I brought my 2005 Mercedes here for an oil change based upon a friend's recommendation. They did a fine job, so a few months later when the coolant light was on and the car was in limp mode, I didn't hesitate to call Mike and Mikes to do the job. I got the car towed 30 min from homewood just to use them. I also had purchased brake pads and rotors for the car and placed them in the trunk for them to put on. They originally quoted me an outrageous price to put the brakes on. When I explained that I was providing the parts, and I would just take it elsewhere, they went down (a little). I was mainly focused on diagnosing the reason why the vehicle was in limp mode and finding the coolant leak (I had been topping off the coolant for months). They called me and said the diagnostic was a thermostat housing, and also said I purchased the wrong size front brake pads, and I will have to pay them for the parts for the correct pads. Fine. I did. They said they would return my pads that were the wrong size and place them in the trunk (they didn't give them back and they aren't in the trunk). They then told me the car was in limp mode because there is an alternator problem. We called the shop that had just repaired the alternator a year ago (it was still in the warranty timeframe) together, and decided on a plan that the other shop would come and pick up the alternator and repair it and deliver it back. I received a call after the brakes and thermostat housing was replaced saying they had no room for my car, and that I would have to drive it myself or pay for a tow to the alternator shop. This is wild after I had just paid them $1000 for a thermostat housing and brake and rotor replacement. The alternator shop was in disbelief that Mike and Mike's asked me to do this, and told me specifically not to drive it over 40mph, do not use any electronics (no radio or headlights, no a/c) and keep it slow and steady. This was a long drive at 6am from Pelham to downtown Birmingham on Highway 31 in the RAIN. Once at the alternator shop, they checked the car, and laughed, "that's an old code from when the alternator was originally repaired, your car is fine". It's been month since I've gotten my vehicle back. The coolant reservoir is completely empty and the leak wasn't repaired like I was told. I am SUPER Disappointed with the quality of work (or lack there of). They seem to try to nickel and dime me a lot, and I am not down for that. For a woman, I have a pretty good basic knowledge of vehicles. I have only driven the car 4 times since I got it back. I will be taking my dollars elsewhere. read more

Starter bolt stripped during DIY removal. Towed it to Mike and Mike's. Two hours later Mike called advising my truck was ready. Stripped bolt removed. New starter installed. Exceptional service and value! Mike and Mike's will be my first call for my next vehicle issue. read more

Took our vehicle in for an oil leak. It was not fixed. I'm now at an oil change place and they said the leak was not fixed and the oil was not cleaned up and now there is oil blown all over the engine. Will never use M&M again. read more

I took in my 2011 VW in, which was lit up like a christmas tree. It had been sitting for a while but my son had gotten his license and needed a car. I didn't have much hope as everywhere I took it told me it would be extremely costly and I should chunk it. This car had been great to me and I knew she had a lot of life left in her. Mike and Mike's was recommened to be by a coworker as he noted they specialized in diesel engines and had used them repeatedly. The cost was very resonable and the car was up and running like she did for more in no time. It's like a new car (knock wood). Great customer service, very comunicative and friendly. I highly recommend. read more

Quality service at a great price. Very pleasing experience. Highly recommend using them for your auto needs.

Always communicative, quick, and affordable. Been going here for years and haven't had to get anything fixed twice!

I called Mike at 4 pm on Mon to ask for a quote for a Evap Core (AC) replacement. He quoted me $1000 LESS than a garage down the road. We knew it was a big job, and the part would have to be ordered from the Manufacturer. We brought the car in on Tues morning and told Mike we had plans to leave for a family vacation on Thursday. He called me the next day said he put two guys on it to knock it out for our vacation. I was thrilled! Got my car back a day before our vacation and the AC feels great!! Mike is so easy to work with!! So reasonable!! WoW!! We have found our new mechanic!! read more

Steer clear of at all possible. Not a good experience. Paid $200 even though couldn't fix or diagnose problem after a few weeks. We paid though so we could get our car. Go to pick it up and even though drove the car in, was not able to drive it out. Towed to dealership. Fixed in a day for $140. The scary part was Mike and TJ were trying to get it back to their shop so they could have it in their possession again and up charge us even though we had already paid them once. Fortunately we paid dealership who fixed it and got it back before they could. Dealership just shook their heads when they heard what was happening. We felt we shouldn't have to pay Mike's towing company since our car was no longer drivable after being in their possession and that also upset them. read more

Have been using Mike for well over 10+ years. In fact thru at least three locations. I have never had any problems with him, Paul, or any of his people. The work is always spot on, reasonably priced, and efficiently carried out. I have and I will continue to recommend him to friends, family and even strangers. read more

I took my truck in for a ding to be fixed. Before even dropping off vehicle, it was somewhat hard to reach Mike. He never called me back even when he said he would. The ding in door was fixed. There is still a small spot where ding was. When I got my truck back, the child safety lock was engaged. It could not be disengaged. Mike and Mike's told me they did not do anything but it was broke completely. I took it to another shop. the wire from the lock to the door was not engaged. it took 2 minutes to engage wire and make lock work. Their customer service is piss poor, and they did not want to help or take responsibility for child lock. An employee there told me they would have Mike call me to resolve this issue. it was three weeks ago. I have told all my fellow military friends and civilians to avoid this place. read more

The guys at this shop are great!! Paul and Mike are fantastic to work with . Paul, one of his mechanics, worked on my 2002 Volvo S60 on several occasions this past year. I am very impressed with his attention to detail and their knowledge as well as their willingness to answer any of my questions. Take your car to him and his guys and you will not be disappointed in their work. I am planning on another visit to correct an issue that was not resolved and should have been by another mechanic in the area. I trust him to do a great job and you should too! read more

Always great. From when you walk in and get your information. Quick to get to work and get work done quickly and efficiently. Mike has never over sold or sold me something did not need. Kept me running KEEPS me running. read more

Came here to get my truck serviced while on a 15k mile road trip across he US. Super honest, very friendly and excellent work. If I lived in Alabaster, I'd bring my cars here for everything! Thanks for the awesome service guys! read more

i was on my way back from vacation on the beach. my car broke down on the side of the interstate. i was able to get it towed but to only one repair shop that was open on sunday. well they could not even look at it until the next morning. so i was stranded 2 1/2 hours away from home. the same repair called me and stated it was going to well over 600.00 to fix and alternator and stated i needed a new battery as well. so i began calling around in this town i did not know anything or anyone and basically received the same results. except when i contacted mike and mikes. the gave me a tremendously less quote and was able to fix it with in a couple of hours. he also was able to use my battery stating that there was nothing wrong with it. he went as far as coming back to the hotel we were stranded at and coming to pick us up! they were great! i have not had any problems with it and i recommend them to anyone with car problems! read more