It never feels good to complain about a small family business, especially one with nice people…read more Cahaba Tire checks those boxes of kindness and being a local business. While Cahaba tire may be a great spot for tires (cannot comment on that), it struggles for more complicated diagnostics. In this case, brought in the car with a set of lights blinking on the dashboard and reduced braking capacity. A simple google search or a question to AI would have immediately pinpointed even a novice to the fact that this was an issue with the brake booster, simply based on the codes. Yet, the crew here immediately jumped to diagnosis of a faulty battery with great confidence. After inquiring if it could be the brake booster (as I already searched the codes myself), they assured that it's not. Well, "mechanics know best", so I thought. Who am I to argue with them. Thus, paid for the battery, got it replaced and sure enough, all the lights came back on after half an hour of driving. Bringing the car back to them, they acknowledged the misdiagnosis, yet said they cannot fix the issue with the brake booster and it needs to be taken to a specialized shop. However, they did not offer to comp any part of the initial repair cost to replace a battery that wasn't the problem at hand, which would have been a reasonable thing to do from a customer service standpoint. In other words, owning up to their own mistakes and that they wasted a whole day for the customer. Sadly, that did not happen. While everyone was very kind and appeared genuine, the result as a customer is a wasted day without result at a mechanic shop due to overconfidence of the team here and a cost of a battery that potentially did not need to be incurred that day (which there is no way to know for certain now).

I went to have the tires I purchased earlier in the year rotated and get an oil change. Being…read morethere already, I asked if they could replace the O2 sensor under the car that I had previously purchased. I was charged $145.00 to unscrew and replace a simple part. It is a basic task requiring no longer than five minutes. I paid the extreme amount anyway and left. A mile from the shop, the hubcap flew off and passed the car. After retrieving it from the ditch, it was plain to see that someone had busted it. Additionally, the rear hubcap is also broken. After being sufficiently fleeced by the labor cost, an additional cost of thirty-five dollars was necessary to replace the hubcaps they destroyed. I will never patronize them again, and I cannot recommend their services.

We've used Dale's for years with great results. Got 4 new/used tires on Saturday morning. Woke up…read moreSunday to a flat tire!! Now have to change it and make another trip out to Dale's to get it replaced, which requires taking off from work. Will update once we see how they handle this situation.

Have bought bought new and used tires. Excellent service…read more If you need one tire they will find one that has similar tread debt and good quality tire is normally about $50 mounted and balanced

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.

One of my tires was low almost everyday for a week. Finally decided to take it in…read more Pulled up to the building. You wait in your car. A technician came right up, texted my tires, found the leak and fixed it. Easypeasy! Only $8. Go here! Highly recommend!

I use Bessemer tire every time to replace my tires. service is great. Only problem I had is when I…read moregot directions it said they opened at 6 but didn't open till 8 and there was no sign in front giving hours.

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

Great service- very quick and affordable. I was from out of town and wish we had something like…read morethis in East TN

I have been coming here for years getting used tires, but recently, I needed my brake pads…read morereplaced. I call and they tell me they can definitely do them. I ended up also needing 2 back rotors but there was a shop right across the street where they also know the staff at TJ's. They explained to me the entire time and showed me exactly what they were doing while fixing everything. They changed all my brake pads and 2 rotors in 45mins. I was in and out. AMAZING SERVICE. I am a forever customer!

This is a local tire shop here in Helena. The owner Rayme is quite knowledgeable and has been doing…read morethis for several decades. I noticed I had a tire that had a slow leak. I called and made an appointment for the next morning, but drop my car off the night before because there is a key box. Apparently, my two front tires were pretty bad and there was no repairing them. I ended up ordering four new tires with free rotation and if I get a flat, I can bring it there for him to fix for the life of the tires. I feel like I got a good deal. It was pretty comparable to other places. I highly suggest making an appointment because he is a one-man show.

I had a horrible experience with this business. He ordered the wrong tires for my car and…read moreinstalled them. When I went to pick it up it was several hundred dollars more than he had quoted. I tried to work with him and asked if he could still order the correct tires. He told me the ones on the car could not be returned and they were an odd size he could not resale. I offered multiple times to pay the original quoted amount and he refused. He got very angry and said multiple times he would just write it off. I was very uncomfortable the way he was acting. I did offer as I left to still pay the quoted amount and he said it would do no good. The next morning he started texting my Husband that he could suddenly get the correct tires to swap. My Husband was not happy the way he had acted with me and I refused to take my car back to him or do business with him. We offered to have the tires replaced somewhere else and return his tires, but he continued to be difficult and not want to agree with that. He even filed a police report, in which we had done nothing wrong. Eventually he ended up taking a reduced price for the tires, but we still ended up paying $170 more than originally quoted for the tires we ordered. I just did not feel comfortable taking my car back and wanted him to quit texting and leave us alone. His prices may be cheaper, but I would not recommend doing business with him after the way he acted with me and if his ring camera works like he told me then it's all recorded.

I brought my 2005 Mercedes here for an oil change based upon a friend's recommendation. They did a…read morefine job, so a few months later when the coolant light was on and the car was in limp mode, I didn't hesitate to call Mike and Mikes to do the job. I got the car towed 30 min from homewood just to use them. I also had purchased brake pads and rotors for the car and placed them in the trunk for them to put on. They originally quoted me an outrageous price to put the brakes on. When I explained that I was providing the parts, and I would just take it elsewhere, they went down (a little). I was mainly focused on diagnosing the reason why the vehicle was in limp mode and finding the coolant leak (I had been topping off the coolant for months). They called me and said the diagnostic was a thermostat housing, and also said I purchased the wrong size front brake pads, and I will have to pay them for the parts for the correct pads. Fine. I did. They said they would return my pads that were the wrong size and place them in the trunk (they didn't give them back and they aren't in the trunk). They then told me the car was in limp mode because there is an alternator problem. We called the shop that had just repaired the alternator a year ago (it was still in the warranty timeframe) together, and decided on a plan that the other shop would come and pick up the alternator and repair it and deliver it back. I received a call after the brakes and thermostat housing was replaced saying they had no room for my car, and that I would have to drive it myself or pay for a tow to the alternator shop. This is wild after I had just paid them $1000 for a thermostat housing and brake and rotor replacement. The alternator shop was in disbelief that Mike and Mike's asked me to do this, and told me specifically not to drive it over 40mph, do not use any electronics (no radio or headlights, no a/c) and keep it slow and steady. This was a long drive at 6am from Pelham to downtown Birmingham on Highway 31 in the RAIN. Once at the alternator shop, they checked the car, and laughed, "that's an old code from when the alternator was originally repaired, your car is fine". It's been month since I've gotten my vehicle back. The coolant reservoir is completely empty and the leak wasn't repaired like I was told. I am SUPER Disappointed with the quality of work (or lack there of). They seem to try to nickel and dime me a lot, and I am not down for that. For a woman, I have a pretty good basic knowledge of vehicles. I have only driven the car 4 times since I got it back. I will be taking my dollars elsewhere.

Starter bolt stripped during DIY removal. Towed it to Mike and Mike's. Two hours later Mike called…read moreadvising my truck was ready. Stripped bolt removed. New starter installed. Exceptional service and value! Mike and Mike's will be my first call for my next vehicle issue.