Drove 2 hours from home to a nearby conference and my oil light came on. Went over to Valvoline and…read morewas greeted by Keyton who was very polite and did not try to hard sell me any extra services. Turns out a quart of oil was all I needed to drive back home safely. Aaron and Jonathon were also super nice and even made sure all my tires had enough air. Very pleased with their customer service and will visit again when I'm in town. Great value!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kingsport.

I have used him for years. Not the least expensive but one of the best. Great at diagnosing…read moreproblems. So you won't pay for something you don't need. Which in the long run saves you money.

Great little "mom and pop" automotive repair shop in Colonial Heights…read more Don't worry about sitting around all day waiting while your vehicle is worked on. They will drive you home after you drop off your vehicle. They also pick you up when your vehicle is ready. This is a great service for households with only one vehicle. We got our SUV oil changed. Only thing they forgot to do was readjust the on board display setting (why I'm giving four stars). Now we have taken our son's car to have the brakes repaired while he is home from college for the weekend. Easy to get appointments. Done in a day. Respectable and reliable service. Every time.

Wonderful place! Treated me and my family with excellence…read more We were traveling from MD to TX and broke down in Bristol in route. Multiple places refused..REFUSED...to help us. However this place agreed to take my care give it a look and work on it over thanksgiving week. I am very grateful to this team for helping me and their kindness and courtesy. On another note, spent some time in their waiting room as my car was looked at..they treat everyone who came in with excellence that I observed. Solid company and my personal favorite of the year.

I've been a customer here for many years. After my most recent visit, I can no longer recommend…read morethis business. I arrived for a simple oil change. It took just shy of 2 hours. I was told after 1 hour and 45 minutes they were waiting on a filter. I don't understand the point of making an appointment if the required items aren't there at time of service. I was charged 17 dollars for an additive I did not request, nor was I told this was being included. On top of that, what used to be a roughly 40 dollar service cost me 91, even after a 15 dollar discount for making me wait. There's no longer any advantage to coming here versus a quick service that's actually cheaper at this point. I will no longer be bringing either of my cars here.

I took my vehicle to Firestone Complete Auto Care for mounting, balancing, and alignment of two new…read moreback tires. The process started with conflicting information: I was told I ordered the wrong tires, then that the correct tires hadn't been delivered yet. Once the tires were finally delivered and installed, I returned the next day to find one tire was flat. When I called, I was told to bring the wheel in so they could check for a puncture, which seemed reasonable. At the shop, I was informed they couldn't pull up the previous work in the system and were to check if I had run over a nail or screw. Within about 10 minutes, I was told the rim was cracked and that it probably existed before the service, and that I'd need a new rim. This was surprising because: - The rim did not leak before the tire installation. - The new tire had no damage when I found it flat. - The rim and tire were inspected at the time of installation, so I question how the rim could crack or be damaged during service without an immediate failure or noticeable damage on the new tire. The final outcome was insufficient: I was told they do not repair rims and there was no clear explanation, accountability, or resolution offered. The communication throughout this process was inconsistent, and I did not receive a concrete plan to move forward or a satisfactory remedy. Ridiculous

Just a standard oil change and tire rotation. Nothing special, except for the fact there were only…read more2 people managing and working the entire shop on a Sunday. Lots of vehicles in and out all day, but Mike Wood took care of me. Very efficient and professional. Thanks Firestone.

Michael at tactical may have been the most attentive and responsive mobile mechanic I've used. And…read moreI've used a lot of them all over the country. He not only clearly communicated with me prior to coming to fix my vehicle, he showed up when promised and went way beyond anything I expected without charging me anything more than he originally quoted? I felt so guilty I actually gave him more than he asked for.

Great service for a great price, it did take longer than I expected but all in all I would highly…read morerecommend.

They sell old tires as new. I got sold an 8 year old tire as new and wasn't told anything about the…read moreage. I found out from another tire shop. All the warranties are not applicable right away due to the tire's date of 2018. I feel like they ripped me off. When confronting the store manager about this, he said they can sell 9 year old tires as new and they even still have some tires from 2001 in store. The store refused a refund or to reduce the price. I don't recommend this place as the workers are rude and they upsell old tires.

They fixed my flat tire perfectly! I didn't have to wait at all and they were very friendly. I…read morewould definitely use them again and highly recommend!

Guess we'll see! Said transmission was on Hill Top Rd behind Kingsport Speedway. Offered to pick…read moreup transmission as a favor to speed up process. No phone call yet.

From the owner: Morgan Auto Service + proudly serves the local Kingsport, TN area. We understand that getting your…read morecar fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Michelin®, BFGoodrich®, Uniroyal®, and more. We pride ourselves on being your number one choice for any auto repair.