I took in my 2011 VW in, which was lit up like a christmas tree. It had been sitting for a while…read morebut my son had gotten his license and needed a car. I didn't have much hope as everywhere I took it told me it would be extremely costly and I should chunk it. This car had been great to me and I knew she had a lot of life left in her. Mike and Mike's was recommened to be by a coworker as he noted they specialized in diesel engines and had used them repeatedly. The cost was very resonable and the car was up and running like she did for more in no time. It's like a new car (knock wood). Great customer service, very comunicative and friendly. I highly recommend.

I brought my 2005 Mercedes here for an oil change based upon a friend's recommendation. They did a…read morefine job, so a few months later when the coolant light was on and the car was in limp mode, I didn't hesitate to call Mike and Mikes to do the job. I got the car towed 30 min from homewood just to use them. I also had purchased brake pads and rotors for the car and placed them in the trunk for them to put on. They originally quoted me an outrageous price to put the brakes on. When I explained that I was providing the parts, and I would just take it elsewhere, they went down (a little). I was mainly focused on diagnosing the reason why the vehicle was in limp mode and finding the coolant leak (I had been topping off the coolant for months). They called me and said the diagnostic was a thermostat housing, and also said I purchased the wrong size front brake pads, and I will have to pay them for the parts for the correct pads. Fine. I did. They said they would return my pads that were the wrong size and place them in the trunk (they didn't give them back and they aren't in the trunk). They then told me the car was in limp mode because there is an alternator problem. We called the shop that had just repaired the alternator a year ago (it was still in the warranty timeframe) together, and decided on a plan that the other shop would come and pick up the alternator and repair it and deliver it back. I received a call after the brakes and thermostat housing was replaced saying they had no room for my car, and that I would have to drive it myself or pay for a tow to the alternator shop. This is wild after I had just paid them $1000 for a thermostat housing and brake and rotor replacement. The alternator shop was in disbelief that Mike and Mike's asked me to do this, and told me specifically not to drive it over 40mph, do not use any electronics (no radio or headlights, no a/c) and keep it slow and steady. This was a long drive at 6am from Pelham to downtown Birmingham on Highway 31 in the RAIN. Once at the alternator shop, they checked the car, and laughed, "that's an old code from when the alternator was originally repaired, your car is fine". It's been month since I've gotten my vehicle back. The coolant reservoir is completely empty and the leak wasn't repaired like I was told. I am SUPER Disappointed with the quality of work (or lack there of). They seem to try to nickel and dime me a lot, and I am not down for that. For a woman, I have a pretty good basic knowledge of vehicles. I have only driven the car 4 times since I got it back. I will be taking my dollars elsewhere.

Took my vehicle in for an oil change. They left the oil cap off and had my vehicle leaking oil…read more Only found out because I had to take it to another shop. This is the second time this has happened to me. But it will be the last time. Beware!!

We were on our way back to Nashville when our tire started losing air. We first went to Firestone…read moreand they said they could not even look at it until the next day. We drove over to Express Oil and Change and they were able to look at the tire right away and diagnose that we had a problem. They were able to patch our tire and get us back on our way home within 30 minutes. I can't say enough wonderful things about their customer service! I highly recommend them! Greg was the technician that removed the screw from the tire and I think the managers name was Rodney or Ronnie? At any rate thank you so much for getting us home safely! Appreciate your professionalism and excellent customer service!

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.

I've been on the waiting list for brake repairs on my son's Volvo. After more than a year of…read morecalling them for an appointment, I gave up. Not impressed. I stopped by Empire Autohaus and spoke with Alan, personally. The car in question was a 1963 Volvo P-1800. I was told, by Alan, that I would be called when some of the his current work was caught up. Probably not a good idea to beg someone to work on your car. Just say, "Sorry, but we can't help you.".

Small business Excellent service and pricing for high end vehicles. Got my car in that day!!read more

I started going here twenty-ish years ago after using them as a second opinion for a repair job…read morethat was originally quoted at over $300, but which they fixed for under $50 using new parts. They will tell you the truth, not try to low ball you and do great reliable work that they back up!

Such a neat and interesting place. Very eclectic. Great sandwiches. The outside dining are is great…read moretoo.

Alright needed new tires. Searched several places online. Found tires here that had a sale which…read moreincluded free installation. Issue was that the deal ended before I got back to Alabama. I worked with the ladies in the office several days. They ordered the tires for me and let me prepay for them so I could get the promotion. Great appointment set for 12.4.21 @ 10am. I arrive at 9:39am. I go in give my info and keys and proceed to walk the parking lot to get my workout out the way. An older guy came in after me. They got him right in without an appointment. Okay. Maybe the guys that do what I needed are working on the others cars in the bay. Lady arrives 20 minutes later and goes inside. It's now 10:30. They go and pull her in and I'm thinking wtf. I go ask when will I be started and He asks which car like he didn't just check me in. He goes and tell the guy to go ahead and pull me in and they take the other car out and pull me in. Im trying to be understanding and not let all these previous reviews scare me but wtf are y'all doing? Now I'm watching the guy search my car like the cops looking for my wheel lock instead of just asking me where it is. Im slightly worried at this point. The job was completed and I prepaid for my service so I was given my receipt and all set togo. Sabrina was nice and friendly and I appreciated her and her rapport. The tires seems fine for now so I just need to go get them washed up to get all the markers off them.

Took my car in for a coolant leak. i was told it would be ready the next day. Two days later they…read morehadn't touched the car. They will tell you everything you want to hear, but in reality they do nothing but lie.

Two most important attributes of a car repair shop are proficiency and trust . You get both at Mac…read more& Sons in Cahaba Heights. We have 4 cars...2005 and older. Mac has them running like champs. Plus he is a pleasure to work with. Top notch and very reasonable rates. A malfunctioning car can be stressful but Mac removes the stress.

Service bad. I called and they obviously didn't want my business based on the sound of my mouth…read more They would not even return my call

I needed new tires quickly, and they were able to fit me in quickly. They were able to get to me…read more in about 90 minutes. Overall fairly good service, but they have Fox News blasting in the waiting room. It would have been okay on silent, or if anything else was on.

Mavis in Pelham last week checked out My right rear tire on…read moremy Benz. It actually had a slow leak. They said there was no leak and they tested the tire. Took to another tire shop here in Helena Alabama and they found the leak. When I called Mavis back today and asked if I could get in to get it rechecked there was a long wait. However, I spoke to a girl at the desk when I first took it to Mavis. When I asked the guy if the girl was there at the front desk he said no females worked there. Odd because I spoke directly to a young lady. This place is a joke. Also one of the employees when I first went came in and was using unprofessional language.

Tuffy Tire is my go to for all auto service. They have the fairest oil change price and always…read moreknowledgeable. If you are looking for a new mechanic look no further than Tuffy in Pelham.

My daughter had to pull off at a random exit on a long trip because the tire started shuddering…read more IYKYK. She got new tires 3 years ago and doesn't drive very much - less than 7000 in 3 years. And has always had a problem with one going flat constantly had to keep pumping it up. . But when checking out this new problem of shuddering the place she went said the tires were old. Older than the originals that the car had when bought. This company put old used tires on her car. Almost causing a major issue if she didn't realize there was an issue on the road. Would not recommend.

This is a local tire shop here in Helena. The owner Rayme is quite knowledgeable and has been doing…read morethis for several decades. I noticed I had a tire that had a slow leak. I called and made an appointment for the next morning, but drop my car off the night before because there is a key box. Apparently, my two front tires were pretty bad and there was no repairing them. I ended up ordering four new tires with free rotation and if I get a flat, I can bring it there for him to fix for the life of the tires. I feel like I got a good deal. It was pretty comparable to other places. I highly suggest making an appointment because he is a one-man show.

I had a horrible experience with this business. He ordered the wrong tires for my car and…read moreinstalled them. When I went to pick it up it was several hundred dollars more than he had quoted. I tried to work with him and asked if he could still order the correct tires. He told me the ones on the car could not be returned and they were an odd size he could not resale. I offered multiple times to pay the original quoted amount and he refused. He got very angry and said multiple times he would just write it off. I was very uncomfortable the way he was acting. I did offer as I left to still pay the quoted amount and he said it would do no good. The next morning he started texting my Husband that he could suddenly get the correct tires to swap. My Husband was not happy the way he had acted with me and I refused to take my car back to him or do business with him. We offered to have the tires replaced somewhere else and return his tires, but he continued to be difficult and not want to agree with that. He even filed a police report, in which we had done nothing wrong. Eventually he ended up taking a reduced price for the tires, but we still ended up paying $170 more than originally quoted for the tires we ordered. I just did not feel comfortable taking my car back and wanted him to quit texting and leave us alone. His prices may be cheaper, but I would not recommend doing business with him after the way he acted with me and if his ring camera works like he told me then it's all recorded.