The service department is lacking in both customer service and aptitude. For example, my vehicle…read morewas recently there for over two weeks. This was the 4th time I've had to leave it for repairs in as many months. Each time they found a "new" oil leak or coolant leak. And each time I got my vehicle back it hadn't been washed. The best thing about this place are their shuttle drivers....which I'm now on a first name basis with given how many times I've had to take my vehicle here.

I'm very in the service that was provided before and after Independence Day Weekend…read more 6- 24-2025- Check engine light came on along with Start stop light 6-30-2025 Dropped Off vehicle to get the lights checked out 7-1-2025- I received a call from Mike Patton indicating there was nothing wrong that they could find. I asked abut the start/stop service light and the technician checked batteries, Instantly Jeff called back and said that 1 battery had a warranty and I would just have to pay for the other battery for start/stop service. I agreed to the batteries being changed. I was told that should Fix the issue, and was confident that they were right. They said if any issues to bring It back 7-02-2025 - Mike Patton called and stated that my vehicle was ready for pick up. had my brother drive it home and parked it until Friday's road trip. 7-04-2025 Heading on road trip and the approx. 10 miles into driving the check engine light and start/ stop lights are back on. 7-07-2025 contacted mike Patton about the lights being back in and Jeff said Now that you have new batteries we can get to the root of the problem. Go online and make an appointment. 7-08-2025-I dropped off my vehicle tor the check engine and start stop light again. 7-09-2025 - Jeff called and stated that my Jeep have 2 stored codes and 1 active codes. The active code was dealing with fuel vapors, purge valve and ESIM. And they're not sure its going fix the issue. They Plan to get the parts and put them on 7-10-202. Technicians will drive it and it may be ready NLT Friday. 7-11-2025 Jeff called and said that my vehicle was ready for pick up. I picked up my vehicle around 3pm and drove it home to pack for my drill weekend. Approx. 6:15 pm I'm on the road and the check engine light and start/service light comes back on. This is a total disgrace and i feel like I'm being nickeled and dimed, considering i have spent $1400 within two weeks. How many times do i need to take my vehicle back before its fixed? GEEEZZZZ LOUISE!!! Men be aware when sending women here to get cars serviced.

It was a pleasure doing business with Rich Larry Nissan in LaGrange! How many of you can say that…read moreabout buying a car? Brandon is a delightful young man. He called me immediately upon receiving my internet request. Over the phone we agreed upon an acceptable price, and I picked up the car the following day. The dealership even arranged a lower finance rate than I had gotten through my credit union. There were no surprise fees; it was exactly as promised. Although I live in Atlanta, it was worth my while to drive to LaGrange to buy the car.

For the extremely long wait times to get minimal maintenance done, they could at least have a…read moreworking coffee machine or a screen that has updated the status on vehicles being worked on. They have one, but it's inoperative as well.

I bought a 2024 Nissan Altima and three different extended warranty's. I trade it in for a Toyota…read morerav 4 in January 2025. all waiting for my refund from the warranty's from Jan 2025. I hand delivered to Bently Mixon all the paperwork for a refund. He doesn't answer his phone and no answering machine. There is no General Manager this whole time. poor customer service and communication. I had to drive an hour there to personally speak with him and still no refund. next I guess is legal counsel help.

BAD BAD BAD. Salesmen and finance people over charge for used vehicles. They wrote me up a 20 f250…read morewith 50k miles and when finance was over they wanted 40k with a blood insurance payment. "Stay away from kia if Lagrange corrections F150

I recently made a visit to KIA of LaGrange to get my 2013 Optima serviced for an oil change and…read moretire rotation and left with a brand new 2025 KIA Telluride My automobile salesperson was Denatay Heard. Who happens to be new to the LaGrange family. He was very professional, patient, and friendly. Throughout my journey, Denatay informed me through some suggested decisions pertaining to my preferred make and model. I test drove different vehicles until I found the vehicle that was suitable for my comfort...physically and financially. If you are looking to purchase a new/pre-owned certified vehicle. I highly recommend you visit this dealership. Here, they'll welcome you with an inviting approach versus a pressured approach. Their goal is to make sure their customers are % satisfied. I'd like to thank Denatay Heard (salesperson), Ladd and Larry (finance), Stacey, Wes, Kathy (Service), and a very special thank you to Todd, Ms. Patty, Carlo, Willie, and Preacher. For being such wonderful people.

I purchased a car from here in 2017. The salesmen were very rude, disrespectful and unprofessional…read more The initially told me that I could only choose from 3 cars with an $800.00 down payment. So I chose a 2009 Ford Fusion. It seemed to be the better of the three, depending on one wouldn't pull up the hill. And the other one had a loud noise. They took my money and let me drive off with the car after I put full coverage insurance on the vehicle. I drove home and parked the car. The next day, I went to the store and back home. The following day, I made a 60 mile trip that left me stranded on the side of the road with large amounts of oil protruding from the car. ( Mind you, this is only 3 days after I purchased the car. Everything should be good right? ) I immediately contacted Snappy Auto Sales and they told me that I should use my towing service included with my insurance to get the car towed backed to their shop. He also stated that they would fix the problem. I again contacted them a couple of days later, and asked them if they had fixed the problem and when could I pick up the car, because I really needed a vehicle. I had just put 800.00 down 250.00 for insurance, and I had not yet paid my 1st car note. Im thinking they should surely fux the problem. Instead they told me that they would not fix the car, and if I wanted it fixed I would have to pay to have a transmission repair job done at a ridiculous amount of money. They said that it was my fault. They refused to fix the car or give me my money back. Very rude, unapologetic! I felt like I had been ripped off or scammed. I had been. There was nothing that I could do with a car that needed a transmission. So the car set there at their shop, which they probably ended up fixing themselves and ReSOLD or ripped somebody else off of an 800.00 deposit. They later wanted me to claim the lost with my insurance company so that they could pay them the complete cost for the car and the repairs!! They asked me to lie and say I gad caused the damages to help them to get paid and to relieve me of the debt. Are you kidding me?? I was out of a car and money!! I WOULD NOT RECCOMMEND THIS CAR LOT TO ANYONE! They will rip you off & SCAM you out of your money. The cars are all bad cars and No Good. Please go some where else to purchase a car

Very professional and friendly service. I was driving to La Grange from out of state to purchase a…read morevehicle and needed a pre-purchase inspection. I called Kerri late yesterday afternoon, and she was able to get me in first thing this morning. Tim, performed an extremely thorough inspection and took the time to explain his findings. To my surprise, they did not charge me for the inspection. That level of customer service is rare and greatly appreciated. I was very impressed with the professionalism and kindness of everyone I interacted with. Whenever I'm passing through town, Fryer's will be my first choice for service on my new truck. Thank you, Kerri, Tim and Friars team! Henry

Absolutely fantastic service and people! We were traveling through GA and blew out two tires on…read moreour trailer. Luckily we were only 25 min from this store. We swung by, picked up the two tires and we were back in the road all within three hours! We felt so blessed to stumble on this place when we initially mapped our GPS to the Walmart across the street first. Walmart didn't have anything we needed and so we went over to Fryer's. We could've save 15 min by skipping Walmart.