I can't say enough how pleased I am to do business with Haley Transmission. They are Very fair and…read morehonest and great to do business with. They replaced my transmission with a 1 year warranty. 3 years later a plug came off, and they ordered a replacement part, installed it and didn't charge me anything! George and his brother are the owners and would highly recommend them!

From the owner: After Hours Call: 205-283-0613 & 205-283-0614read more

DONT GO HERE IF YOU WANT SPEEDY DELIVERY!!!!! i've been calling and they always say Jason is…read moreunavailable and theyll get him to call me back, which he barely calls back. my car has been sitting in the same spot for well over 5 weeks atp! i'm fed up !

Awful, just awful. The mechanic that gives other mechanics a bad name. More of a fast talking…read moresalesman. If you prefer drama and delay instead off a car repair, this is your place. You have been warned.

I took in my 2011 VW in, which was lit up like a christmas tree. It had been sitting for a while…read morebut my son had gotten his license and needed a car. I didn't have much hope as everywhere I took it told me it would be extremely costly and I should chunk it. This car had been great to me and I knew she had a lot of life left in her. Mike and Mike's was recommened to be by a coworker as he noted they specialized in diesel engines and had used them repeatedly. The cost was very resonable and the car was up and running like she did for more in no time. It's like a new car (knock wood). Great customer service, very comunicative and friendly. I highly recommend.

I brought my 2005 Mercedes here for an oil change based upon a friend's recommendation. They did a…read morefine job, so a few months later when the coolant light was on and the car was in limp mode, I didn't hesitate to call Mike and Mikes to do the job. I got the car towed 30 min from homewood just to use them. I also had purchased brake pads and rotors for the car and placed them in the trunk for them to put on. They originally quoted me an outrageous price to put the brakes on. When I explained that I was providing the parts, and I would just take it elsewhere, they went down (a little). I was mainly focused on diagnosing the reason why the vehicle was in limp mode and finding the coolant leak (I had been topping off the coolant for months). They called me and said the diagnostic was a thermostat housing, and also said I purchased the wrong size front brake pads, and I will have to pay them for the parts for the correct pads. Fine. I did. They said they would return my pads that were the wrong size and place them in the trunk (they didn't give them back and they aren't in the trunk). They then told me the car was in limp mode because there is an alternator problem. We called the shop that had just repaired the alternator a year ago (it was still in the warranty timeframe) together, and decided on a plan that the other shop would come and pick up the alternator and repair it and deliver it back. I received a call after the brakes and thermostat housing was replaced saying they had no room for my car, and that I would have to drive it myself or pay for a tow to the alternator shop. This is wild after I had just paid them $1000 for a thermostat housing and brake and rotor replacement. The alternator shop was in disbelief that Mike and Mike's asked me to do this, and told me specifically not to drive it over 40mph, do not use any electronics (no radio or headlights, no a/c) and keep it slow and steady. This was a long drive at 6am from Pelham to downtown Birmingham on Highway 31 in the RAIN. Once at the alternator shop, they checked the car, and laughed, "that's an old code from when the alternator was originally repaired, your car is fine". It's been month since I've gotten my vehicle back. The coolant reservoir is completely empty and the leak wasn't repaired like I was told. I am SUPER Disappointed with the quality of work (or lack there of). They seem to try to nickel and dime me a lot, and I am not down for that. For a woman, I have a pretty good basic knowledge of vehicles. I have only driven the car 4 times since I got it back. I will be taking my dollars elsewhere.

Once again a positive experience. I was convinced my transmission was the problem but turns out a…read moremuch less costly repair. They were very busy, as always given their good service, yet fixed my car same day. Thank you for being the conscientious business that you are!

I stopped in with a transmission problem, thirty minutes before closing time on a Friday, but…read moreRussell climbed under my SUV and diagnosed the problem and gave me the sad news that he didn't have the part to fix it. He gave me the chance to run up the the NAPA store and get the part and he would fix my transmission before he went home. Despite setbacks at NAPA, Russell walked me through getting back the Mr. Transmission and he took care of the repair without complaining or stressing about the extra time it took. I would Recommend Mr. Transmission, and Russell specifically, for any transmission issues you might have. HE is quick, r3espectful, and he will have my business from this date forward.

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.

I've been on the waiting list for brake repairs on my son's Volvo. After more than a year of…read morecalling them for an appointment, I gave up. Not impressed. I stopped by Empire Autohaus and spoke with Alan, personally. The car in question was a 1963 Volvo P-1800. I was told, by Alan, that I would be called when some of the his current work was caught up. Probably not a good idea to beg someone to work on your car. Just say, "Sorry, but we can't help you.".

Small business Excellent service and pricing for high end vehicles. Got my car in that day!!read more

We were passing through Birmingham when our radiator hose broke. Thankfully, we happened to pull…read moreoff in Pelham and spotted Jack's Garage and Radiator. Sandy and Jamie have gone way and beyond helping us. They worked diligently to get us back on the road. While we waited, they dropped us off at a restaurant for lunch and picked us up. We are so thankful we "happened" to see their business. Thank you Sandy and Jamie! You turned a disappointing day into an enjoyable day.

My parents took their 2002 Chevy Silverado in to get the parking brake fixed and have the brakes…read morechecked. They quoted front and rear pads on top of the brake shoes for the parking brake. My parents told them to go ahead and fix it, once the truck was back it sat for about a month until i drove it. I knew the front rotors were warped before they took it in for service and I was a surprised to find out that the rotors were still warped, even after they supposedly did a brake job. I checked the invoice and realized that the tech quoted a pad slap (front and rear) and didn't recommend replacing or even resurfacing the rotors. I also checked the old brake pads and found that they still had 4 to 5 mm of material left and were not in immediate need of replacement. I was expecting to look at the invoice and see a proper brake job that at least included turning the rotors. As a technician myself I'm extremely disappointed in the service we received, i expected better service and communication.

Gave second chance only because I had bought tires in the past and wanted balanced they could not…read moredo that right. They only have one good mechanic who is always busy. They also ruined my mother's truck by putting a wrong wheel bearing on I've paid them thousands of dollars and they don't stand by there work. I would not go here if you want your vehicle safe for your family. I really hope you see this edit. I do not have bent rims I had some dirt on a 4x4 no worse than a regular everyday driver like the Jeep that was being worked on at the same time as mine. I just told you the issues you where having, no need to call and be extremely disrespectful, I had lugs falling off by the time I got half way home and couldn't have been more respectful about the situation, so I do not understand. I'm de rimming these tires now to see how bad they are like you mechanic claims and to see how bad my rims are bent by your claims That are very suspect I don't even have curb rash. Goodyear would probably like you to have integrity with your work using there label and all. I see that you started responding to bad reviews from two years ago weird but I digress, as you can see very minimal dirt on my rock driveway. I find it very odd to blame some dirt for the poor work that was done to my vehicle. also I drive a very long long way for your "work" sure there's some dirt along the hour trip (4x4 BTW) but whatever for some reason nobody I know can see my review.... odd but whatever. also put wrong oil in my crv said nothing about it because it was cheap and it got me home so I could fix Goodyear's mistake..... AGAIN P.S turned away 3 paying customers because they are not able to do ball joints or Tie rods because only one gentleman can do it I feel bad for him. cannot post my pic here check google review of mine and you will see the small amount of dirt that will void your warranty. I believe they are taking down reviews.

I bought a tire with warranty in 2021 for the life of the tire with this store. My tire blew out…read moreand the older man working there (who claimed to be the manager....he wasn't) told me he wouldn't honor the warranty without the paper receipt. I told him he should be able to look it up in his system that I bought it there. He said he could (and did) and verified the information but they had gotten a new system and they lost some information and the serial number would've been on the paper receipt and they wouldn't honor it without that. He then lectured me about not having the receipt but told me to bring the car in and he would work with me. When I did, he just repeated what he said over the phone. A second employee came out and said "it's common fuckin' sense lady to keep the receipt." I asked the "manager" if he was going to let his employees cuss at me and he said "he didn't cuss at you." I told him it wasn't my fault they got a new system and they can no longer see the information they needed for them that they can typically see. He said it wasn't his fault I lost the receipt. A woman who said SHE WAS ACTUALLY THE MANAGER came out of the store and told me to get off the property. She did this in my face UNMASKED (I was masked). Then said I wasn't allowed back there. I said "you don't even know what is going on. Your employees are cussing at me." She said "no they aren't." I said "You haven't even been out here with us. How do you know?" She said told me to get off the property or she would call the police. Total scam. Goodyear will not honor anything this store tells you they will. The customer service number they give to call...Goodyear. Goodyear flat out told me they tell customers that so they don't have to deal with it. CONARTISTS.

Don't buy a car from these people. It's a crapshoot on quality of vehicles they have. They sold me…read morea car that had major issues and won't even respond to emails. My mechanic said he sees a lot of that from people that have bought cars here and Susan Schein. Too bad yelp doesn't allow negative stars.

Last year I purchased a SUV for myself and I was so impressed by the selection of vehicles and the…read moreknowledge of the sales staff, that I just purchased a car for my daughter's 16th birthday. I will highly recommend SOUTHTOWN MOTORS of Pelham to all my friends and family. Outstanding service!!!