Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

I have had two separate occasions when I utilized Mike's Topline…read more The first when I was in college. I went to see my gf in TN in my dads excursion. The fuel pump broke. Mike was able to fix within 3 days, and he gave me a fair price. I am young and I was in a foreign place, normally mechanics would try to rip me off. Mike practiced honest and fair services for me. The second was really recently. My brand new car engine broke. Mike ran some diagnostics, and informed me of the bad news. He immediately looked for a new engine at a nice price , and even knew what to say to the dishonest dealership so they couldn't cheat me out of the warranty. For background: I'm an automotive engineer, and I trust Mike to deliver fair and honest assistance in automotive repair.

Initially I took my vehicle to have front end parts put on my 1990 K1500 and went to have an…read morealignment done at a separate shop. There were some complications with doing the alignment due to the knockouts being left in the upper control arms. I contacted Mike and let him know there was an issue. He ordered the tool needed and told me to bring it back in Monday which was the next business day and he would fix the problem and get me back on the road. Although I originally had an issue which neither of us were aware would be an issue. He did not hesitate to make it right, I can't recommend enough. Thank you very much Mike!

Amazing place. Reliable and very knowledgeable people. Highly recommended this place.read more

My car wouldn't start so I made an appointment with Ponders and they scheduled an appointment for…read moremy car checked it out called with what they found discussed the repair and the timeline. So with having to order the part needed and the repair it was done in a timely manner and very affordable pricing. Ponders is a locally owned business and they care about their customers and the community. Very respectful people working there

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

They rebuilt the transmission and transfer case in my 2003 Silverado which I tow with A LOT and…read moreHEAVY. That's been 5 years ago. And I still tow with it, A LOT and HEAVY. It's been perfect.

Great customer service told me the problem and was very nice to deal with and fair$$…read moreGood advice on how to handle this situation

Scott at Mr Transmission today was absolutely fantastic. He was very transparent about everything…read morethat was going on with the vehicle including cost/estimate. Honestly, felt like I was being treated like a family member. I was not spoken down to or spoken to like I was stupid. They did a thorough job helping me figure out my issue with my jeeps transmission and definitely will be coming back

If you know that the best car in the world is the one that is FULLY PAID FOR, come to Mr…read more Transmission on West Market. If you are at the dealership repair department and the guy across the counter says with a straight face, "too bad that's not covered under warranty," come to Mr. Transmission on West Market. My brother-in-law first recommended Mr. Transmission to me and this recommendation sits near the top of a very long list of things for which I thank him. Rick and his team are stand up people who know their stuff. When a friend of mine was quoted what she thought was a high repair price, Mr. Transmission is the first place she called to double check. When it comes to keeping your car running for an honest price, there is no place I would more highly recommend than Mr. Transmission on West Market Street.

Great place to your car repaired. They are honest with their diagnosis and and only fix what's…read morebroken. There are not one of those "we will throw parts at it until fixes the problem" type of Mechanic

Have used the Carrol Bros many times over the years. Always quality work, honest, and caring.read more

Excellent customer service and a great price. I would highly recommend! Also, they were able to get…read moreme in and out quickly.

Hayworth damaged a brand new set of 35" Mickey Thompson tires and Beadlock spacer and failed to…read morebalance the tires. No acceptance of responsibility, no refund, not even an apology. I paid Hayworth to install and balance new 35" tires on a new set of beadlock wheels. One leaked immediately and I had to return. Hayworth blamed it on the lockring spacer that was used and clearly damaged. I asked them how the spacer was damaged and got something crazy about one of the bolts must have failed to line up. The bolts MUST align, that is the nature of beadlocks. Also,from day one it was clear the tires were horribly out of balance, as if they had not been balanced at all and despite being told they were road force balanced. I took the tires to Discount tire to be rebalanced and as usual, Discount Tire nailed it - and did it for free. A couple weeks later I had a SECOND wheel leak while traveling out of state. This time I decided to remove the lockring myself and determine the cause. I was shocked and infuriated. Hayworth had failed to properly install the tire onto the rim, leaving half the bead exposed over top the rim and allowed it to be smashed/pinched by the locking. No wonder I was getting leaks! Concerned Hayworth had done this on my other tires, I proceeded to document my disassembly of the three other tires, including the one they "fixed." At least they were consistent, ALL the tires had been "mounted" the same way, damaging the bead were the tire is supposed to seat against the rim. I had to fix every wheel myself, tucking the bead onto the rim. So in summary, I paid Hayworth to mount and balance a set of tires. Not only did they fail to balance the tires, they damaged a spacer and never took ownership or offered compensation, they damaged ALL 4 brand new tires by failing to seat them onto the wheel and then compressing the bead between the wheel and lockring. Their service resulted in two of the four tires to lose air pressure before I personally had to fix their work. I had to take to tires to another shop to have them properly balanced. It should be further noted, I did go back by and showed the images (I also have videos) to the shop manager. I asked that the owner give me a call when he was back in the office. I never received a call. To me, this demonstrates the owner and management is comfortable knowingly damaging customers property and charging for inadequate services. I will never allow Hayworth to touch another tire or any vehicle after this. If anyone has had their Beadlocks installed by Hayworth, you better pull the rings and inspect them!!