Such a fantastic experience! Service was exceptional! My car was able to be fixed quickly, detailed…read morewithout any extra fee, got to drive a brand new rental while waiting, and looked like brand new!! Don't hesitate, go to Wallace for any car issues! They will help you!

I have been waiting for a revised estimate on a potential repair for two weeks. They are not…read moreresponsive.

We wanted the to repair our granddaughters car repaired. So after finally getting her car back…read more They told us that she would have to bring the car back in 30 days. Well. Three weeks from when we picked up the car, we had to take it back to be repaired . When we called to see what the problem was. They told us that they didn't replace some bad bolts and they failed. Dang. They even told us that they didn't do a good job the first time. Don't waste your time and money at Lakeway.

They had posted a car for sale on Facebook. And I went down to their place to purchase a vehicle…read more The car runs really good, and the service I got from the workers there were very professional, polite, and they made me satisfied when I drove the car home. I certainly do recommend this place.

You are expecting a professional experience, however the recommendations and the repairs we subpar…read moreat best. In addition, after the repair the owner will expect you to pay for a poor repair. I prepared for a trip and wanted a compete service to my brakes, well, on my trip the brakes were constantly on the rotor causing my wheels to be black as coal when I reached my destination. when I returned and pointed out what happened, the owner recommended a caliper repair, which didn't solve the problem. Needless to say, the business will not stand behind their work. I do not recommend getting my auto repaired there.

Pretty good place to get cars fixed. I'm rating this for a person that got his jeep fixed.read more

Terrific care and service! My son's car broke down in the middle of a 19 hour drive home from…read moreschool. We're lucky it happened in Bristol, VA. Danny and Brian at Exit 7 Towing and Recovery had the car towed to their shop. They got the needed part from Auto Zone, very close by, and then successfully repaired the car efficiently and cost effectively. What began as a potential nightmare situation, ended as a minimal inconvenience. If you have the misfortune of car trouble anywhere in the area, save yourself heartache and call these guys!

Auto Repair - Brian is our go to guy for any of our vehicle repairs. We only trust him & know he…read morewould never try to pull one over on us like some mechanics since we are "females who know nothing about cars". Prices are a lot better than other places when we compare too. Towing - Julie Ray Cyrus is always so helpful, kind, and she knows how to make you smile even when you are stressed out over car stuff when we've had to call this place to change a tire, get a jump, or a tow. Been going here for years & recommend them to everyone!!

We were rear ended in Bristol,Va. I went to the hospital, my husband was taken of by Jason, who…read moreloaded up our totaled car, took it and my husband to the locked lot. He gave my husband a ride to the hospital. He was available on our time for us to "check all the nooks and crannies" as we said goodbye to a fabulous vehicle. He was friendly and knowledgeable, and open to a hug. I felt very cared for at a scary time.

Professional and courteous, the owner is very accommodating, Franklin worked on my car and he was…read moreso diligent about everything! Polite and knowledgeable. Will definitely return, GREAT SERVICE 5 STARS!

I was traveling through Bristol when my check engine light came on. These friendly folks checked…read moremy car right away and got me on my way. Thanks Shelly and Matt

This place is no longer owned and operated by Tim. The new dishonest people who operate this…read morestation resold parts to me at a mark up without disclosing and providing itemized bill of costs. No wheel balancing, only one strut was replaced for the price of two. I revealed the scam by bringing vehicle to another shop and obtaining estimate of repair that was as much as 50% less. I filed to Visa dispute resolution and got full refund and paid to another auto service to do it honestly.

I took my 2019 Chevy Equinox to Almen Enterprises on 10/29 for rear brake and rotor work. The day…read moreafter the service, the dashboard started showing warnings for the parking brake, steering, and brake assist. These alerts had never appeared before the visit. At first the messages came and went. Within a few days they appeared every time the auto stop feature engaged at red lights. I brought the car back on 11/20. Almen charged almost 200 dollars to reset codes in the system. These codes were tied to the braking system, which is the same area they worked on. The car had no computer issues before the original service. I should not have been charged to correct a problem that began right after their work. The experience was disappointing. I paid for a repair and then paid again to fix an issue caused during that repair.

These guys are great. I'm going out of town and needed to get a fuel line leak fixed. I couldn't…read moreget anyone else to even look at it before next week. Mike at Almen agreed to take a look to see if it was something simple to get me back on the road. They found and fixed the problem in about a half hour and only charged me a couple a hundred dollars. Great company!

I've taken my truck here twice and I can honestly say that Josh is great!…read moreGreat customer service, fair prices and very honest! I will continue to give them my business

Great people...helpful and honest. Have had a couple vehicles repaired here after accidents and…read morehave always been happy with the service, communication and quality of repair. They keep you informed and stay on schedule. They have repaired our cars back to looking new!