I brought my 2012 Ford Transit Connect to Lee Rodgers Tire & Battery Company because it was…read moreoverheating. I paid $839.00 for a radiator replacement and picked up my vehicle believing the issue had been resolved. Unfortunately, the vehicle continued overheating shortly after the repair and later became inoperable, requiring it to be returned to the shop. My vehicle remained there for an extended period. During that time, I called regularly for updates and was repeatedly told that no one had looked at it. As a small business owner who depends on my work van, being without my vehicle caused transportation expenses, lost work opportunities, and financial hardship. I was also concerned that my repair invoice stated my vehicle had "numerous oil leaks," but another inspection I obtained around the same time did not document any oil leaks. When I asked for supporting documentation, I did not receive photographs or diagnostic evidence explaining that notation. After my vehicle was returned, I continued investigating the overheating issue and discovered additional concerns with the cooling system. I attempted to resolve the matter directly with the company and spoke with a representative who expressed interest in resolving it, but we were ultimately unable to reach an agreement. Every repair experience is different, but based on my experience, I was disappointed with the repair outcome, the length of time my vehicle remained at the shop, and the lack of communication. I hope the company reviews its repair and customer service practices so future customers have a better experience.

Always great service very fair pricing ! Would recommend to anyone that needs tires or repairsread more

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.

Wow. A garage that understands customer experience. Who would have thought?…read more I brought my 10-year-old Honda in before a long road trip. I needed to make sure everything was up to snuff. They gave me clear, no-nonsense recommendations in report form, complete with estimates. Then they performed the work on time with no gotchas at the end. Honest, conscientious, and no sketchiness- which, in that business, makes them the shining exception. A week later, as part of my road trip prep, I had my windshield replaced. The technician, upon opening the hood, said, "Wow. You take really good care of your car. I've never seen an engine this clean on a car this old." My car runs like a top now. Did the road trip without a hitch. Totally worth it.

Amazing place. The mechanics were not able to help me and were serious about letting me know my…read moreoptions. I would go back in a heartbeat.

I may never take my car to get new tires ever again. AutoTread and Carl were recommended to me by a…read morefriend recently. And since our lives are sheer chaos, the thought of not having to go and wait or even drive to a tire place REALLY appealed to me. And honestly, it wasn't that much more expensive than going to one of those places. Don't get me wrong, I love my mechanic. But he is REALLY far away and all we needed was new tires. So when I heard Carl would pick up tires, come to my house and the most I had to do was hand over my credit card... sign me up!! I called him and he said he had a little later appointment, but he could make it work. We had a miscommunication about whether I had the tires or not and he came. But as soon as we cleared it up, he got the tires and was back in no time. The process was seamless, Carl was so nice and again, I will not do this any other way.

Highly recommend. Mobile service and onsite at their shop if needed. Carl was great and price was…read moregood.

The most swift, helpful, and courteous people and shop. I would recommend everyone to come here, I…read morecouldn't have asked for better help if I tried. Thank you guys so much!

Horrible service! The lady at the desk is rude. I used this place all the time before the current…read moreowners took over

The worst afternoon turned to not be so bad. I walked out of work to a flat, had ran over a nail. I…read morepumped it up enough so I could drive. Got to Mavis and they were able to plug it. They got me in and out. Major thanks to STEVEN!

The company has a call center which quotes different prices to get you in the store and the actual…read moreemployees on site have no ideas of the deceit used to get you scheduled and there is a conflict in pricing. Corporate is rude and uncooperative. The staff in Pinson was friendly but I wouldn't recommend using this company based on how they do business and treat customers.

I've been coming here for years. First because it is so close to work. I can literally drop my car…read moreoff and walk to work. What keeps me coming back? Friendly, professional, honest, reasonably priced, quality work and products, on time, accommodating and yes, convenient.

I originally purchased my tires from here. I have had trouble with one of the tires so when I got…read morein town I set the appointment. I was greeted by Gino with great hospitality! He made sure everything I needed for my tires was completed in a timely manner. I ended up getting the road hazard (highly recommended btw!). I truly appreciated the superb customer service! And thanks for getting me back on the road safely!

What a dedicated, diligent, and efficient staff. Super helpful and friendly. They stayed open all…read moreafternoon on the day of the snow and ice when everyone else was closed, which ensure I was able to get the replacement tires I needed for a separating tread. They even worked outside in the snow to install the wheels. Tires come with installation and balancing. Calling ahead for sizing and availability would be a good idea; however, after walking through their warehouse to pick out my preferred set, I'd say that they are well-stocked. You might even find a match for your current set if you're only replacing two and you have a common size wheel. The walkthrough revealed that they keep things more organized and tidy than most mom-and-pop shops. Only negatives here are that they only offer a 7 days warranty (competitors in this space typically offer 30) and that you don't know the history of the tire (but that's the deal when you're buying wholesale or pull-off tires). Overall, quick service (in and out in less than 20 minutes), and a great value: was able to get great-looking, low-mileage, name-brand tires (Toyo 225/55R18 with probably 70% tread remaining) for only $80. Two tires, balanced and installed, for less than the price of a single generic brand tire before tax at retail, and even less than the $100 you'd pay at a competitor.

Got DAMNNN this place was good! New favorite tire place in Magic City. Great service, gracias por…read moretodo!

Stopped by for "Ladies Day" at the oil change shop. Which is simultaneously archaically offensive…read moreand a welcomed $5 off. I had to wait in line about 45 minutes, but never had to get out of my car. This location is so close to downtown, I'm sure it's much quicker not near rush hours. I could tell they were working as quick as they could, which was nice. And as far as I know everything looked good under the hood. I had to laugh that I overheard the mechanic recommend to the car next to me "yeah... you probably need, like, a new car..." Like, damn, that's some real advice.

I went to the location downtown Birmingham. They checked my wife's tire and said it needed to be…read morereplaced. The issue could not be plugged. It was on the side of the tire. They called and said, I would have to wait until Monday because they had to order the tire. They also said, one of their other locations had the tire. They gave me all the information on the model, filled up the tire with air. Did not charge me. I went to the other location; tire was installed in 90 minutes. Problem solved. I highly recommend this vendor. Hope that helps some of you.