Always get amazing service from Ponder Auto. They're prompt in their communication and are…read moreconsistently reliable. Having a technician speak about repairs without being belittling is a blessing. This is our go to place when we need any automotive work.

Amazing place. Reliable and very knowledgeable people. Highly recommended this place.read more

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

Gotta say thanks to East Tenn Transmission they don't have a Facebook page but I took my 99 f250 in…read moreback in September due to the transmission going out I had them do a rebuild and put a billet torch converter after all said and done it was about 4000 which I checked other transmissions shop around the tri-cities and it was going to be around 5 to 6000 to do it but Carlos did a great job and at a short time Later mid December my starter mount broke and if you know about 99 f250 then you know the mount acts as a spacer between the bale housing and motor when it broke it messed up the transmission line which is covered under the warranty of the transmission so I bought the part and sent it back they honored the warranty and done a fluid change and fixed the part and got it done they put me in front of the line and got it done in two days one day was waiting on a new starter I highly recommend this shop and Carlo and his dad do great work for a reasonable price he told me that most shops try to get rich off diesels but he said they are a bigger job

They rebuilt the transmission and transfer case in my 2003 Silverado which I tow with A LOT and…read moreHEAVY. That's been 5 years ago. And I still tow with it, A LOT and HEAVY. It's been perfect.

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

Exceptional service ... had an unexpected issue come up over the weekend. Called Monday morning,…read morethey put me on the schedule for Tuesday. Had the problem figured out and repaired same day. Pricing was in line with what i was expecting. They have my daughters vehicle now (older model) and I'm looking forward to the same experience. Solid service and reasonable pricing --- certainly cheaper than a dealership!

Very good work price is reasonable I highly recommend AAA dynamic as a mechanic shop for any…read moreproblems with your vehicle

Big B bought Hayworth out, same continued great service. If There's ever a problem they fix it…read morepretty quickly! Best prices in the Tri-city area. Ty for everything guys!

Experience was amazing! Vance, Chandler, and Austin always treat me well!…read moreLuke in the garage was extremely helpful and very personable also!

Ok change and inspection of brakes, tires, fluids, etc. Quick and friendly service. Been a…read morecustomer for a number of years. I highly recommend. Reasonable pricing.

Great Service! Fast and Friendly. Always busy and still care about each customer!…read more Would Recommend with a 5 star rating

Very happy with the service I received at HonDoctor…read more I found them to be very knowledgeable and competitively priced. In fact, I saved $400 by going to them instead of Honda of Kingsport. I even found out that I didn't need what the dealership recommended. The problem was much simpler than I was told. They get five stars for honesty and great customer service. I will definitely be back within a Honda I own in the future. Check them out you won't be sorry!

Quality work and employees. I've gone to their shop with both routine as well as "the more…read moredifficult" things to be fixed and always leave 100% satisfied.