I took my car to Josh for diagnosis of hesitation whenever I accelerated. After checking it out, he…read moredetermined it was torque converter after doing a transmission service. He got the parts order and had repair done in less than a week. I am so happy with his professionalism and his courteous communication through the process. His pricing was very reasonable. Additionally, after getting my car back, I needed brakes. He did a complete rotor and pads replacement and detailed my car. When I picked it up today, it looked fabulous and driving like it did when it was new. I am a realtor in Ga and Fla, spend a lot of time in my car. I am so happy I have found Josh. He will be out first call for our family auto needs. Go see him. You will be like me more than satisfied. Good honest car repair shops are hard to find! We found ours!

From the owner: 10+ years of general automotive repair experience. Fast, fair, and honest service. read more

Had a Cadillac I bought locally fixed here and they did a great job taking care of the car. We…read morespent a good amount of time talking and Chanc and his wife are great people. Here's what they didn't know. My son had heard me talk about how great they were and they charged me a fair price for the work i had done. He hit something in the road one afternoon and made it to their shop on his way to get my granddaughter. He was concerned about the oil pan. They stopped checked his car did a repair and got him on his way and never charged him a dime. They had no idea the young man was even my son. I'll be forever grateful for the good people they are. Add to this he's definitely one of the best mechanics you'll find anywhere around.

These guys have always been reliable and forthcoming. I don't believe they have ever tried to add…read moreon repairs or services that were unnecessary. They helped me get a lot of miles out if some older cars. Sometimes they have a high workload, but I see that as a sign of having a good customer base.

I've had to file a report with the FTC and the consumer protection agency due to this company…read moreillegally towing my vehicle, telling me afterwards, then telling me they were going to put a radiator in there for free and when the person that said it realize I wouldn't date him I ended up having to pay for a tow, a radiator, labor, etc. Just to get my vehicle back. I gave the owner a chance to write if I didn't get by telling him everything that happened and sending him screenshots of every bit of it and he told me there was nothing he could do. They are also extremely racist but that's a story for another time. I spoke to a lawyer who said my situation was so messed up they're taking the case for free today. I would stay very far away

Great service and fast. Very friendly and knowledgeable. Highly recommend. I had brake work done on…read moremy Ram.

Anytime I need a repair I can count on Stanford to get it done. They are very efficient in their…read morework. Great quality. Never had any issues. Speedy service. Even major work I've had done was completed in the same day. Oh! Customer Service is AMAZING they don't just leave you waiting and they will work with you as far as payment.

Let me start out by saying that I'm thankful to have my truck repaired and I'm back home rather…read morethan in a hotel in Lagrange, GA. However, I feel like I was somwhat taken advantage of because I was a stranded traveler and had to make a quick decision and had no way to search for or get other quotes. Finding out while traveling home that I could have had the work done elsewhere in the same city for $420 less is the reason I decided to write this review. On the other hand, Terry was great, had my truck ready when he said it would be. Hopefully, you won't be in the same position as I was and can make a more informed decision.

Absolutely terrible experience from start to finish…read more I arrived 10 minutes early for my scheduled appointment, only to walk into an office that looked like it was halfway through a demolition project. The waiting area was stripped out, dirty, disorganized, and had almost no seating for customers. It immediately gave the impression of a business that either doesn't care about appearances or is barely functioning. Despite having an actual appointment time, nobody even looked at my vehicle until roughly 45 minutes AFTER the scheduled appointment. Not updated. Not apologized to. Just left sitting there wasting my time. The worst part? After finally getting around to it, I was told they wouldn't even be able to perform the work at all. So to summarize: * Scheduled an appointment * Arrived early * Waited nearly an hour past appointment time * Received zero meaningful communication * Was ultimately told they couldn't do the job anyway Completely unacceptable and incredibly unprofessional. If your shop is unable to perform certain work, that should be figured out BEFORE customers burn an hour or more of their day sitting in a dirty lobby waiting to be ignored. An appointment clearly means nothing here. I normally try to give businesses the benefit of the doubt, but this experience felt disorganized, disrespectful of customers' time, and poorly managed from top to bottom.

THANK YOU STEPHEN!!! He needs a raise honestly he provided the best customer service I've ever had.read more

I wish all businesses in America were like Quick Lube and Car Wash. This was the best place I have…read moreever gotten my oil changed at and maybe the best customer service I have experienced from start to finish. The service I received today reminded me of how customer service may have been back in the early 70's? It had a feel of nostalgia as if they have either been in business with the same owners or travelled from time when people use to be much friendlier. Although I arrived minutes before they closed, they really made me feel like a valuable customer. They were very friendly and every staff there greeted me with a warm, genuine smile and made me feel truly welcomed- Something I'm not quite used to in a auto/maintenance shop setting. It took me all but 10 minutes to get my oil changed and they were very accommodating to my needs. This was a big shock for me because I was used to getting my oil changed at Walmart across the street and having to wait 1.5 hours. - In the short time I spent at Quick Lube I learned 3 things. 1.) I learned how much of an impact good customer service has in repeat business, 2.) how incredibly untalented the staff at Walmart truly are and 3.) That I found a really good place with good people I can trust to get my vehicle serviced at. I may be asked what the difference is in getting an oil changed at Quick Lube compared to anywhere else, I'll conclude by saying that their shop closed when I wrote this review and the owner drove by asking if everything with my car was okay. They have earned a customer for life in me and after this experience, I can't imagine going anywhere else.

These guys are the best! Fast, friendly, careful and complete service. They have the expertise to…read moremake sure your car is serviced correctly. I have used them for years on all my vehicles and recommend that you consider doing the same.