I recently ordered wheels online from Discount Tire, and the entire process was smooth from start…read moreto finish. The website was easy to navigate, and I had no trouble finding exactly what I needed for my car. Shipping was quick. I also appreciated the clear communication and updates throughout the process, which made everything feel seamless. Upon arrival, I loved feeling "VIP" as I pulled into the parking space with my name. Jax came out as soon as I pulled in to welcome me! The space was clean & felt inviting. Service was fast & I was happy with the price of the wheels I selected. Overall, this was a hassle-free experience, and I'd definitely order from them again for future tire or wheel needs.

Very happy with our tires that we have purchased from here. Recently ordered two back tires. They…read morecalled when they were in and I went and waited in the lobby while they were put on. Service is great. Will be back here again.

I have been here a few times for replacing a tire sensor battery, oil change, and tire rotation…read more The technicians have been thorough and kind and helped me to understand my options as I learn how to maintain my older vehicle as a single person. I recently went there after visiting two other places about the vehicle's shaking and I should have just come here first, after resolving a badly out of whack tire rotation situation I was good to go. Thanks.

five hour break brake job. never again. for half that time they never touched the car.read more

It never feels good to complain about a small family business, especially one with nice people…read more Cahaba Tire checks those boxes of kindness and being a local business. While Cahaba tire may be a great spot for tires (cannot comment on that), it struggles for more complicated diagnostics. In this case, brought in the car with a set of lights blinking on the dashboard and reduced braking capacity. A simple google search or a question to AI would have immediately pinpointed even a novice to the fact that this was an issue with the brake booster, simply based on the codes. Yet, the crew here immediately jumped to diagnosis of a faulty battery with great confidence. After inquiring if it could be the brake booster (as I already searched the codes myself), they assured that it's not. Well, "mechanics know best", so I thought. Who am I to argue with them. Thus, paid for the battery, got it replaced and sure enough, all the lights came back on after half an hour of driving. Bringing the car back to them, they acknowledged the misdiagnosis, yet said they cannot fix the issue with the brake booster and it needs to be taken to a specialized shop. However, they did not offer to comp any part of the initial repair cost to replace a battery that wasn't the problem at hand, which would have been a reasonable thing to do from a customer service standpoint. In other words, owning up to their own mistakes and that they wasted a whole day for the customer. Sadly, that did not happen. While everyone was very kind and appeared genuine, the result as a customer is a wasted day without result at a mechanic shop due to overconfidence of the team here and a cost of a battery that potentially did not need to be incurred that day (which there is no way to know for certain now).

I went to have the tires I purchased earlier in the year rotated and get an oil change. Being…read morethere already, I asked if they could replace the O2 sensor under the car that I had previously purchased. I was charged $145.00 to unscrew and replace a simple part. It is a basic task requiring no longer than five minutes. I paid the extreme amount anyway and left. A mile from the shop, the hubcap flew off and passed the car. After retrieving it from the ditch, it was plain to see that someone had busted it. Additionally, the rear hubcap is also broken. After being sufficiently fleeced by the labor cost, an additional cost of thirty-five dollars was necessary to replace the hubcaps they destroyed. I will never patronize them again, and I cannot recommend their services.

I needed new tires quickly, and they were able to fit me in quickly. They were able to get to me…read more in about 90 minutes. Overall fairly good service, but they have Fox News blasting in the waiting room. It would have been okay on silent, or if anything else was on.

Mavis in Pelham last week checked out My right rear tire on…read moremy Benz. It actually had a slow leak. They said there was no leak and they tested the tire. Took to another tire shop here in Helena Alabama and they found the leak. When I called Mavis back today and asked if I could get in to get it rechecked there was a long wait. However, I spoke to a girl at the desk when I first took it to Mavis. When I asked the guy if the girl was there at the front desk he said no females worked there. Odd because I spoke directly to a young lady. This place is a joke. Also one of the employees when I first went came in and was using unprofessional language.

I decided to go here because of how close in distance it was to where I was. I had called prior to…read morearriving and the person I spoke with over the phone; his name was George/Jeorge was very kind, offered me a discount, and let me know I could get in pretty quickly for what I was experiencing. They got me in pretty quick, although it was a line of people, all I had to do was get my tire fixed and they did just that within 30 minutes! Instead of overcharging and not telling me the different options I had, George made sure to tell me I could either get a new tire or they could just patch it up, which would not only be quicker, but would also be cheaper. I didn't even know it was an option as most dealers would try to take the more expensive way out. Of course I took the recommendation on the cheaper route and my tire is just as brand new, I will certainly be coming back, the service was great!

We left so satisfied! The guys change tire so quickly and professionally. And the price is so good!…read moreDefinitely recommend! Guys know that they are doing!

Came back here for an oil change. Great customer service! They checked all my lights, cleaned my…read morewindshield, filled up my wiper fluid, and changed my oil. They also recommended some things to be done. When it came time to pay, I got a discount because it was Tuesday and ladies get a discount on Tuesdays! Woot!!

They have come to my rescue twice now! Once when a "local" place put my filter on backwards! I will…read moreonly use this Express from now on!

He's been in business for a very long time and always has given me great service just when I think…read moreI'm going to have to replace my car he lets me know whatever it is can be fixed and is worth keeping my car and he's right! I always know when I go there. I can trust there wisdom on what they know about cars.

My family and I (6 of us) have been going here for 10 years for a reason. They are reliable, blunt,…read moreand handle things the old fashioned way. I know my car will be serviced well and for a reasonable price. Book in advance, they're busy for a reason. Quality, affordable service. They have no time for nonsense, which is why sensitive customers complain about the lack of sugar coating. But honestly, I'd rather someone cut it to me straight than lie to me.

Took my vehicle in for an oil change. They left the oil cap off and had my vehicle leaking oil…read more Only found out because I had to take it to another shop. This is the second time this has happened to me. But it will be the last time. Beware!!

We were on our way back to Nashville when our tire started losing air. We first went to Firestone…read moreand they said they could not even look at it until the next day. We drove over to Express Oil and Change and they were able to look at the tire right away and diagnose that we had a problem. They were able to patch our tire and get us back on our way home within 30 minutes. I can't say enough wonderful things about their customer service! I highly recommend them! Greg was the technician that removed the screw from the tire and I think the managers name was Rodney or Ronnie? At any rate thank you so much for getting us home safely! Appreciate your professionalism and excellent customer service!