I love laineys. They are so friendly and do amazing work!! I called them this morning and they were…read moreable to get my van in and out iin one day. I am so greatful to have an honest automobile repair so close.

Did a great job and fast. Had the front end rebuild and had my truck back in two days Patrice was…read morefair and great work.

Very pleased with the received car service. John is very customer-service oriented. He asked the…read moreright questions and did not overcharge. Also, I dropped the car off and received it back, just as agreed. I would highly recommend to others.

I've been here a couple of times. Each time I made an appointment (for exhaust work) and they got…read moremy truck in on time the day of, and finished in a reasonable amount of time. The communication was great with the owner calling me during my first visit to clarify something they ran into and verified with me how I wanted it done, along with the text reminders before the appointments to confirm I will still be dropping off the vehicle. On top of that the have always been polite every time I have came to make an appointment, and the prices for the labor are very fair. I'll be returning to them for all my exhaust work.

*****DO NOT RECOMMEND THIS SHOP FOR MECHANICALS REPAIRS******. They done fine on a quick service…read moreand brake Job to my husbands truck, but the repairs to my sons vehicle never got done. My son called before taking his vehicle to this shop. Explained what happened and that it was not running. Steve that owns the shop assured him they could work on it, and we had it towed down there. It was there almost 2 months!!! And we finally had it removed and taken to a dealership. From the beginning we had to call and be told that he was busy. They was working on it, and Steve would call back. Which he done twice in 2 months after multiple requests. We were told it was the aftermarket security system. Approved removing it. That didn't fix it. Then was told it was the ECM which it took almost a month for him to determine and locate. This part came in and then was told it was the ignition relay. But he hasn't even put in the ECM to make that determination. He also priced the part at over $250 above his cost and not the standard 25% markup. The delays he blamed on the aftermarket ECM company, but I called and asked and he had been lying about everything from purchase date to their process. We received multiple stories over multiple weeks. And each time it was a new lie. Luckily I had documented each conversation and price quotes or lie told. Because when my son went to have it towed to another shop. Steve tried to charge him for a battery. I advised he didn't approve that. When we got there the battery that was in it and was showing charged at 100% when it was towed there had been removed, and was a completely different DEAD Battery. They also removed a headlamp relay from the vehicle which was a $144 part through the dealer. I have called to talk about refunding my son for relay and battery, and NO SURPRISE, he will NOT speak or call back. Absolutely DO NOT RECOMMEND THIS SHOP!!!

I've been here twice and both times I've received exceptional service…read more Pros: Honest (they aren't going to do something unless it can be done right - experienced this myself with them) Understandable explanations of what they found and options for repair Respectful Reasonable pricing Communicative Cons: Sometimes over-extend themselves but that can happen anywhere and may be due to emergency situations Finding a good mechanic shop at reasonable prices is a challenge in any city. Glad to have found these guys!

My name is Eddie Keplinger, I took my truck to Orileys auto parts let them check the alternator ,…read morethey told me it was bad.(they didn't charge me anything!) I also HAD car shield ( more like car shaft!) They are a joke!! They have a 10 million dollar lawsuit on them! I recommend never get car shield!! After I got took for 1,000 dollar. Browns Mill Auto told me I needed to bring almost 200.00 more... They never contacted me or anything, I never signed any paperwork. I got took for a total of 1,176.00 ( total from both Car shield and browns mill) All I can say is you better watch some of these garages they will take you too!! The man that works there told me that car shield wanted to send them a used alternator for my truck. All I can say is do it at your own risk!!!

My car died climbing Sam's gap coming from NC into TN. We…read morelimped in to the Tennessee Welcome center and after determining that we could still move and did not need a tow, they advised to go to Jerry's Auto Service. We did and Jerry and Eric quickly diagnosed, helped provide a solution to my issue and get me and my wife on my way. If you are in or near Erwin TN and need auto service of any sort, I cannot recommend any location more highly.

These people are thieves, I took my truck in for a tune up I bought the parts myself they did…read morenothing but replace the distributor cap and returned the parts for a refund. Don't waste your time with these jokers.

Kevin is as good as it gets in the auto electrical area of expertise. I would estimate over the 3…read morejobs he's done on our cars that he's saved us well over a $1000. I'll elaborate on those specific jobs in a second. Kevin is honest, mindful of your budget limits, and a surprising rarity in the repair business. This is my first review on Yelp, I lazily came here to look up Kevin's phone number to make another appointment because he is the only auto electrical guy on my list of recommended services. 1) Okay, first job with Kevin, on a 2006 Chrysler, was when he bypassed a fault in our PCM caused by UHaul installing a vehicle matched trailer wiring harness they sold me that overloaded our taillight circuit. UHaul wouldn't stand behind the damage their part had caused. I could have gotten nasty, but I placed the blame on the part maker instead of the local people involved. Kevin first diagnosed it as a PCM replacement with the part alone running near $1000. When I asked him for options he said he would be willing to rewire that circuit and put in an inline fuse block. That repair total was under $200 and has worked flawlessly for over 6-years now. Neatest wiring work I've ever seen, including factory wiring! 2) A few years later, another one of our cars, a 2003 Dodge, produced some trouble codes that suggested the transmission control module needed to be replaced, and what I had found indicated that this might just be the start of the troubles. I took the car to Kevin and shared what I had learned from my scanner and followup research. When Kevin came back with the solution it turned out to be the car's battery needed replacing. I had Kevin order a battery and the car has been problem free for 4-years now. 3) A couple years after that, the 2006 Chrysler, blew hot air when we tried using the AC during a road trip. I picked up a test gauge at a BigBox store and concluded that the freon was low. I took it to a nearby auto AC shop where they tried adding freon then basically condemned the whole system. We were 500-miles from home, and the pitch to do the job seemed tempting except that we were not yet at our destination and we were going to a scheduled event. We considered renting a car and leaving ours at that shop, but decided to put up with it until we got back home. When I took it to Kevin, he's first reaction was that he didn't do AC system rebuilds. I asked him to check it out anyway and oversee working with another shop in his building if deep surgery or a freon adjustment were needed. When Kevin came back with the answer it turn out to be a fan relay cutting off the AC system. Kevin changed the fan and had the other shop vacuum empty and recharged the freon. AC has been as good as new ever since, going on 2-years. Background disclosure: I had worked in the new car dealer industry for about 10-years back in the late 70's and 80's. My experience concluded as General Manager of a large Mercedes Benz dealership. In the 70's I had personally owned as many as 15 cars at one time. In all my experience I have never known any auto electrical technician that could come anywhere near Kevin's expertise and honesty ethic, not one. Conclusion: Auto electrical systems is an area of car repair that can be challenging under the very best of situations. I trust Kevin, and I think you should too.

I sent my truck to be diagnosed. Owner told me up front it would sit and not get touched for ONE…read moreWEEK, i agreed and dropped it off, 3 weeks after dropping it off he called with the same diagnoses that i myself had givin the truck (bad pcm) $950 part that cant be refunded. I asked him what i owed him and asked to confirm that if i bought a pcm and did not fix my truck if he was going to reimburse me for the pcm (not bought from him, he doesnt sale them) he said NO. I asked why i would pay for a guess w no guarantee behind it, owner got very rude and said "just come get your fuc*in truck buddy, you dont owe me a thing". I agreed that he had priced his services at what they were worth and picked it up with a $0.00 bill against it. Waisted 3 weeks (one i knew would be in advance) and 2 unnecessary tow bills. STAY AWAY!

Josh was great! Showed up promptly and did an amazing job on my truck. It hasn't looked so good…read moresince it was new... Definitely recommend TriStar to everyone.

Josh was very good at communication. I requested a quote and repeatedly received answers to my…read morequestions within minutes despite being after hours. He arrived promptly and was prepared to meet my needs based on the information and pictures I gave him. He was very honest and open about any possible upcharges before he started any work, and ended up not charging me more than the base price for the work requested. He finished everything within the timeframe he provided. I would definitely hire him again.

Nice helpful guys. They really cared about helping us. They couldn't get the parts in the area but…read moreeducated us well about our problem. Sweet sweet guys that helped out two traveling ladies.

Troy and his crew was highly recommended to me by several folks at a diner I happened to be…read morevisiting. In the Eastern Tennessee mountains, folks still talk to each other and make conversation even if they are total strangers. I just moved to this area after I retired and the top two items I had to do was find a good local doctor and an honest vehicle repair shop. I found both! Family Auto Care is a top notch place. EVERYTHING you're looking for in an automotive repair shop; knowledgeable, honest, and trustworthy. When they schedule your work, you can rest assured it will be worked and repaired with quality OEM and/or aftermarket parts as necessary. Their prices for labor and parts is VERY reasonable, I'm extremely happy with the value I've received for the services I paid for.