charge (we have purchased tires from them in the past but not this particular tire). I will definitely return to Discount Tire and I have already recommended it to others! read more

Terrible experience. I was helped by Chuck who was incredibly rude, condescending, and made me feel like I was inconveniencing him. I brought custom wheels to be put on my car and was up-charged 3x the price to ensure they would not be scratched when balanced and having tires put on them. It was my understanding that not damaging wheels was the purpose of a tire store to begin with some being charged extra for something that should be a standard for the store is absurd. Do not take your car here unless you want to be taken advantage of. read more

Went in to replace my tires under warranty meet with (Mark with thick rim glasses dark hair from California) He tried to rip me off with fast talk and Chinese math. He said he was giving me 25% discount because of my mileage warranty on a new set of tires. Total (BS) tried to overcharge me at least $100. Check there web site for pricing 1st. I had good service there for rotations and 1 flat repair. Won't be back because of this guy. You can tell he enjoys ripping off locals. read more

Clean waiting area, friendly, hop-to-it staff. They do offer up all the bells and whistles but not in a slimy salesman way, more in a way that they just want you to know all the options. Very fast service and definitely my go to now. Once you buy tires from them, the include rotations for life for free too which is great. Recommend for everyone. read more

Have used Discount Tire since they came to TX years ago. Now in TN, I use them here. Great warranty, great service.

WOW ! The BEST service and prices in town !! If you have never tried Discount Tire, you MUST give this a try on your next tire purchase. They are SUPER FAST... SUPER FRIENDLY and have an excellent warranty. I drove in at 11 am and I was met in the parking lot by a wonderful young man who measured my tire tread and brought inside to show me my options. I was driving out, with a brand new set of 4, all weather tires at 11:36 !! I recommend this place HIGHLY read more

went in with a slow leak in right rear tire. was told about an hour to fix. they called back shortly and said it was unrepairable with a hole on the shoulder of the tire. went to pick it up and they had the tire off the rim and refused to put it back on so i could still use the tire. tried to sell me a tire. also took the weights off my rim for no reason.won't be back there ever again. read more

When we had a screw in our tire I called and the gentleman that answered the phone was so polite and said yes we can help you with that. He told me his business hours, and said if you get your tire here by 5:00PM we will be able to fix it. I asked him how much it costed to plug our tire, and he said it's free! I couldn't believe it!! Next time we need tires we are going to Discount Tire! We definitely will be doing business with Discount Tire! Stop in you will not be disappointed! Place is clean and great employees who care about their customers! read more

My wheel was making a weird sound so I took my car to discount tire. They worked to try to diagnose the issue and rotated the tires for free. Great customer service and good business ethic. Small acts of kinds help out their customers and keep them coming back because they fee valued! They don't give you the run around and try to sell you a bunch of stuff that you don't need. They only make recommendations but they're not pushy with their sales tactics. Thanks for your assistance with my tire needs! read more

After a misunderstanding on pricing with what I suspect was a new employee, management stepped in and made good on his commitment. Their customer service is simply the best possible. Their competitive pricing and customer service make this the only place to go in Johnson City for new tires. read more