Very professional and friendly service. I was driving to La Grange from out of state to purchase a…read morevehicle and needed a pre-purchase inspection. I called Kerri late yesterday afternoon, and she was able to get me in first thing this morning. Tim, performed an extremely thorough inspection and took the time to explain his findings. To my surprise, they did not charge me for the inspection. That level of customer service is rare and greatly appreciated. I was very impressed with the professionalism and kindness of everyone I interacted with. Whenever I'm passing through town, Fryer's will be my first choice for service on my new truck. Thank you, Kerri, Tim and Friars team! Henry

Absolutely fantastic service and people! We were traveling through GA and blew out two tires on…read moreour trailer. Luckily we were only 25 min from this store. We swung by, picked up the two tires and we were back in the road all within three hours! We felt so blessed to stumble on this place when we initially mapped our GPS to the Walmart across the street first. Walmart didn't have anything we needed and so we went over to Fryer's. We could've save 15 min by skipping Walmart.

It was a pleasure doing business with Rich Larry Nissan in LaGrange! How many of you can say that…read moreabout buying a car? Brandon is a delightful young man. He called me immediately upon receiving my internet request. Over the phone we agreed upon an acceptable price, and I picked up the car the following day. The dealership even arranged a lower finance rate than I had gotten through my credit union. There were no surprise fees; it was exactly as promised. Although I live in Atlanta, it was worth my while to drive to LaGrange to buy the car.

This auto repair shop is awesome. They are always pleasant, efficient and proficient with their…read morework. The location is convenient. The building is neat and clean. The pricing is competitive.

Needed a battery replacement during a 2K-mi relocation. Stopped in as this was the closest place…read more.. after 2 jump starts in the same day & 3 in the same week, I had no option to be choosey & have research time. They took my car in immediately, checked the starter/ignition & battery & determined I only needed a new battery. I was in & out in less than an hour... reasonable pricing. -1* only as they didn't reprogram my radio... it was flashing asking for a code... fortunately, I wasn't far, drove back & they reprogrammed the radio/CD player. For $300... I shouldn't have had to return for basic service. 3.5-4* out of 5. -1* for the inattentiveness of the mechanic, who didn't reprogram the radio/CD player. For me, they offered decent service. I'd stop by again if ever in the area.

We worked with Avery Anderson and Kyle Lanzi to purchase two vehicles. Both guys did a fantastic…read morejob! They were thorough and great to work with through the whole process. Thank you to both of you!

I dealt with "Kenny" at Lagrange Toyota and he was fantastic. Low pressure and very knowledgeable…read moreabout the cars and options. He a true Professional and very knowledgeable. The trade in price was very professional and juggled us and another buyer today. This is a great no pressure salesman. And he's former military. What a great experience. Just ask for Kenny he's the best !!

Went in to buy a used vehicle that was listed on their website. Everything was going decent. Took…read morethe vehicle on a test drive. The whole vehicle smelled like cigarettes, as if there were one actively lit inside. Which okay. It's a used vehicle and they said they would clean it to get rid of it. The tank was on E already so we just did a quick drive around. Came back and tried to do a tiny bit of haggling due to the smell and the brake light housing being cracked/broken. The salesperson went to the back to talk to his boss about it and I watched the whole interaction. The boss laughed out loud said no and slapped a roll of duct tape on the counter as if saying that's the best they'll do. The salesperson came back and said he wouldn't budge. So we were like... okay well can you at least fill up the gas tank so we can drive off the lot? He said he'd do it and took off while we finished the paperwork. We finished it all and got in the car and drove off.... The gas light was still on. The salesperson even had the audacity to send a picture of him with the nozzle in the gas tank to "prove" he was filling it up. Unprofessional and straight up liars. Just make the drive to somewhere else.

The Service Department at Kia of LaGrange felt like a premier experience...they're the Dream Team…read moreand what all service departments should strive for. The Service Advisor (Jerry), Shop Foreman (Travis), and Service Director (Thavin) were all super caring and professional in both assessing and addressing the concerns I had with my 2014 Kia Soul. Not only did they fix the issues I had under warranty, they also provided me with a loaner vehicle for the week to drive back home (3.5 hours away) so that they could the get the parts in and take their time to do the job right. This is by far the best dealership service department experience I've had in 25+ years of owning multiple vehicles from different manufacturers. These guys are the crème de la crème, and I was wowed by their customer service. I would highly recommend this service team to take care of all your Kia maintenance and warranty needs!

BAD BAD BAD. Salesmen and finance people over charge for used vehicles. They wrote me up a 20 f250…read morewith 50k miles and when finance was over they wanted 40k with a blood insurance payment. "Stay away from kia if Lagrange corrections F150

I consult on the customer experience and I am going to use the service at Nissan of LaGrange as a…read moremodel for what a WOW experience should feel like. I dropped my Infiniti off overnight for some unanticipated repairs caused by a pothole. John, the service manager was in touch both by phone and text throughout the next day to keep me apprised of the situation with my vehicle. He gave me a time the next day the car would be ready (had to order a part) and the car was ready an hour before the scheduled time. I arrived later that afternoon to pick up the vehicle and John immediately recognized me by name, escorted me to the cashier who was waiting and within five minutes was escorting me to my vehicle...which they detailed immaculately I might add. Before driving off, John ensured they had exceeded my expectations and when I hopped in the car there was a handwritten note on a notecard on my dash. Wow!!! I have recanted this story to anyone who will listen which goes to show you A. what a lost art great customer experiences have become and B. what type of residual effect a great experience can have. I commend John and his team for understanding the value of the experience and would literally drive from Florida to purchase a car here...I may even drive for service...it was that good.

For the extremely long wait times to get minimal maintenance done, they could at least have a…read moreworking coffee machine or a screen that has updated the status on vehicles being worked on. They have one, but it's inoperative as well.

Let me just say that buying a car here is anything but stressful!!! Roy Hodges started the process…read more& his first words were lets get you into this car today & less than an hour later that is exactly what happened. The customer service was excellent on every level & the way these men worked together was just great. Brett Short & Wesley Corley who were also VERY helpful in this process are upstanding guys with the buyers best interest in mind!!!! We will be lifetime customers & i am not dreading the next time we have to buy a car for once......lol Look forward to next time guys & from our whole family THANK YOU!!!!

They were all very friendly and helpful when I went to buy a car. They tried very hard to make sure…read moreI got the car I wanted with a payment I could afford, but afterwards they were a bit rude and talked down to me like I was an idiot. They also seemed to have a lot of trouble changing my cars oil for some reason. They did change it for free because they messed up somehow, but messing up 2x was enough for me, I get my oil changed else where now. So good for buying a car, bad for any maintenance needed.

If I were just reviewing my personal Sales Associate, Lee Allen, I would give 5 stars. He is…read moreAMAZING, kind, genuine and answered any/all questions me and my mom had. To be 100% honest, I wouldn't have bought my car there on 11/13 if it weren't for Lee. If you are looking to buy a car, ask for Lee! He completely saved our deal. If I were just reviewing the General Sales Manager, Shane Nerowski, and the other Car Salesman we briefly encountered, Jordan McCray, I'd give 0 stars. Shane was arrogant, aggressive, and overall one of the WORST sales people I've ever encountered. From the moment my mom and I walked in, he acted like we were dumb and like he was too intelligent, busy, etc., to give us the time of day, and this didn't change throughout the entire car buying process. Jordan was the same way, but we only briefly spoke. I test drove a 2024 Bronco Sport that was listed online for $44,338. I loved it and after Lee showed me all of its amazing features, I was ready to buy it immediately. I told Lee I would like him to try and negotiate the price, BEFORE TAXES, to $40,000. He comes back, after speaking with Shane, and hands us a paper with the price of $45,000 before taxes. I say no and ask him to go back and negotiate again. At this point, Shane comes over and talks to us himself. He says and I quote "I'm not going to go back and forth with y'all all night. What's the highest you can go?" To which I respond "Well the price online is much lower than this, so ideally I'd like 1,000 off of the listed price." And then I showed him another listing of the same car that was also much cheaper than the $45,000 he was so set on. He responds "I am not sure where that price is even coming from (it was the Mike Patton website LOL). And the price of the other car you're showing me is because of rebates." Me: "Why aren't I getting any rebates?" Shane: "It's right there in black and white on the website? Read the rebate stipulations yourself. What's the highest price you'll pay before taxes?!" Me: "42,500 and I will buy it right now." Shane: "Nope. Can't do it. Have a nice night." And then takes the paper out of my hand. We leave. Lee then txts me and says he got Shane to go down to $43,300. I respond and ask if he will take $43,000 and he agrees. Again, if it weren't for how much I loved this car and how great Lee was, I would have NEVER stepped foot in this place again. Shane should really be given a lesson on how to talk to people and probably take a few pages out of Lee's book.

Appt today went very well but phone system is really screwy. Hope the problem gets fixed soon!read more