Zach is a legend. Helped me and my wife when we were in a pinch. Saved us tons of money and was very professional. Thanks Zach read more

Discount Tire - Zach's card - Tires Near Me - Birmingham, Alabama

I have bought at least 4 sets of tires through Discount Tire. My past experiences have been reasonably good, but this latest set has tested me. I originally somewhat reluctantly purchased a set of Cooper tires knowing a 30 day free exchange warranty was offered. After riding on them for about 2 weeks I decided the ride was too much of an off-road feel where as I was prioritizing a highway ride. I elected to pursue the exchange. Moving to a tire listed at $20 per tire more resulted in a proposed added cost of $500. I looked closer at the breakdown and learned that in addition to the expected $80plus tax, I was to be charged for: 1) a new tire warranty. I was told at this time that the previous tire warranty I purchased for $25 per tire or 15% of new tire cost was non-transferable. Not only non-transferable but also non-refundable. This is probably covered in the miles of pages of terms and conditions but wasn't made clear to me. 2) The tire balance and mount which the company website stated should be waived was not. 3) To make the change, I had to waive the new tire warranty that would have added $35/tire or an increase of $140. A business that advertises honesty isnt as transparent with their advertising as expected. I'll be looking elsewhere for my next tires. read more

Discount Tire has such a fun and professional crew. I get my tires rotated here since it comes with the purchase of my wheels. Saves me from sweating in my garage or driveway during the summer doing it myself. The guys are always quick and efficient. You can make an appointment online for any of the services they offer or walk in and inquire. Jesse was the main person I interacted with today and I also interacted with Josh. Both were great. read more

Discount Tire - Tires Near Me - Birmingham, Alabama

Wow. This was seriously a mindblowing experience for a vehicle service. Each one of the employees in here were hard working and the ones i encountered with were all perfectly great and helpful. They weren't trying to get me to pay them a bunch of money but instead they were genuinely desiring to help me. And they did so very soon too. If I ever need a tire the rest of my life I will come here. Even if I moved to California I would still come all the back here to this location and get them to help me again . read more

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Zach was amazing, genuinely made my day so much better as he was incredibly well spoken, understanding and overall great. Would recommend this place! read more

The two employees that helped me, one whose name was Zach, were very professional and kind. This was honestly the best experience I've had at a tire place. They were efficient and precise. Zach provided amazing customer service and was just really considerate. I will be going back! read more

1. Discount Tire owns TireRack. 2. TireRack has the best selection of tires, similar to how Amazon was when Amazon sold only books. They had ALL the books. 3. TireRack/Discount Tire also has excellent recommendations on tires if you don't know what you want. 4. They changed the tires quickly and efficiently. 5. Very convenient. read more

Great crew and super nice store. Free flat repairs and rotations! We love the DTC fam.

this place is so close to being great ha. managers a dick and they are just a smidge lazy. Would recommend though!

Great experience. Our suddenly was losing air and going flat. They were about to close and stayed open and helped us with our tire repair. Very nice staff! read more

Amazing experience. Zacharia went above and beyond, truly caring and trying to help. Came here with no appointment having a screw in one tire. Had about an hour wait or so. Very well done! Thank you! Highly recommend this location. read more

I Have been using this location since they opened. They handle all our tire needs for our work fleet and personal vehicles. They are always knowledgeable and provide excellent service. read more

First time in the store. Had a screw in my run-flat tire. They fixed it with no charge! They had great personable service personnel. They earned my business with this good personal service. When your car is there they send you an email with a link that allows you to follow your car's progress in the service and estimated completion time, which since I was waiting for my car, was handy. I have used TireRack to buy tires in the past and since Discount Tire owns TireRack, I think I'll have the benefit of good selection (through Tire Rack) coupled with a more integrated and streamlined service on installing the tires. I will plan on buying our next set of tires from Discount Tire. read more

They tried to scam me into buying 2 new tires that I did not need. I had a nail in my tire and took it to them to repair. They inspected ALL the tires on my car and said it should not be a problem. Then I waited over an hour until a tech came and found me and told me the tire was too damaged to repair. Then he took me to the counter where another guy told me they do not have my tire in stock. He said they could put a larger tire on, but I would need to buy 2 to balance. i told them my tires were less than a year old and there was no way I could replace 2 for no reason. I asked them to just put my spare on the car. They told me it was probably no good to do that because my car is a 2019 and it would probably be too damaged/old to put on the car. I asked if they could just put my tire back on and then I would take it back to Walmart because if it was too damaged for repair, the tire is under warranty and they would replace it. They said they could not do that. So basically they were holding my car hostage until I bought tires from them. I told them to put my spare on my car so I could leave. He told me he would inspect it and see if it was okay. They finally did, because of course my spare tire was completely fine. I took my car back to Walmart the next day. I told them I had a nail in my tire and I may need a new tire and asked them if they would look at it. They plugged the tire, said there was no issue or reason the tire could not be plugged, and sent me on my way. Discount Tires tries to scam women into buying tires they do not need. read more

I'm a Discount tire customer for life and coming here just reaffirms this. Jake and his team are awesome. I needed trailer tires ASAP as we're traveling around the country and have a schedule to keep. I drove 2+ hours 1 way to get my tires and glad I did. Called the day before and they didn't have what I was asking for. Asked if they had anything else and they did....a better tire and I was stoked!! Ask them to hold the tires a day and they did. I had an issue getting a tire of and ruined 3 lug nuts. I asked if I could buy some from them but they gave me some replacements for free..... great job guys. read more

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I got up Saturday to discover I had a flat tire, there was a screw stuck in my tire. AAA came out and put the spare on. I went to Discount Tires today and received excellent service and there was no charge for fixing my flat tire. The employee that helped me was Slade and he was very professional and polite. I would certainly recommend Discount Tires to my friends and family. And, when the time comes to replace my tires, I will be purchasing new tires from Discount Tires at 3240 Galleria Circle, Hoover, AL 35244. read more

Discount Tires on Hwy 280 is amazing!! Had an appointment at 11:45 for a tire rotation and to check a tire that was low. The guys at discount tire are so helpful and knowledgeable. I got there early after dropping my daughter off at work. They looked at my car even before the appointment time and rotated the tires, then found a nail in one and was able to plug/patch it. ( They did that for free!) We really trust the staff at discount tires. They do a great job and talk you through your options. They have worked on all of our cars in the family. Thank you!! read more

Immaculate customer service. I was long overdue for a rotation and replacement on my tires so I ended up with a flat tire a little down the road. Josh at the front desk was extremely helpful and informative once I got there. He made it a point to show me visually what was wrong with each part on the tires. I don't really leave reviews on anything usually but it would be a shame to not give this guy some props. read more

Went to Discount Tire today with no appointment, also first time customer & they will forever have my business now. Very fast, very informative & amazing customer service specifically Jesus, he was wonderful & such a kind person!! I would give 10 stars if I could & him a promotion! read more

These guys are great. Bought some tires from Tire Rack and had them shipped there for mounting. My car is a BMW M3 and has larger rear tires and wheels than the front. I was a bit concerned if they had experience with similar high performance cars with similar tire setups. When I got there, they had a Corvette ZO6 and an ARC Viper in their shop. My concerns with their experience vanished. I also was mentally prepared for the upsell of various things they typically would say that need to be done. I experienced none of that. Their waiting room was large, comfortable, had wi-fi, power outlets, and a large window into the bays were you could watch your car being worked on. I had an appointment at 10 and they had my car on the lift by 10:10. I was out of there in about an hour. No problems. Tires were perfectly balanced. They even added a bit of tire dressing to make them look good. I read the reviews of various local installers that Tire Rack recommended and Discount Tire had by far the best reviews AND the lowest price for the install. I was very impressed. read more

I have never had my car troubles handled to efficiently. Like many in the Birmingham community, I found a nail in my tire due to local construction. I called the facility when they opened at 8am to be told their first available appointment would be 12:45pm that day or I could walk-in to wait for an appointment. I chose to walk-in for fear of something worse happening to the car if I did not take care of it ASAP. I was in and out of the store in less than 30 minutes with not only a patched tire, but all of my other wheels had refilled air as well. Every employee I spoke to was nicer than than the last, all eager to help with a smile on their face. Best experience I have ever had with a car repair and highly recommend this location! read more

I love this discount tire location. They are always so helpful and nice. I come to get air in my tires often, and they always greet me with a smile and too off my air. I would definitely recommend them! read more

Made an appointment for a simple tire rotation and sat there for over an hour before they took the car back. Main guy inside didn't seem to care much, but after I informed a different employee of how long I was waiting, he took care of it. The employee who helped me is the only reason I'm not giving 1 star. read more

Very clean facility. Staff is extremely knowledgeable and professional. Good pricing for top quality service. In and out on time and faster than expected. 1 hr start to finish for 4 new tires. Clear window allows viewing while work is being performed. Treated my truck with great care and professionalism. I am very happy with the service. This was my first time using this location. I will definitely plan on using them again when needed in the future. I highly recommend this location. read more

Discount Tire - Tires Near Me - Birmingham, Alabama

I was lucky enough to come here to get a tire patched because it was conveniently located. Come to find out they will patch your tire for free!! "We would rather see you be safe on the road," was the mechanic's comment as he handed me back my key! :) Not only that but I came around 12 pm without an appointment, and they got my tire done in under an hour. read more

total waste of time. cant repair leak around gummy plug. total joke. Wasted a whole morning to be told they can't repair. Seen that same repair done 1000x but they just thought they could make a quick buck. Trying to take advantage to people read more

Nice job putting tires i pre-ordered from CA on. People were nice, and I was in and out in less then 30 minutes. Nothing to striking to say. Great shop. read more

Customer Service was fantastic! We called yesterday and had a tire ordered after 5:00 PM and it arrived before 10:00 AM today. We went in at 5:30 PM and we're able to get our tire replaced quick after a blowout over the weekend. Sam and his tire technicians were tentative, knowledgeable, courteous AND stayed late to assist us and make sure everything was done and done right. They even added air to our other tires and provided access to check on our tire tread as we did not need to replace the other three at this time. 10/10 - Great job guys! read more

The discount tire is a staple in the community, they are always eager to assist you they exercise integrity in business, in that they will never tell you to need something that you don't need. They are just not doing business, the are sincerely seeking to help and assist you. I love this company. read more

If you have any vehicle with tires outside the parameter of oem this is not the place for you. If you have a heavy duty truck don't waste your time. They will not install anything other than an oem tire size. If you have a f250 2500hd or ram and want a bigger tire go elsewhere. Too many attorneys working for them and they only do oem. This place really stinks. No jeeps either. read more

They replaced my tires quick and fast. They were very knowledgeable and helped me to get the rims I needed as well.

Terrible service! Mounted tires wrong, log miles wrong adding 40k to brand new tires on my receipt. On return the new person noticed no way in four day we could went from 115k to 155k. Then within another four months tires didnt look new at all. Over half tread was gone. After consulting tech said number on tire was the manufactor date which is three months after my purchase. Never ship direct from Tire Rack again and never deal with discount tires again! read more

Zach helped me so much! He informed me of everything that was going on with my tires and was thorough! As a female I hate going to get anything done to my car because people treat me like I am dumb and try to take advantage of the situation. That is NOT the case here! 10/10 recommend. I will only use discount tire from this point on. Thank you so much Zach! read more

When I pulled up, I was greeted outside by name. They told me they would text me in a hour when my tires were installed. I received a text 30 minutes after dropping my car off that it was ready. The representative was prompt and professional. The building was clean inside and out. I am incredibly impressed. The easiest and quickest transaction with tires ever! Will be a repeat customer. read more

One of my tires had a leak. They were able to plug/patch it free of charge. The entire staff was friendly. When I got there they asked for me to schedule an appointment for approximately 30 minutes later. They had me in and out. read more

I can not say enough great things about Tony and the team at Discount Tire. We were traveling through Birmingham heading back to Florida when our sensor said our tire was leaking air. I called Tony and told him my dilemma, he said bring it over and they would get us back on the rode quickly. We arrived he took us right in and knowing we needed to get on the road got us right in checked it, fixed it and got us back on the road in less then 30 minutes. Thank you Tony and the crew at Discount Tire. read more

Top notch service, immaculately clean in the lobby, and even in the service area (I don't understand how they manage that). So if you don't like dirty, greasy tire shops, this is your place. I felt the prices were overall fair. Be aware there is a "tire certificate" add-on cost. Mine came to about $11.00 per tire. This is like a tire repair/replacement warranty, which I think covers flats and things like that also. Good for peace of mind. Lastly, they gave me a 45 minute repair window, and guess what - right on the money! Very easy process. The service advisor was great. As long as they maintain these high standards, I will continue to give them my business. read more

I made an appointment with discount to get my tire patched & had the best experience! Not only did they do it for free in under an hour, the kind gentleman who patched my tire also went out of his way to go to the back & find me a replacement key to get my custom wheels off. All of these guys are so helpful & extremely kind!! Thank you!!! read more

I will never, ever, ever, ever shop anywhere else. I had the WORST experience after spending over $1,300 with a competitor. I refused to be taken again. A simple google search yielded this as a result. Went in and made a request for a particular brand of tire, that had to be ordered. It was in within a day. Called to get replaced, was able to get an appointment almost immediately. Limited contact, stayed in my car while it was put on. The manager was very friendly and accommodating. Just an all around nice guy. The service was superb and the prices are comparable. Before I left I told him that I would never shop anywhere else and I mean it! If you're looking, start HERE! There are multiple locations around the city but this will be my go-to for any service need that they can fulfill. Great customer service goes a long way with me! read more

I had a fantastic experience here. Their prices were the most reasonable that I could find and with this customer service, I'll definitely be back in the future for other tire needs. I ordered my tires online and Jake and Brad exceeded my expectations in keeping me informed throughout the week as my tires were delivered from different locations. I greatly appreciated their clear communication and management of expectations. On the day of my appointment, someone came out to greet me as soon as I pulled into the parking lot and I was out of there with 4 new tires within 20 minutes. The waiting room was large enough to be spaced apart from other customers, though there were only 2 other people there when I was there. read more