I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

Scott at Mr Transmission today was absolutely fantastic. He was very transparent about everything…read morethat was going on with the vehicle including cost/estimate. Honestly, felt like I was being treated like a family member. I was not spoken down to or spoken to like I was stupid. They did a thorough job helping me figure out my issue with my jeeps transmission and definitely will be coming back

If you know that the best car in the world is the one that is FULLY PAID FOR, come to Mr…read more Transmission on West Market. If you are at the dealership repair department and the guy across the counter says with a straight face, "too bad that's not covered under warranty," come to Mr. Transmission on West Market. My brother-in-law first recommended Mr. Transmission to me and this recommendation sits near the top of a very long list of things for which I thank him. Rick and his team are stand up people who know their stuff. When a friend of mine was quoted what she thought was a high repair price, Mr. Transmission is the first place she called to double check. When it comes to keeping your car running for an honest price, there is no place I would more highly recommend than Mr. Transmission on West Market Street.

This is hands-down the best auto repair shop in the Tri-Cities! The quality of care, honesty, and…read moreworkmanship they put into my Subaru Outback made it feel like I'm driving a brand-new car again. What really impressed me was their communication--they kept me informed every step of the way, which is something you don't see often. The team is knowledgeable, professional, and truly treats you with respect. On top of that, their pricing is fair and affordable, especially for the level of service you receive. Their honesty and attention to detail have definitely earned my trust. I'll be a loyal customer from here on out--highly recommend!

This guy has always been my guy for alignments. He was the only one that could get my M3 after 5…read moreother attempts by others. Love this guy and has great pricing!!

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

I have used him for years. Not the least expensive but one of the best. Great at diagnosing…read moreproblems. So you won't pay for something you don't need. Which in the long run saves you money.

Great little "mom and pop" automotive repair shop in Colonial Heights…read more Don't worry about sitting around all day waiting while your vehicle is worked on. They will drive you home after you drop off your vehicle. They also pick you up when your vehicle is ready. This is a great service for households with only one vehicle. We got our SUV oil changed. Only thing they forgot to do was readjust the on board display setting (why I'm giving four stars). Now we have taken our son's car to have the brakes repaired while he is home from college for the weekend. Easy to get appointments. Done in a day. Respectable and reliable service. Every time.

Ok Lets start off by saying I have never used a mobile service before . My RV upon arrival into the…read morecity had a big bang come from the motor and scared us all . Arrived at the RV park and waited for a bit and finally called Bolts and Bones service late on a Friday . I described the problem he actually came out after 5 pm on a Friday and diagnosed the problem . We were worried the engine was toast but that was not it at all. He diagnosed the problem . Quoted a price . Retrieved the parts and had us up and running by 730 pm . I mean wow what great service and very fast . Very knowledgeable and a very likable individual. I will use the service in the future too . Thumbs Up.

Started a project for replacing front light assembly and Bolts and bones reached out to me for…read moreaddress and said they received my request with a flat rate of $150. I waited until 4 pm and no one showed up. I have a busy schedule and this is unacceptable.

Kevin is as good as it gets in the auto electrical area of expertise. I would estimate over the 3…read morejobs he's done on our cars that he's saved us well over a $1000. I'll elaborate on those specific jobs in a second. Kevin is honest, mindful of your budget limits, and a surprising rarity in the repair business. This is my first review on Yelp, I lazily came here to look up Kevin's phone number to make another appointment because he is the only auto electrical guy on my list of recommended services. 1) Okay, first job with Kevin, on a 2006 Chrysler, was when he bypassed a fault in our PCM caused by UHaul installing a vehicle matched trailer wiring harness they sold me that overloaded our taillight circuit. UHaul wouldn't stand behind the damage their part had caused. I could have gotten nasty, but I placed the blame on the part maker instead of the local people involved. Kevin first diagnosed it as a PCM replacement with the part alone running near $1000. When I asked him for options he said he would be willing to rewire that circuit and put in an inline fuse block. That repair total was under $200 and has worked flawlessly for over 6-years now. Neatest wiring work I've ever seen, including factory wiring! 2) A few years later, another one of our cars, a 2003 Dodge, produced some trouble codes that suggested the transmission control module needed to be replaced, and what I had found indicated that this might just be the start of the troubles. I took the car to Kevin and shared what I had learned from my scanner and followup research. When Kevin came back with the solution it turned out to be the car's battery needed replacing. I had Kevin order a battery and the car has been problem free for 4-years now. 3) A couple years after that, the 2006 Chrysler, blew hot air when we tried using the AC during a road trip. I picked up a test gauge at a BigBox store and concluded that the freon was low. I took it to a nearby auto AC shop where they tried adding freon then basically condemned the whole system. We were 500-miles from home, and the pitch to do the job seemed tempting except that we were not yet at our destination and we were going to a scheduled event. We considered renting a car and leaving ours at that shop, but decided to put up with it until we got back home. When I took it to Kevin, he's first reaction was that he didn't do AC system rebuilds. I asked him to check it out anyway and oversee working with another shop in his building if deep surgery or a freon adjustment were needed. When Kevin came back with the answer it turn out to be a fan relay cutting off the AC system. Kevin changed the fan and had the other shop vacuum empty and recharged the freon. AC has been as good as new ever since, going on 2-years. Background disclosure: I had worked in the new car dealer industry for about 10-years back in the late 70's and 80's. My experience concluded as General Manager of a large Mercedes Benz dealership. In the 70's I had personally owned as many as 15 cars at one time. In all my experience I have never known any auto electrical technician that could come anywhere near Kevin's expertise and honesty ethic, not one. Conclusion: Auto electrical systems is an area of car repair that can be challenging under the very best of situations. I trust Kevin, and I think you should too.

I sent my truck to be diagnosed. Owner told me up front it would sit and not get touched for ONE…read moreWEEK, i agreed and dropped it off, 3 weeks after dropping it off he called with the same diagnoses that i myself had givin the truck (bad pcm) $950 part that cant be refunded. I asked him what i owed him and asked to confirm that if i bought a pcm and did not fix my truck if he was going to reimburse me for the pcm (not bought from him, he doesnt sale them) he said NO. I asked why i would pay for a guess w no guarantee behind it, owner got very rude and said "just come get your fuc*in truck buddy, you dont owe me a thing". I agreed that he had priced his services at what they were worth and picked it up with a $0.00 bill against it. Waisted 3 weeks (one i knew would be in advance) and 2 unnecessary tow bills. STAY AWAY!

I've been here a couple of times. Each time I made an appointment (for exhaust work) and they got…read moremy truck in on time the day of, and finished in a reasonable amount of time. The communication was great with the owner calling me during my first visit to clarify something they ran into and verified with me how I wanted it done, along with the text reminders before the appointments to confirm I will still be dropping off the vehicle. On top of that the have always been polite every time I have came to make an appointment, and the prices for the labor are very fair. I'll be returning to them for all my exhaust work.

*****DO NOT RECOMMEND THIS SHOP FOR MECHANICALS REPAIRS******. They done fine on a quick service…read moreand brake Job to my husbands truck, but the repairs to my sons vehicle never got done. My son called before taking his vehicle to this shop. Explained what happened and that it was not running. Steve that owns the shop assured him they could work on it, and we had it towed down there. It was there almost 2 months!!! And we finally had it removed and taken to a dealership. From the beginning we had to call and be told that he was busy. They was working on it, and Steve would call back. Which he done twice in 2 months after multiple requests. We were told it was the aftermarket security system. Approved removing it. That didn't fix it. Then was told it was the ECM which it took almost a month for him to determine and locate. This part came in and then was told it was the ignition relay. But he hasn't even put in the ECM to make that determination. He also priced the part at over $250 above his cost and not the standard 25% markup. The delays he blamed on the aftermarket ECM company, but I called and asked and he had been lying about everything from purchase date to their process. We received multiple stories over multiple weeks. And each time it was a new lie. Luckily I had documented each conversation and price quotes or lie told. Because when my son went to have it towed to another shop. Steve tried to charge him for a battery. I advised he didn't approve that. When we got there the battery that was in it and was showing charged at 100% when it was towed there had been removed, and was a completely different DEAD Battery. They also removed a headlamp relay from the vehicle which was a $144 part through the dealer. I have called to talk about refunding my son for relay and battery, and NO SURPRISE, he will NOT speak or call back. Absolutely DO NOT RECOMMEND THIS SHOP!!!