Very clean friendly employee with concern for their customers service needs. I had them inspect my…read morevehicle for a fluid leaks. They recommended an initial part replacement, but noted that if the part did not repair the condition then another more expensive part would need to be replaced. I appreciated the information, but decided to wait to make a decision to move forward. There was a $160 shop inspection fee.

I had some issues with my car and took it here! I love that they have a "drop off after hours"…read moreoption as I work long hours and couldn't make it there during the day. They were so fantastic with communication and Mark explained things well to me (and my dad) as I'm just a girl who knows nothing about cars! I appreciated their service!

Took my old Camry in for an oil change at the end of a day on a random Tuesday…read more I called several places and they couldn't get me in. But they did. Prices are comparable. Around $30-$40 for the change. They had my information saved. Wasn't pushed to do other things. Waiting area is fine. Bring headphones and work to do. It takes about an hour or less not bad.

I had a great experience here. I called at 3 pm and the guy helped me set up an appointment for the…read morenext day at 1:30 pm. He price matched a quote I got from another auto shop and was speedy and kind on the phone. I got the tires changed with no issues and they finished it in a timely manner. The next day my tire pressure gauge went off and I called and they took me right in and checked the tires for me. Looks like a sensor problem I'll have to come back and get fixed soon, but that isn't their fault.

I came in with a flat tire in my trunk and was helped by Zach and Chuck at the tire and brakes desk…read moreout back. Zach is a kind young man who got me checked in quickly and made the process easy from the start. Chuck stepped in to assist when there was a question about whether the tire could be repaired. He took the time to clearly explain why it wasn't safe to repair it again. I had only purchased the car about a month ago and had no idea there had been a previous patch. I really appreciated how thorough he was, and his patience when I asked for a few minutes to check with my son about what to do next. They didn't have a matching tire in stock, so it had to be ordered. Chuck let me know it could arrive between 1 and 5 and promised to call. I wasn't expecting to spend $267 that day, but I truly appreciate their focus on safety over shortcuts. Once the tire came in, I got the call and returned. Zach handled the installation and had me back on the road in no time. I will say, when I first arrived, Chuck came across a bit strong. But that's just his personality. He's direct and a little loud, not rude. The more I talked with him, the more I appreciated his knowledge and experience. After 10 years in the field, he clearly knows what he's doing. I'll definitely be returning to this location.

Wonderful service every time! I never find myself waiting more than 15 minutes for anything I need…read moredone, I always get my oil changed here, and on tuesdays they give ladies 15% off! The gentlemen are so kind and always friendly. If I need something they recommend but are never pushy. It is so affordable and they are so consistent. 10/10!

I started going here twenty-ish years ago after using them as a second opinion for a repair job…read morethat was originally quoted at over $300, but which they fixed for under $50 using new parts. They will tell you the truth, not try to low ball you and do great reliable work that they back up!

Such a neat and interesting place. Very eclectic. Great sandwiches. The outside dining are is great…read moretoo.

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.

I had a very disappointing experience at the Walmart Auto Care Center in Hoover (Store #1229) and…read morewon't be returning. I brought in my 1973 Mustang for a simple tire balance -- factory wheels, factory‑sized tires, nothing unusual or custom. I even called ahead to confirm they could handle it, and was told they would look at the car when I arrived. When I got there, the manager told me they couldn't do the job because "his book didn't go back that far," so he didn't know the torque specs for the lug nuts. That explanation was honestly surprising. A '73 Mustang is one of the simplest cars on the road to work on, and the torque spec is extremely easy to find. It took me about ten seconds to Google it. For reference, Mustang wheels from 1964-2004 all use the same 85-105 ft‑lb torque range. What bothered me wasn't just the lack of knowledge -- it was the lack of initiative. If a shop can't look up something this basic, how can customers trust them with today's far more complex vehicles? I left without service and took my business elsewhere. I don't expect every shop to specialize in classic cars, but I do expect basic competence and a willingness to verify simple information. Unfortunately, that wasn't the case here.

I bought a battery and oil change for my Volvo XC60 SUV…read more Battery is fine. However, I inspected the bill and found that they didn't replace the oil filter. When I asked why, they told me that they could get it off and left the old one on the car and drained and replaced the oil. I told them they can't call that an oil change and should have told me that they found an issue. I pressed on them and they credited the oil change fee. I learned by going back to Express Oil that Walmart likely doesn't have the special oil filter removal tool since it is deeper than other brands. Express Oil had no issues while they cost $35 more than Walmart. Walmart, if you don't have the tools for a Volvo then you shouldn't sell the service!

Came back here for an oil change. Great customer service! They checked all my lights, cleaned my…read morewindshield, filled up my wiper fluid, and changed my oil. They also recommended some things to be done. When it came time to pay, I got a discount because it was Tuesday and ladies get a discount on Tuesdays! Woot!!

They have come to my rescue twice now! Once when a "local" place put my filter on backwards! I will…read moreonly use this Express from now on!

Absolutely the best!! My grandson is a student in Birmingham and had some issues with his older…read moremodel Jeep. Mike at Vestavia Auto Service made absolutely sure he would not be stranded on the side of the road. The Jeep had issues beyond the initial diagnosis, but Mike stayed with it and was able to get things fixed and get him back on the road. I am confident all issues were addressed and am thankful to know of a mechanic of this caliber while my grandson is 700 miles away at college. I had read about Honesty and Integrity in previous reviews, and that is what convinced me to have the Jeep taken there. I can attest that Mike is an honest mechanic with integrity. He couldn't have been in business as long as he has without that honesty. Thank you Mike and Vestavia Auto Service for your help.

What you wish for in a mechanic. Honest, fair, and full of integrity. Took my wife's car here for…read moresome new headlights and a 100,000 mile tune up. All of Keith's recommendations were appropriate and... best of all... the fairest price I could find. I'd pay double for the quality of work and quality of people that worked on her car. I'll be back with my truck, and that is the greatest compliment I could give them! Look no further, take your car here for peace of mind that it'll get taken care of correctly AND quickly! Of note: they are operating out of a shop in Trussville right now with address - 7315 Gadsden Hwy

I've bought tires from Pep Boys in the past and of course the service was great. I recently came in…read morebecause I needed a nail hole patched and the guys went above and beyond and fixed another small item that needed attention on my car without asking and without charging. The gas door on my car wouldn't stay closed and my dealership shop quoted me $800. Turns out it was something simple and I really appreciate Pep Boys just handling it and not taking advantage of me

I don't know the first thing about cars and was having an issue with mine for a while now. I kept…read moreputting it off despite the issue being very visually apparent (I'd love to explain what it was but I think this would turn into an essay). It had gotten extremely bad as I was leaving the Galleria one day (no longer just visual, now making a sound) and so I stopped quickly at this nearby Pep Boys. I walked in confused and flustered, and was met with such kindness and patience that I wasn't expecting. The employee at the desk immediately understood what was wrong through my gibberish, explained the issue & varying ways to fix it, then assured me he could handle it. What started as a dent in my fully planned day turned into no more than a brief stop as he had it good as new extremely fast, which was a lovely surprise considering I was a drop-in. Was further surprised when I was informed this job was free of charge?! I really wish I had gotten the employee's name but overall he was so extremely tentative and nice. Without a doubt will be recommending this location specifically from here on out!