Was just on hold with their service department for 15 minutes at 11am on a monday morning, and then…read morewas hung up on. I don't run a motorsports company, but I can't imagine monday at 11am is much a rush time. Very disappointing. edit: was contacted and updated review to 4 stars. Sorry for the misunderstanding

I am very disappointed. This is a HONDA DEALERSHIP that won't touch a Honda motorcycle older than…read more2010. What kind of crap is that?

Costumer sastisfaction they fixed my dirt bike the engine needed to be rebuilt. They fixed it very…read morefast

Picked up my e-bike and Chandler took care of me. Great place, great service. He showed me…read moreeverything I needed to know. Thanks!!

Called the other day to ask if they can put a lowering kit on my bike. The person who answered was…read morean older lady, when she asked what kind of bike it is I told her it was a 2019 Indian FTR 1200. She responded " I don't know what that is" I tried explaining her what it is but she said couldn't understand. So I asked if I can speak with someone else that could help, she said "no" and continued to struggle understanding what my bike was and what I wanted done. Found out Iron eagles only work on older stuff which is cool, that's not my problem with that. The issue is the lady didn't know what my bike was, and you would think if she is dealing in the motorcycle industry she would have above average knowledge of makes and models out there. It's 2024 and it's hard to believe that she didn't have a smart phone or a computer near by with google to have a better idea what my bike was, and to know for sure if they can work on it or not.

Even tho I live in Orlando Fl I'd always call the best wrench I ever meant for his take.. If I had…read moreto build my motor or transmission I'd still pay shipping.. Both Ways.. And have the piece of mind.. Yes they are that good..

I originally had an issue where my new tires were accidentally installed on the wrong motorcycle,…read morewhich caused delays and cost me valuable riding time. While the mistake was frustrating, what really stood out was how Jeff and the entire service team handled the situation. Jeff took ownership of the issue immediately and went above and beyond to make things right. The team worked hard to correct the mistake, kept me informed throughout the process, and made sure I was taken care of. It's easy to judge a business when something goes wrong, but the true measure of customer service is how they respond when problems arise. I can honestly say Jeff and his team exceeded my expectations. Their professionalism, communication, and commitment to customer satisfaction turned a negative experience into a positive one. I truly appreciate the effort they put in to make things right. Thank you, Jeff and the entire team. You've earned my trust and future business. Highly recommended!

Great selection and amazing people! They have just about every brand plus a Starbucks!read more

Jay's garage did great work on my 2003 Yamaha V-Max last fall. I had been referred to him from…read moresome friends at AutoZone as a very competent mechanic at reasonable rates. He went well above what I ever expected and made sure things were right. I had Jay do a lot of maintenance that I had been putting off for quite some time. He did a valve adjustment on my bike's V-4, took care of some leaking carbs, did some front end work to resolve some pesky wobble issues, replaced tires & more. All I can say is my experience with Jay was great. I haven't checked out his new location yet, but I soon will as I need him to look over a 2010 FJR1300 I recently picked up. Brian W.

Jay and his father have always dealt very fairly with me. I've gone to them for the motorcycle…read morerepairs/service, etc. on several occasions now. Won't go to the dealership because of their attitudes. Both men who work at Jay's are honest, fair, and friendly. The motorcycle is a European import. Made it hard to find a place that could work on the bike besides the dealer. Doubt I'll go anywhere else. Glad I found this place.

Very friendly and helpful staff. I had an older motorcycle…read moreand although they could fix it they recommend someone who could.

I bought two motorcycles from Bill's. The owner is awesome to deal with. There were no bogus fees…read morethat you see with some other dealers. Inventory can be limited because he is a small shop. If I upgrade again I will buy from them again.

This review is strictly for their mail order parts. I'm the new owner of a 2006 Yamaha WaveRunner…read more I'm in California, near the Yamaha U.S. headquarters, but Babbitt's consistently has the best prices and selection of parts, accessories and apparel in the entire U.S. for my PWC. The online schematic drawings make it easy to find what you need, even if you don't know the part number. With my first order, I was confused about exactly which part number would get me the black mirror cover I needed. So I called in and spoke to a friendly specialist who set me straight and advised me on which number to order. The only thing that keeps them from being 5 stars is that shipping isn't free or Amazon fast, so it takes at least a week for me to get my stuff. But I do save on sales tax. So plan ahead!

I cancelled part of an order due to back order. Now, I am having problems getting my money back and…read moreno communication what so ever. I have written them several E-mails without any response. I have gotten hold to the Attorney Generals office in Lansing, Mi and reporting these people. My understanding is that there a lot of neg reports against this company. They told me that it will be 5 -7 days. This is the 8th day.