I've been here twice and both times I've received exceptional service…read more Pros: Honest (they aren't going to do something unless it can be done right - experienced this myself with them) Understandable explanations of what they found and options for repair Respectful Reasonable pricing Communicative Cons: Sometimes over-extend themselves but that can happen anywhere and may be due to emergency situations Finding a good mechanic shop at reasonable prices is a challenge in any city. Glad to have found these guys!

My name is Eddie Keplinger, I took my truck to Orileys auto parts let them check the alternator ,…read morethey told me it was bad.(they didn't charge me anything!) I also HAD car shield ( more like car shaft!) They are a joke!! They have a 10 million dollar lawsuit on them! I recommend never get car shield!! After I got took for 1,000 dollar. Browns Mill Auto told me I needed to bring almost 200.00 more... They never contacted me or anything, I never signed any paperwork. I got took for a total of 1,176.00 ( total from both Car shield and browns mill) All I can say is you better watch some of these garages they will take you too!! The man that works there told me that car shield wanted to send them a used alternator for my truck. All I can say is do it at your own risk!!!

Had multiple issues on a long ride up through the country and found these guys along the way. The…read moreBEST experience I've ever had at an auto mechanic! Customer service was absolutely incredible. They truly cared about seeing me get safely back on the road. Even did a full check on the car (free of charge) after the repairs were made to make sure I was good to go. 10/10, highly recommended, cannot speak highly enough about Car Pros!

Best car shop I have ever been too! They really care about you and your vehicle. Won't be going…read moreanywhere else

Generous and kind auto repair shop…read more I was driving from TX to NH when my SUV started vibrating and jolting in TN. Every auto repair shop I called along 81 told me they couldn't take me without an appointment. Luckily I reached Fix It Rite Auto and they made a spot for me to come in during their lunch break. They quickly diagnosed the issue and gave a simple fix and I was able to get back on the road to NH with zero issues. I would highly recommend them to anyone having auto troubles in the area.

You are expecting a professional experience, however the recommendations and the repairs we subpar…read moreat best. In addition, after the repair the owner will expect you to pay for a poor repair. I prepared for a trip and wanted a compete service to my brakes, well, on my trip the brakes were constantly on the rotor causing my wheels to be black as coal when I reached my destination. when I returned and pointed out what happened, the owner recommended a caliper repair, which didn't solve the problem. Needless to say, the business will not stand behind their work. I do not recommend getting my auto repaired there.

Had my honda fit serviced for non working ac July 2026. I was perhaps a little distrustful, having…read morebeen over charged by a previous auto shop. I have to say I was pleasantly surprised. The owner was honest, quick and professional and explained everything in detail that even I could understand. An honest mechanic is a rarity these days and I highly recommend this place. The price was very reasonable and the guarantee of 24 months or 2 years was double the industry norm.

Had my car serviced there. Beyond expectations with communication and service. Would highly…read morerecommend.

I've been here a couple of times. Each time I made an appointment (for exhaust work) and they got…read moremy truck in on time the day of, and finished in a reasonable amount of time. The communication was great with the owner calling me during my first visit to clarify something they ran into and verified with me how I wanted it done, along with the text reminders before the appointments to confirm I will still be dropping off the vehicle. On top of that the have always been polite every time I have came to make an appointment, and the prices for the labor are very fair. I'll be returning to them for all my exhaust work.

*****DO NOT RECOMMEND THIS SHOP FOR MECHANICALS REPAIRS******. They done fine on a quick service…read moreand brake Job to my husbands truck, but the repairs to my sons vehicle never got done. My son called before taking his vehicle to this shop. Explained what happened and that it was not running. Steve that owns the shop assured him they could work on it, and we had it towed down there. It was there almost 2 months!!! And we finally had it removed and taken to a dealership. From the beginning we had to call and be told that he was busy. They was working on it, and Steve would call back. Which he done twice in 2 months after multiple requests. We were told it was the aftermarket security system. Approved removing it. That didn't fix it. Then was told it was the ECM which it took almost a month for him to determine and locate. This part came in and then was told it was the ignition relay. But he hasn't even put in the ECM to make that determination. He also priced the part at over $250 above his cost and not the standard 25% markup. The delays he blamed on the aftermarket ECM company, but I called and asked and he had been lying about everything from purchase date to their process. We received multiple stories over multiple weeks. And each time it was a new lie. Luckily I had documented each conversation and price quotes or lie told. Because when my son went to have it towed to another shop. Steve tried to charge him for a battery. I advised he didn't approve that. When we got there the battery that was in it and was showing charged at 100% when it was towed there had been removed, and was a completely different DEAD Battery. They also removed a headlamp relay from the vehicle which was a $144 part through the dealer. I have called to talk about refunding my son for relay and battery, and NO SURPRISE, he will NOT speak or call back. Absolutely DO NOT RECOMMEND THIS SHOP!!!

Josh was amazing. They worked with me on a cash deal, helped save money on after-market, salvage…read moreparts and got my price where I needed it to be!!!

I've taken my truck here twice and I can honestly say that Josh is great!…read moreGreat customer service, fair prices and very honest! I will continue to give them my business

This is how a business should be run! They were courteous and efficient. My car came back looking…read morebrand new, with all the callibrations that are very complex on a recent Subaru, working just as they are supposed to. A special shout out to Haley, who was so helpful and cheerful! Thank you Automan!

Never ever heard of this shop until today Mr. James Conner Gorman, and yes like what you said in…read moreyour little facebook comment I did spell your name right, this guy proceeds to tell me how he purposely price gouges people if they are "difficult". Making money is one thing but ripping people off just isn't right. Now (in his words not mine) Mr. "lawyer" is done with his rant and I will be proceeding this though State Attorney General's Office. Everyone have a great day, except you Mr. Gorman. Spend your money wisely.

This is hands-down the best auto repair shop in the Tri-Cities! The quality of care, honesty, and…read moreworkmanship they put into my Subaru Outback made it feel like I'm driving a brand-new car again. What really impressed me was their communication--they kept me informed every step of the way, which is something you don't see often. The team is knowledgeable, professional, and truly treats you with respect. On top of that, their pricing is fair and affordable, especially for the level of service you receive. Their honesty and attention to detail have definitely earned my trust. I'll be a loyal customer from here on out--highly recommend!

This guy has always been my guy for alignments. He was the only one that could get my M3 after 5…read moreother attempts by others. Love this guy and has great pricing!!