Quality service. I stopped by while on a trip to the Birmingham area and would stop by this…read morelocation again if I needed an oil change again.

The guys were so attentive, polite, and fast! They offered me ice cold water when I pulled up,…read moreexplained the oil change options, and completed the service in less than 10 minutes while I waited in my car. I'll definitely be back!

Gael and the rest of the team did a great job with my oil change today. While there are two…read morelocations, this one is my favorite.

We pulled off the interstate due to our undercarriage coming loose. After some moments of panic on…read moreour end, Mickey and the team fixed us up and put us safely on our way. They were helpful and kind during stressful car issues. Very grateful to this car center for their help.

I can't believe how low the rating is! Either some of you are lying or you're just Karens. This…read moreplace is the best ever! I only take my cars here! Have been since 2019. The team is awesome and they always take care of me. I had some issues with my belt last year and they trouble-shooted and got me some good deals on the parts and were so helpful and now it runs great. Yesterday I went in to get my other car inspected and it had some expensive issues. They worked with me while I figured out payment options and were so patient and helpful. Joel, Tim, and Austin are usually the people I talk to and they are amazing! I trust them and the other mechanics in this location more than anyone else. This is the only crew I allow to touch my cars! If you need ANYTHING done, take your car here! BEST PLACE EVER!!

At this point this place needs to either be shut down, or corporate needs to do a walk through for…read moreproper business techniques and timelines. I am so upset because I literally took off work because online I scheduled for my A/C to be looked at for 12pm today. my appointment was scheduled and confirmed. I even got a text reminder to remember my appointment for today. however something told me to call just to confirm as well. When I called the Gardendale location, I was Immediately told "We don't do A/C services here at this location at all. I asked how that was possible considering it let me schedule online for this specific thing specifically for this location. They then said "Well yea they do that for all the locations but this location is the only one that does not do it." I told them that they could have at least called to let me know as I am sure they get some type of notification that an appointment was scheduled in their system. He then asked me when my appointment was and I told him the time. He confirmed my name which shows it was in their system. However he said he JUST opened it today, and it does not "Clarify" on their end exactly what the appointment was for. Which I do not believe, considering how detailed and organized the website itself is as it relates to picking a reason/issue you are having with your car. I then told him thanks, and I will just find somewhere else to go. He then stated, "Well no I can.... well wait, our A/C machine checker is down too so I wont be able to do it." It took him not even 2 seconds to say their A/C machine was down as well, which either tells me that he knew this from the beginning and could have stated that from the beginning, or he was just simply lying to soften the blow so that one could assume "Well he tried." I then asked DJ (That was the guys name) could he at least assist me with contacting another location close by that does do it, since this was not my fault and from a customer experience this was not a great one. DJ then said "Well I could, but they are gonna tell me yes all day and when you call they are gonna tell you something different." Which for one, does not shine a good light on you all's business at all, and it shows that YOUR employees are not honest ones. So just know that you all's business have an employee that is saying that about other employees and it makes you all look bad when it comes to company values. I told DJ I was willing to take my chances and if he could please at least help with that. (This is the kicker) he told me I am just going to have to call them myself. Because he does not have the time to do all of that. While DJ did not have an attitude and he was not per say rude. He also had a lack of empathy or care for my situation. This just seems to be an everyday norm for him. He did not feel as though my situation was important enough to fix considering I again scheduled like I should have, and there was a lack of communication on top of it not being my fault at all. He could have easily had someone else in that building to help him make that happen. As I am certain he was not the ONLY one working in that building that day. A phone call like that would not have taken long. I am just disappointed with this experience and if I could give this place zero stars I would. I will NEVER recommend anyone go to this location. This place needs restructuring, and maybe even some training on how to deal with customers.

I have my oil changed today at express oil, change and tire engineer, and as I was sitting in the…read morebay, I noticed how hot it was and I asked the gentleman to y'all fans in here and he replied no ma'am just yes we just have one and then we have a little small personal fan It's probably 100° in this space. This is awful these guys work under some of the rough conditions they change all they do our tires and they get treated like crap with no fans so dear tire engineer, will you please get off your butt and get these young man some fans out here Cause they will deserve a fan in here not one but three fans in this day to get the heat out of it shame on you tire engineer I give the guys a five star, but I give to engine engineer and oil change a two stall for not taking better care of their employees

While the service at this place is satisfactory, the promotion of a "10 minute oil change" is…read moredeceptive. It may only take 10 minutes to drain and refill the oil, once you get your turn in line (which is usually backed up), but you can expect to be there at least 30 minutes on any given day and possibly longer on the weekends when demand is higher. I would suggest they just take the "10 Minute Oil Change" sign down. It's irritating when you feel like you have been lied to by poorly thought out advertisement.

I called Firestone to buy 2 tires because I had a blowout on the interstate. I got a price quote…read morefor the tires immediately and when I arrived Spencer double checked and found a better deal for me . The staff was very professional and mindful of the current health crisis I highly recommend this location to anyone who is in the area or needs automotive service thumbs up guys good job

My mom went in there for an oil change and in result her car is now leaking oil. We went back so…read morethey can fix it but SOLOMON who was at the front desk had an attitude and was overall disrespectful and very dismissive. Solomon finally told us that they will take another look at it and a guy named John was supposed to call back and as we walk outside out of frustration he decided to holler the word NIGG**. This is not the place to take your car especially if you are black. It's been 5 days and my mom's car is still sitting in the same spot. Awful place and horrible service. In the pictures it's oil leaking from my mom's car onto the sidewalk. Update: we got in contact with corporate, Solomon never took down my mom's email, but when the corporate office told my mom that the email Solomon put down for my mom is GOOBAMA@yahoo.com PLEASE DO NOT COME HERE!!!

Prompt and professional and I will use them again. He provided excellent service his work was…read moreexcellent and he looked my vehicle over to make sure that there were no more issues. I will use him again.

amazing professional and in your driveway. what more could you ask for! Steven is extreemly…read morequalified.

We broke down with a 34 foot motorhome and did not know anyone in the area. This shop was…read morerecommended by a parts supplier. They were right! They interrupted their hugely busy day and got us figured out. Great family owned business with employees that really care.

From the owner: We offer extensive professional services for major and minor truck issues. J & S Fleet Service &…read moreRepair LLC is a certified NAPA Truck Service Center, so we only offer the best parts and services for your fleet. Our clean, well-equipped shop is located in Birmingham, AL, and our excellent, well-trained team makes it their priority to get your fleet vehicle back on the road quickly. Our commitment to quality service has earned us consistent high marks in customer satisfaction. J&S Fleet Service & Repair is dedicated to keeping you safe on the road. Our experienced service department will keep your vehicle running in top condition. We use the latest automotive diagnostic technology to provide you with high quality service and a prompt turnaround, all while give you that peace of mind you deserve. You won't find a better level of service anywhere in the metro area! Our recommended preventive maintenance services include. Oil change Lube and filterBrake Transmission Fluid Replacement Clean Fuel Injector Air Filter Inspection And Replacement Transmission Inspection Radiator Inspection And Service Fan Inspection And Replacement Belt Inspection And Replacement DOT Vehicle Inspection Tune-Up Air Conditioning Battery Inspection Factory Scheduled Maintenance Brake Services Engine Repair Transmission Service Electrical Steering Services Suspension Services Heating & Cooling Se...