Honestly, I was apprehensive about going here because of some of the other reviews. After the…read moredealership completely dropped the ball though I decided to drop in and give it a go - and I am so glad I did. They got me in pretty much right away, they were quick, professional, informative, and not the sleazy sales people you can sometimes run across elsewhere. Heck - the manager even gave me a free coupon to use for my oil change which made the whole ordeal way cheaper than the dealership would've been. Will definitely be back.

Never again. I've gone to this place several times and got stuck behind people having multiple…read morethings done and I've waited over an hour for service. Today I go there since there was only 3 cars there 2 in the bay and one waiting I go to the other bay. After waiting 20 minutes they tell me they are taking the person that was there before me. This is a courtesy I was never afforded when I was in the same situation there. so I won't be going back they are not that great anyway trying to sell me things they do not completely understand like transfer case fluid. I'm taking my business elsewhere.

Take all my vehicles there. Service is correct, efficient, cost effective and the 15% veterans…read morediscount is the best in the industry. I am very happy and very satisfied.

Always receive great service here. One of the rare places where they don't try to take your money…read moreand give you honest advice.

These guys are GREAT! They are professional and quick and…read moredon't try to upsell something you don't need. They don't even generally try to upsell at all. If they see something they let you know it's close to being or does need to be replaced but they won't pressure you into it. After some bad experiences at other oil stops in the tri-cities, I will only go here!

This place, for me, does one thing and does it well. I get…read morefull synthetic oil these days, and know that I can go 10k miles between changes. JL will put that on my window sticker. Others have been unwilling to due to a policy or some such. Same with tire pressure, etc. They will offer a coupon or rebate when one is available, and are actually fast. I occasionally use another place, depending on the vehicle or town in I'm, and they aren't always so speedy. Locally, Jiffy Lube is my go-to place. 180 degrees from the oil-brand-named place that I avoid due to a really bad customer experience there. No complaints, other than the location and the crazy place to leave the business and re-enter traffic. I wish this was closer to home and in the towns I frequent most often.

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

I've found a new tire store....the quote I got on Wednesday was the same I paid on Friday…read more Everyone was extremely nice. The tire guy talked to me like I was his mother...and I'm a dude! That's how nice he was. I was in and out! I barely finished my chicken biscuit before they already had my car in the garage. First class people...from desk staff to the tire guy. There was a semi tall skinny white young dude that said hello to me...he didn't have to but he did and that was nice of him...he was busy but he noticed me and nodded. And I hate being like this...but I don't know his name...but he is a tall slender black dude with good hair...like I said...I hate saying.."the black dude"... but I don't know his name...but I told them to just throw the spare in the back seat...but he pulled out an extremely heavyweight toolbox and other crap in my trunk to place the spare back to its home. That was very nice of him. I wanted to tell him so....but I didn't see him upon leaving. Good people!

I have taken my car to Porters in Johnson City for years and I wouldn't trust my car to anyone…read moreelse. Always friendly, caring, professional, are accurate with their quotes, provide excellent service, from the front desk check in/out service, to the quality work they do on my vehicle every time. They call me before doing any major work to let me know cost and always have great value for the work they do. They are honest and I appreciate their integrity. Something that is rare in business. I've recommended them to friends and family who have all also been satisfied with their service. It's nice to have someone reliable taking care of me and my family's vehicles and safety. Thank you, Porters!

If you're looking for a quick fix don't bother calling this business. My car broke down and refused…read moreto start. The next week someone came out and looked at my car for over an hour to diagnose the issue. I was told by the mechanic he thought it was the ignition switch.Before he left I was under the impression he would order the necessary part and come back out to put it in for me when scheduled. About an hour after he left he called me back to let me know it was actually going to now require more testing and in fact he didn't 100% diagnose it after talking to his boss he was only 80% sure it was the ignition switch....I reluctantly agreed to go ahead and have them come back out because I had already waited two weeks with no car and was in a hurry to get it finished! I have text messages from the mechanic agreeing to come see me on a Tuesday to do the further testing needed to make the diagnosis and order correct part. I texted the mechanic the morning of appointment asking for an estimated time they would come out because I needed to let someone know where I had to hide my key do to not being able to get off work. The man texted back and said he'd check schedule and get back to me. Hours went bye and I hadn't heard a thing. I called and texted several numbers with no response. When the boss did finally answer my third call he told me I wasn't on his schedule until Friday even though again I had text from mechanic proving he put me on schedule for Tuesday. I was very unhappy with my experience here. I don't feel like they care very much about customer satisfaction communication or professionalism on their part. I DO NOT RECOMMEND GIVING THIS BUSINESS ANY OF YOUR TIME OR MONEY!!!!!!

Jt is GreAt ! Ohnest stand up guy .I moved from california a year ago and was in need of a…read moremechanic and thank god I found JT mobile services. I've had a couple emergencies with my car and with no hesitation JT was able to squeeze me in same day and fixed the problem He knows what he's doing . I recomend JT Mobile Services any day .

I was passing through from out of state a couple of weeks ago and my tire pressure light came on…read more Todd came out and checked all my tires, found they were all low, and made it right. I was back on the road in about five minutes. What a refreshing experience! Thank you Todd and Gray Tire and Automotive. May your kindness come back to you tenfold!

Beat place to get your car worked on. They do it all. It's hard to find honest mechanics that you…read morecan trust. These guys are the real deal. Ask for Tod

A friend recommended them and I'm quite pleased with their service. I requested them to look at a…read moreclunking sound in one of the wheels and a few other things. They were great. They explained the issues and went over options for my considerations. We made a plan, and I had an estimated time to pick up the vehicle. Over all I'm happy with my experience with Free Service Tire & Auto in Johnson City on Roan.

Do not ever take your vehicle here for anything. workers are incompetent. Will be overcharged for…read morework, including charges for parts never replaced or not needed. Will not be able to get refund from corporate. Will be filing lawsuit to get proper reimbursement after paying them $4,000 to fix vehicle and then having to pay another shop $2600+ for their shitty work.