My wife and I recently purchased a 2015 Toyota Camry from LaGrange Toyota, and it was by far the best car buying experience we have ever had! Although we live in Phenix city, last Saturday we drove up to Gainesville and Atlanta and visited 2 separate dealerships in search of a good deal, but we came back empty handed and tired from the usual car buying experience. Sunday we drove over to Auburn to see what they had to offer, but again were disappointed. So we decided to give LaGrange Toyota a try and drove up there Sunday night (even though they were closed) to see what they had available. As we were looking at a car, Mr. Greg Efferson, their Sales Manager pulled up and asked if we needed any help or would like any information. He was just returning from a hiking trip in Pine Mtn. Even though they were closed and he was tired from his day of hiking with his family, he took time to get out of his car and answer any questions we had. He was extremely polite and said he would get with us first thing in the morning on a price. The next day, Greg did just as he said and gave us an excellent price on a like-new car. We drove up that afternoon, and he had Mr. Randy Kraus meet us for a test drive. Randy was also very polite and not pushy at all. We loved the car, so Randy prepared the paperwork and transferred us to their financing department. There we met Mr. Jeremy Marx who made the financing paperwork process simple and stress free. He showed us options for available service plans and additional warranties, but did not push us to buy any of them. He was very polite and professional and a joy to do business with. We arrived at 5:15 and were out the door by 6:30. From start to finish our car buying experience was simple and enjoyable, but their excellent service doesn't stop there. Somehow we failed to notice the driver's side floor mat was missing until the next day. We believe it was left out by accident during the detailing process. I gave Greg a call that afternoon and without hesitation he gladly offered to send us one for free. Later I noticed that the maintenance guide was missing as well, and before I could contact Greg, it had arrived in our mailbox free of charge. So even after the sale, they have continued to provide excellent customer service! They have earned a customer for life! The next time we need a new car, we're going straight to LaGrange Toyota and we recommend you do too! You won't be disappointed! read more

I recently had a deer accident with my 2013 Toyota Tacoma. I went car shopping as most people do in this type of situation. Since I have owned Toyota's going back to 1985, I knew what I wanted. I stopped by my old dealership to see what they had, I was not impressed to say the least. I already knew what the other dealerships in the Atlanta area had and the kind of service they provided from past experiences, it wasn't good. Then it struck me that I have never been to LaGrange Toyota Dealership. The wife and I drove down, saw a truck that hit my fancy right off the bat. The salesman Jason Gale come over and started talking with me to see what I wanted. I told him how long I have owned Toyota's and knew what I wanted. I asked him one question, can you bring me the keys and can we test drive a new 2017 Tacoma I was looking at. He replied, I will not pressure you on a sale because you know what you want better than me. I was so happy to hear that, he went and got the keys and gave me and the wife time to look the truck over. When he came back we all went for a ride. I fell in love with the truck during the ride and Jason did not pressure me at all. In fact he only really told me where to drive during the test drive. Well I must say I did not lead him on that I really wanted it and we left. The following day I called Jason to see if we could lower the price some and if so I would make the deal. Well LaGrange granted my request and lower the price some and I put my deposit down to hold the truck. A few days later we went back and bought that truck. Jason and Lagrange Toyota also told me that one benefit from buying from them was free tires for the life of the truck as long as I keep my service at their dealership. I must say I was highly impressed, since I drove 50k miles a year with my job in the southeast that alone was a big savings to me and a great help. Jason showed me the service area, the customer waiting area and all of the dealership awards. I was impressed to say the least. So if you're looking for a good car or truck and want a Toyota, I say go to LaGrange Toyota in LaGrange Ga. and you will be treated right. I had a great experience there and plan to return, no question about it. Check them out for a great deal. read more

We recently purchased a 2020 Honda Pilot with Lagrange Toyota. I can honestly say out of the handful of vehicles we have purchased through other dealerships; this experience has by far been one of the best! Our salesperson, Steven Adamson, listened to what we wanted/needed in a vehicle, and easily identified several options. He was very knowledgeable about his inventory and helped us narrow down our options to the perfect vehicle to meet our needs. Many dealerships try to push certain makes (in this case Toyota), higher priced, or newer vehicles even if it isn't what you want. We never felt pressured into any decision. Also, I want to note, we brought in our vehicle to trade which had a lot of issues. We were up front and honest about the issues, knowing it might not be worth their time. They could have looked at it quickly offered us a low-ball number or turning it away completely (which is often the case with other dealerships). Instead, they took their time to ensure they could (and did) provide me with a fair and honest evaluation and estimate. The Lagrange Toyota team showed they truly care about their customers by going the extra mile. Brandon Dearth, General Sales Manager, in particular, took the extra time to get to know us, which gave that personal connection (again this is not something you see often, if at all, especially from management). He proved they are not only interested in having our business today, but also earning our loyalty for life. Without a doubt, my family and I will continue to shop with Lagrange Toyota for our vehicle needs in the future. I would absolutely recommend Lagrange Toyota to anyone who wants a company who will not only treat you well, but also treat you like family. read more

Bought a new vehicle all the way from Hawaii. Jason Gale at Lagrange Toyota made this work. Jason Gale is the go to salesperson for a true, completely online car shopping experience! If you never want to step foot on the lot, ask for Jason. Buying a vehicle from Hawaii posed many challenges, but Jason Gale worked with me tirelessly to overcome the hiccups. After contacting about 20 different dealerships, only Lagrange was able to accommodate my unique circumstances, and offer a sales experience which was able to be handled completely remotely. I was able to shop for my vehicle from the comfort of my home. My wife and I signed all the paperwork from our home (allowing us to scrutinize the contract without anyone looking over our shoulder, zero pressure, and never setting foot into the finance office). Jason sent personalized videos of different vehicles for our consideration. Lagrange didn't have the exact vehicle I was looking for, Jason searched other dealerships and was able to bring in the exact vehicle I was looking for. Never once did Jason make me feel like my many, many emails and texts were bothersome, he never pressured us to buy, and throughout, Jason provided us with nothing but the best customer service. Jason even sent a video showing my new 4Runner being loaded into the transport for its 5000 mile journey across the Pacific. If you're like me and can't get an XP in your region, or If you're looking to buy a vehicle for your child you just sent off to college, but you don't want to leave home to do it, ask for Jason at Lagrange Toyota. read more

My wife and I have purchased many cars over the years and have always had to haggle over everything. Not this time. My wife sent in an internet inquiry to four different dealerships Friday morning at 7:00am. By 7:30am we had received one response and that was from Lagrange Toyota, with a list of no less than 4 cars that were within our wish list. We called Lagrange Toyota and had the pleasure of being introduced to Greg Lassetter as our Sales Associate. Up front we shared that we were trading in a brand new vehicle for one that would get significantly better gas mileage. We also knew that we were upside down with the trade and we also had a pretty good idea what our vehicle was worth by using KBB. We researched the fair market value for the car we were wanting to purchase. We gave Greg our vehicle information and shared with him the condition of the vehicle. He got with his finance department and they came up with a plan that was perfect for us. The purchase price and the value of our trade-in were with $100.00 of where we thought we would like to be. After we finished work we drove from Griffin, Ga to Lagrange Toyota and had the pleasure of meeting Greg. We were in and out within an hour. Never in our life have we purchased a vehicle that we didn't feel as though we were in a 15 round boxing match. Professional, Honest, and High Integrity. THANK YOU! THANK YOU! THANK YOU! read more

After spending months researching trucks of all makes and models my husband and I began our search to actually find the right vehicle for us. This was back in November... After almost giving up completely our son suggested looking at LaGrange Toyota. At last a car dealership that had options! It did not take long to find what we were looking for on the website. We made our way from Opelika to LaGrange on a Tuesday and as soon as we parked and headed out to look Jim Hunt came right on up to greet us. What a genuine salesperson. He listened to what we were looking for and went in to check on availability and came back with the keys. There was no hype only sincere concern for what our needs were and how the truck did (or didn't) match what we needed. We drove it and went home to discuss the potential purchase. The very next morning we were on our way back to LaGrange Toyota to complete the sale. Jim had been informed that we were on our way and he was ready to meet us. When it came time to deal my husband said give me your best offer and they did. The transaction was stress free and very enjoyable. Everyone was friendly and very helpful. We will return to trade there again! read more

I recently purchased a 2016 RAV4 from LaGrange Toyota. Alan Trainer was my salesman and I cannot say enough good things about this gentleman. He was very patient with me in the process of picking out the right vehicle for me. Alan took the time to thoroughly explain every option available to me. I never felt pressured or uncomfortable in the process. It took two visits for me to make my mind up. Alan stayed very late both times and was always patient and pleasant. He was great!! The facility was impressive right down to the service department, which was one of the cleanest service departments I have ever seen. The day after my purchase, Alan called to make sure I was enjoying my new car and to see if I had any questions or concerns. I have bought new cars in the past and have never had a dealership call to check on me after they made the sell. I would highly recommend anyone who is considering purchasing a Toyota product to go to LaGrange Toyota. You will not be disappointed. read more

My 2nd purchase from LaGrange Toyota. Let's just say I would rather drive 45minutes and get the level 5 star level of service than drive 10min and not have my expectations met. I have been considering a Land Cruiser since it's re-release in 2024. I test drove one at LaGrange Toyota and knew I would get one BUT I wanted a very specific color interior and exterior. I had met Kenny Crawford while on the lot during one of my service visits (I own a Highlander purchased in 2015 from LaGrange). He was knowledgeable about the cars on the lot but more importantly he was engaging and very open with details of a purchase. We stayed in touch until I was ready and when it was time to order the vehicle he got it done and delivered in 3 weeks. The purchase experience was smooth, short and the vehicle was everything I had hoped it would be. Highly recommend Kenny and the LaGrange Toyota Team if you want to own a vehicle from an amazing brand - Toyota. read more

Just bought a used 2016 Lexus LS 460 from LaGrange Toyota, and it was a good car-buying experience. The dealership is large, open, bright, exceptionally clean and well maintained. Staff greet you warmly at the door, and escort you to the receptionist instead of trying to grab you quickly outside for a sale. We had made an appointment with Wayne Pittman to look at the vehicle, and he was ready and waiting when we arrived. The car was cleaned and parked at the door, ready for us to view and test drive. Wayne had good product knowledge, and had apparently driven the car home the day before to familiarize himself with it. Wayne and his sales manager were friendly and put no pressure on us to buy. In fact, we left for lunch and then came back to complete the deal. We live in north metro Atlanta, and the 1.5 hour drive to LaGrange was worth the time taken. I'd recommend Wayne Pittman and LaGrange Toyota any time. read more

My husband & I were looking to buy a new/used Toyota 4 runner. We looked in our town (columbus), and saw some nice , newer 4 runners, but I really wanted a red one. We were referred to go to LaGrange Toyota and the selection was much better than in columbus. As soon as we rode up, we saw the 2018 Barcelona red XP predator Premium edition. We were in shock to see the price was less than the regular Sr5 series we looked at in columbus. Mr Jerome Brown II was our car salesman. He wasn't pushy and was very professional while still very friendly. He never made us feel pressured or uncomfortable. He & Bentley Mixon worked with us on a reasonable payment plan and the process was actually fast and pleasurable. If you're looking for the best selection, the best deal and a haggle free buying experience , go see Jerome Brown II in LaGrange. I love my new Red Toyota 4Runner! read more

After a few emails and phone calls, I drove 40+ miles one way to LaGrange to meet Mr. Bobby Sabia and start my Toyota purchase. We discussed options, availability and other details. The search was on. After a few days of looking across the southeast without success, Mr. Sabia finally called again and said he'd ordered a truck instead. He got me exactly the one I wanted and Mr. GW Marlow made the paperwork part easy as can be. In fact, from the time I left my house in Columbus until I was back in town with my new Toyota was only about two and a half hours or so. A couple of years ago, it took a local dealership almost that long just to process my paperwork and have the car ready! I haven't had my truck a full week yet and I am very pleased with it. Folks told me to "Try LaGrange" when I said I was in the market for a new car. Now I know why! read more

RE: 2018 TOYOTA RAV 4 01/23/2019 I just recently bought a 2018 TOYOTA RAV 4 FROM Toyota of LaGrange and I cannot say enough about the staff and the deal I received. I am a recent widow and my late husband, and I were VERY unhappy with the last new car we bought (we ended up upside down, so after his death I was a little apprehensive going on my own. Luckily a friend suggested Toyota of LaGrange. Randy Kraus and Brandon the general manager of Toyota of LaGrange made my experience as painless and easy as possible. The atmosphere was friendly and family oriented and I really enjoyed my time with Randy and Brandon. Toyota of LaGrange took what could have been a traumatic experience and made it smooth and easy. I will defiantly get ALL my new cars from Toyota of LaGrange, I suggest you do the same. Thank you. Susan R. Sheckels read more

Last week, I found myself in a situation where I had to purchase a car immediately. Bobby Sabia came to the rescue and helped me find the perfect car for my active lifestyle. We weighed out the pros and cons of SUV versus sedan. Soon, I was driving the 2015 Highlander to pick up my grandson and four of his teenage friends to take them on a trip. I could not have chosen a better car for me, my husband, and our active lifestyle. I have always been resistant to an SUV due to the size, but it drives just like a car - even better! I spend so much time on the road, so the extra room is fabulous! Bobby not only made the purchase stress-free, he made sure I knew how to use all of the new features on the SUV before I left the dealership. I highly recommend Bobby Sabia at LaGrange Toyota for your new car purchase! read more

I had been looking for a used Jeep Grand Cherokee and found one at LaGrange Toyota. I contact Brad Riemerts I couldn't have been happier with my experience. When I inquired about the vehicle Brad could answer all of my questions about the vehicle and was not pressuring me to buy. He was very friendly and approachable and I felt comfortable talking to him. I have shopped at other dealers and felt pressured every time I walked onto the lot and I did not receive that with him. After deciding to purchase the vehicle Brad worked with me to get the best possible interest rate through their finance department. I was able to walk away getting a better deal then I thought going in. Overall it was a great experience and I would deal with Brad again when purchasing my next vehicle. read more

I have purchased many vehicles in my lifetime and I have NEVER experienced the level of customer service and satisfaction that I experienced at LaGrange Toyota! I saw the vehicle I was interested in on Friday morning. I made a telephone call and was introduced to my salesperson, Jason Gale. Not only did Jason go out of his way and perform a virtual test drive, he also provided quality information regarding the vehicle. I came to the dealership that next morning and Jason worked diligently to get the figures just right for my budget. The dealership was clean and inviting and everyone I encountered was friendly and pleasant. If you are looking for customer satisfaction....please go visit Jason Gale and the sales team at LaGrange Toyota! ~Signed Satisfied Customer~ read more

We just recently purchased a just recently purchased a van from Toyota! And our salesman Jason Gale did an amazing did an amazing job he made it fast simple and easy he made us feel welcome and appreciated he made us feel welcomed appreciated and answer all of our questions. He didn't try and push something on us he showed us several different vehicles we test drove them and he helped us pick out the perfect vehicle to fit our needs! And he also called us two days later to see how we was doing and if we was enjoying our new vehicle I just can't thank him enough for all the effort he put into this deal! He is absolutely amazing thank u Jason so because of your hard work and dedication we will definitely be back to buy our next car from you thank you!! read more

I was looking for a used Prius. I found two at Lagrange Toyota on Autotrader. I did my initial correspondence with the dealership using e-mail - they were very responsive and provided good information and feedback. I went to the dealership and met with Mike Ward. Mike had one of the Prius' ready for me to look at. We also discussed the deals that they had on new 2015 Prius. We spent considerable time looking at the used and new Prius. We were prepared to make an offer on either. Our offer on the 2015 was accepted - good deal for me and for them. The entire process was very smooth, not rushed and no pressure tactics were used. Overall, the entire experience was very positive. I would recommend this group to anyone looking for a vehicle. read more

I was looking for another hybrid after buying our last Prius at Lagrange. Alan Vazquez arranged test drives of the hybrid Corolla, Prius, and Camry over a few months, as the cars came into the dealership. He was an excellent Sale Professional to work with, maintaining just the right amount of follow up contact without pressure. Alan answered all my questions and maintained his interest in my business. I bought the 2024 Camry hybrid SE. I did research the same models at other Toyota dealers and Lagrange had the best deals without loading up unnecessary features on the car. Closing the sale was smooth and completely straight forward. And they delivered the car to me in Auburn at no charge the same day. (I am in Auburn, AL - not San Francisco) read more