We are always impressed with our experience at West Michigan Rv. They are knowledgeable, so…read morethorough, always helpful, and friendly. Most recently we had a last minute issue with our rv water heater. We called them, and even being extremely busy that day, they had us send a picture of our issue, and made the repair that day. Not only that, but the charge came in far less than originally quoted. I value that honesty. They've earned their five stars.

West Michigan RV is THE BEST place for RV repair or storage. Customer service is the gold…read morestandard. They went out of their way to get us in quickly, even though they were quite full. Their prices are fair, and their attention to detail is remarkable. Over the phone they are very friendly and pleasant to talk to, and very professional. Very few businesses have customer service as top notch as West Michigan RV. We were so impressed. I would drive many miles to have only these guys work on our RV. We are customers for life.

I have been searching for a new front cap for a 2006 class C that has cracked. And was not able to…read moreget good help other than 'we can't get that' from numerous other service departments. Angie was unable to find one for me but she was the first to also provide me an original part number and searched AND responded promptly when she learned something. Communication was great. Thank you Angie.

They are the worst rv center to buy from in Michigan! They sell campers that have defects in…read more them and won't replace them or do anything to make it right!!!

I've been doing buisness with Rapid cycle for years, Hands down best service in town, Kyle and his…read moretechs really know what their doing and will get back on the road in no time!!

I brought my BMW motorcycle to Rapid Cycle Works because it was having some brake issues. Kyle, the…read moreowner, told me he would look at it within three or four days. It took him 17 days before he got it on the bench despite several phone calls asking the status. And then when he realized the job was more complicated than he had originally anticipated, rather than order the correct parts, he used old brake lines that he had lying around the shop. None of the brake lines fit correctly, nor were they the proper lengths (too long). So, it was impossible to route them correctly. One of the lines is red (originally black) So the improper routing is really obvious. They routed the front brake lines off the calipers in the opposite direction (180 degrees) from how they were originally routed. And then looped them around the fender. It just looks really unprofessional.

This shop, and Rich, are great. TWICE I had a challenging problem with my Pont Vibe, because the…read morefront axle and CV boot needed replacing and we could not easily find parts. This Muffler Man team went out of their way to find the parts and got the job done (with a minor set-back). Then we discovered a seal leak in the transfer case/transmission... but as we discovered during the initial fix, parts are very hard to find. This car tied up one of their repair bays for three days TWICE for a total of six days, while Rich searched the entire country for parts. Even after more damage the second time around, parts were found and the job was completed. AND because the second repair was under warranty I was not required to pay for parts... AND because Rich has a great team and superb customer service, I was not charged for labor, either. WOW! What more can I say? The second repair cost was ZERO! They also have great pricing on other services, like the muffler work they did on my other car and the full service oil change. I CAN HIGHLY RECOMMEND THIS MUFFLER MAN SHOP. Thank Rich and all the guys.

I brought my car in because I thought I was having an exhaust issue. Muffler Man checked it out &…read morediagnosed a problem that wasn't the exhaust system. They fixed it & haven't had an issues since. They were helpful & friendly, the cost was reasonable. I would go back again!

I am really confused by all the one stars so had to leave this here as I have been to this location…read moremany times over the past few years and have received hands down Excellent Service In Every Department every single time.

I was at GRR BMW motorcycle and even so there was no customer besides me, they didn't bother to pay…read moreattention to me. They proved me that I will not spend my money there for a new BMW Motorrad. Sad, very sad....

Had our slide out seal replaced and bearings repacked. They did a great job! No issues so far! The…read morebearings on our rig are special 10K pound axles with special seals. No problem for them!

Absolutely wonderful service here. They've earned a customer for life. About a month ago, I stopped…read morein for some used items advertised on Craigslist. After looking through their extensive supply of used items, I purchased a stove, microwave, some weatherstripping, and some sealer. Today I went back in for some caulking material and to browse their used parts inventory. Ed, the professional and helpful salesperson, came out to greet me personally. He looked at me and asked my last name. I told him, and he said, "you forgot an item here last time." They held a $6 weatherstrip for me behind the counter for a month in a box labeled with my name on it that I had forgotten during my previous visit. He even went as far as to try to look me up in the phone book. Thank you, Ed, and the staff at Modern RV for your honesty and integrity. You've earned a loyal customer for life.

Perfect in all ways .Sent an extra part at no cost to me. The only place to shop for used Corvette…read moreparts Thanks Jonas for all your help.

steve helped me out a great dea las usual! great place to buy your used parts! ty! bill smith auto…read moreparts!

Mathew is super talented and help us get our vehicle back in great shape the level of excellence is…read morefar above the average shop! Mathew check everything out and gave us recommendations on what needs to be addressed right now and what is a need down the road! Excellent customer service and I would highly recommend this auto repair shop you will be glad you used them!

I've gone to Cascade Hills for years with Andy & Mark -- they were awesome. But my experience with…read morenew ownership was not good. Had my car in for an AC repair and oil change (using a jug of Mobil1 oil and a filter I provided). They overfilled the oil (used entire jug, vs. filling and checking). I asked why. The response was 'we filled it to the specs'; I pointed out that it never takes the full 5.1 quarts after a change; I've never needed more than 4.5 to get the dip stick level right. He then said that my dip stick was the wrong part and therefore inaccurate... not true. (I even checked the dipstick part to verify it was the right one.) I also called later and found that they will no longer accept customer supplied parts for repair, unlike Andy & Mark's policy.