Honestly, I was apprehensive about going here because of some of the other reviews. After the…read moredealership completely dropped the ball though I decided to drop in and give it a go - and I am so glad I did. They got me in pretty much right away, they were quick, professional, informative, and not the sleazy sales people you can sometimes run across elsewhere. Heck - the manager even gave me a free coupon to use for my oil change which made the whole ordeal way cheaper than the dealership would've been. Will definitely be back.

Their techs are incompetent. They don't know that no means no when they're trying to upsell you…read more They will break things and refused to cover the damage. If I could give them zero stars I would. Their claims department will lie and say they called. They will take your air filter out and dirty it up so you think it needs replaced. Steer clear of this location.

Great service, staff is knowledgeable and friendly. Found my new regular oil change place.read more

Take all my vehicles there. Service is correct, efficient, cost effective and the 15% veterans…read morediscount is the best in the industry. I am very happy and very satisfied.

This place, for me, does one thing and does it well. I get…read morefull synthetic oil these days, and know that I can go 10k miles between changes. JL will put that on my window sticker. Others have been unwilling to due to a policy or some such. Same with tire pressure, etc. They will offer a coupon or rebate when one is available, and are actually fast. I occasionally use another place, depending on the vehicle or town in I'm, and they aren't always so speedy. Locally, Jiffy Lube is my go-to place. 180 degrees from the oil-brand-named place that I avoid due to a really bad customer experience there. No complaints, other than the location and the crazy place to leave the business and re-enter traffic. I wish this was closer to home and in the towns I frequent most often.

They provided an excellent service at a decent price. I was impressed that they wash windows and…read morevacuum your car. Everyone was professional and nice. Quick and efficient.

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

I have taken my car to Porters in Johnson City for years and I wouldn't trust my car to anyone…read moreelse. Always friendly, caring, professional, are accurate with their quotes, provide excellent service, from the front desk check in/out service, to the quality work they do on my vehicle every time. They call me before doing any major work to let me know cost and always have great value for the work they do. They are honest and I appreciate their integrity. Something that is rare in business. I've recommended them to friends and family who have all also been satisfied with their service. It's nice to have someone reliable taking care of me and my family's vehicles and safety. Thank you, Porters!

On 6-17 I took my truck in to get an alignment and the castors and cambers adjusted, everything…read morestarted off well then the tech asked me to come in to the shop so I did and he wiggles the tire and said I had a bad ball joint and I needed to take it and get it replaced then call back.I said ok and went to the office to settle up and they said no charge since they didn't do anything.I then took the truck home and jacked it up to replicate the movement I saw and everything seemed tight so I took it to two different shops which both shops checked it and said the ball joints were fine,the last shop even asked me how long since someone had messed with it because he pointed out fresh tool marks on the tap and that's when I figured out that they didn't want to do the alignment because adjusting all of those can take several hours it's not just a quick alignment job I then called to explain the situation and what I thought had happened to Greg the store manager who quickly became argumentative and hateful and swore his guys would never do such a thing which I don't blame him for wanting to defend his people but I feel he should've kept an open mind and at least attempt to look into the issue.I will never be back there as I feel they cannot be trusted Thank you

If you're looking for a quick fix don't bother calling this business. My car broke down and refused…read moreto start. The next week someone came out and looked at my car for over an hour to diagnose the issue. I was told by the mechanic he thought it was the ignition switch.Before he left I was under the impression he would order the necessary part and come back out to put it in for me when scheduled. About an hour after he left he called me back to let me know it was actually going to now require more testing and in fact he didn't 100% diagnose it after talking to his boss he was only 80% sure it was the ignition switch....I reluctantly agreed to go ahead and have them come back out because I had already waited two weeks with no car and was in a hurry to get it finished! I have text messages from the mechanic agreeing to come see me on a Tuesday to do the further testing needed to make the diagnosis and order correct part. I texted the mechanic the morning of appointment asking for an estimated time they would come out because I needed to let someone know where I had to hide my key do to not being able to get off work. The man texted back and said he'd check schedule and get back to me. Hours went bye and I hadn't heard a thing. I called and texted several numbers with no response. When the boss did finally answer my third call he told me I wasn't on his schedule until Friday even though again I had text from mechanic proving he put me on schedule for Tuesday. I was very unhappy with my experience here. I don't feel like they care very much about customer satisfaction communication or professionalism on their part. I DO NOT RECOMMEND GIVING THIS BUSINESS ANY OF YOUR TIME OR MONEY!!!!!!

Jt is GreAt ! Ohnest stand up guy .I moved from california a year ago and was in need of a…read moremechanic and thank god I found JT mobile services. I've had a couple emergencies with my car and with no hesitation JT was able to squeeze me in same day and fixed the problem He knows what he's doing . I recomend JT Mobile Services any day .

I was passing through from out of state a couple of weeks ago and my tire pressure light came on…read more Todd came out and checked all my tires, found they were all low, and made it right. I was back on the road in about five minutes. What a refreshing experience! Thank you Todd and Gray Tire and Automotive. May your kindness come back to you tenfold!

Beat place to get your car worked on. They do it all. It's hard to find honest mechanics that you…read morecan trust. These guys are the real deal. Ask for Tod

A friend recommended them and I'm quite pleased with their service. I requested them to look at a…read moreclunking sound in one of the wheels and a few other things. They were great. They explained the issues and went over options for my considerations. We made a plan, and I had an estimated time to pick up the vehicle. Over all I'm happy with my experience with Free Service Tire & Auto in Johnson City on Roan.

Zero customer service! Left me standing outside while he talked on the phone. Never explained why…read moremy tire was flat. Just gave me the price and walked away