Very knowledgable and friendly service. Honest and will explain to you in detail the problem and…read morethe solution. Keeps you informed of the status at all times. I recommend them highly.

Always professional. Always efficient…read more From the initial engagement with Michael through the return of the car, these guys are always professionals.

I was referred to Jim Collins by Kelly at Technique. They open at 7:30 Monday - Friday and closed…read moreSaturday and Sunday. Jim greeted me promptly, took my info and asked for my keys. An hour later I checked out, paid $27.50 for my tire repair/ patch and was on my way. So happy I stopped in here to visit this reputable shop with fair pricing. For sure, I will be back the next time I need brakes or tires.

It never feels good to complain about a small family business, especially one with nice people…read more Cahaba Tire checks those boxes of kindness and being a local business. While Cahaba tire may be a great spot for tires (cannot comment on that), it struggles for more complicated diagnostics. In this case, brought in the car with a set of lights blinking on the dashboard and reduced braking capacity. A simple google search or a question to AI would have immediately pinpointed even a novice to the fact that this was an issue with the brake booster, simply based on the codes. Yet, the crew here immediately jumped to diagnosis of a faulty battery with great confidence. After inquiring if it could be the brake booster (as I already searched the codes myself), they assured that it's not. Well, "mechanics know best", so I thought. Who am I to argue with them. Thus, paid for the battery, got it replaced and sure enough, all the lights came back on after half an hour of driving. Bringing the car back to them, they acknowledged the misdiagnosis, yet said they cannot fix the issue with the brake booster and it needs to be taken to a specialized shop. However, they did not offer to comp any part of the initial repair cost to replace a battery that wasn't the problem at hand, which would have been a reasonable thing to do from a customer service standpoint. In other words, owning up to their own mistakes and that they wasted a whole day for the customer. Sadly, that did not happen. While everyone was very kind and appeared genuine, the result as a customer is a wasted day without result at a mechanic shop due to overconfidence of the team here and a cost of a battery that potentially did not need to be incurred that day (which there is no way to know for certain now).

Best towing experience I've ever had! I called and within 10 mins the driver, Judah was there and…read moreloading up my car! He was so beyond kind, helpful and knowledgeable. He made the ride home so fun and I felt like I've known him forever. Highly recommend!

Needed a tow off the interstate and called Chelsea Wrecker and spoke with Cindy. Cindy was very…read moreprofessional and dispatched a truck and had me off the interstate in no time. I would recommend them everytime. Thanks Cindy!

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.

I have an Mazda, and this is the no brainer place to take your Mazda, since they have a close…read morerelationship with nearby Med Center Mazda. My car was returned to factory, but a few months down the road I noticed I had an issue with the repair, a leak on a seam (They diagnosed that). They took the car back in without costing me a penny, fixed the issue, detailed it inside and out, and returned it to me again looking as good as when I bought her. Great craftsmanship, EXCELLENT customer service!

My Mazda got hit by an object off the back of a pickup truck and caused some serious damage. We…read morecame here because we wanted to make sure Our Mazda was taken care of. Jason and Micheal worked with us so we could get what we wanted done without costing an arm and a leg. Great quality work and customer service, definitely recommend to anyone!

While traveling for time-dependent reasons an odd-sized tire on my camper blew out. Adair found me…read morea new set of tires, and had me on my way within 15 minutes of receiving them from the warehouse. What could have been an overnight stay was managed in a couple hours. I'm grateful for the effort they went to - for what really wasn't a lot of money for them. I'd give them more stars if I could.

When I arrived to have two tires put on that I ordered the previous day, I decided to mark the two…read moretires I wanted disposed of and have the two on front moved to back and new on front. A man sitting out front asked what I was doing so I told him. Well, come to find out he was the owner and was very rude telling me if that's what I thought about his business he did not want my business. I explained I am a widow and don't know him and I wanted to make sure what I wanted was carried out. Again, he was quite rude. I explained when he is a single woman then he can judge me. **** I would NOT recommend Adair Tire. I will say prior to meeting this arrogant owner, I was pleased with getting my oil changed here ****

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

I stopped by this business as I passed it on a morning drive and decided to ask them if they could…read morehelp me with my mid 1980's Camaro sound system. They made it a point to understand what type of speaker upgrade I was looking for and they performed a sound check to identify what was required. I was concerned about taking the dash apart (factory speakers) because of the age of the vehicle. Once they recommended replacement speakers, I let them know that I could schedule an appointment for later to come in for the installation, but they were able to get the speakers and install them while I waited. They were very knowledgeable about the replacement process and the speakers sound great. This was something that I had wanted to do for a very long time and this shop made it happen quickly. I am very happy with the results and I will to use them for other services in the future.

The service was good. I still have some things to follow up on. It's just the owner is a bit…read morecondescending in his tone and makes you feel like you don't know what you're talking about. Someone close to me recommended this place and the quality of service is great.