William was a Godsend fixing my quickly deflating tire a few weeks ago. His coworkers said I'd have…read moreto leave it with them better part of a day which wouldn't work for me but would inflate it for free. He said he could fix it right then and have me in my way. I didn't ask a price. Would've given five stars but the price of over $40 startled me. Maybe that's the going rate but to not have to sit or be without a car was worth it.

I went to Express Oil in Helena today and was very disappointed with my experience. I waited about…read morean hour and a half for an oil change because they couldn't locate my oil filter and eventually had to order one from AutoZone. The employee did apologize for the delay, and I was patient because I understand that things happen. What really bothered me was the manager's attitude and lack of professionalism. He came up and spoke to the employee in front of me about the situation, saying that I had been there for an hour and a half and that he was "going to get his ass chewed." I felt that was very inappropriate and unprofessional to say in front of a customer. When I left, there was no apology from the manager, no thank you, and not even a "have a great day." To make matters worse, after I left, my check engine light came on, so now I have to have my car checked to see what's going on. Things happen, and I'm usually very understanding, but the attitude and lack of professionalism all around really left a bad impression. Unfortunately, I would not recommend Express Oil in Helena.

Omega Tires was a great experience. Eddie was very helpful and was able to swap out my tire after…read moreseveral other places said no. The service was cheap and very quick and I would recommend anyone to this business.

09/01/26 We have been going to Omega Tires, 845 Green…read moreSprings Highway, Birmingham, Alabama 35209, for years, and I highly recommend them. Today I had a tire that had been punctured and needed another tire, and once again they took very good care of me. One thing I have noticed about Omega Tires over the years is something you do not find everywhere. The moment a customer walks through the door, someone acknowledges them and says hello. You are not left standing there wondering whether anyone has noticed you or is going to help you. They make you feel welcome from the moment you come in. I don't know a great deal about cars, tires, or motor vehicles, but I do know when I am being treated respectfully and fairly. I have always felt that Omega Tires treats me honestly and fairly. I have never felt taken advantage of, and I have confidence that what I am being charged for is what I actually need. I have never been unhappy with any tire Omega Tires has sold me, and I have never felt that I overpaid. I have always felt that I received good value for my money. Eddie, the manager, is always so nice. I really cannot think of anything negative to say about him. He treats customers with respect and even makes a point of asking whether you are comfortable while you are waiting. When I left today, he said, We'll see you later. It's a small thing, but that kind of friendliness makes a difference. Flo, who works out in the garage area, is also very nice and treated me very well. Another thing I appreciate is that the wait is not long. Even when they have several customers, they do a very good job of getting people taken care of without making them wait unnecessarily. After going to Omega Tires for years, I wouldn't think of going anywhere else for my tires. I like doing business where I am respected and where I can have confidence in the product, value, and service I receive. Omega Tires is highly recommended! God bless! Mark N Tim

Very clean friendly employee with concern for their customers service needs. I had them inspect my…read morevehicle for a fluid leaks. They recommended an initial part replacement, but noted that if the part did not repair the condition then another more expensive part would need to be replaced. I appreciated the information, but decided to wait to make a decision to move forward. There was a $160 shop inspection fee.

I had some issues with my car and took it here! I love that they have a "drop off after hours"…read moreoption as I work long hours and couldn't make it there during the day. They were so fantastic with communication and Mark explained things well to me (and my dad) as I'm just a girl who knows nothing about cars! I appreciated their service!

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

I brought my 2005 Mercedes here for an oil change based upon a friend's recommendation. They did a…read morefine job, so a few months later when the coolant light was on and the car was in limp mode, I didn't hesitate to call Mike and Mikes to do the job. I got the car towed 30 min from homewood just to use them. I also had purchased brake pads and rotors for the car and placed them in the trunk for them to put on. They originally quoted me an outrageous price to put the brakes on. When I explained that I was providing the parts, and I would just take it elsewhere, they went down (a little). I was mainly focused on diagnosing the reason why the vehicle was in limp mode and finding the coolant leak (I had been topping off the coolant for months). They called me and said the diagnostic was a thermostat housing, and also said I purchased the wrong size front brake pads, and I will have to pay them for the parts for the correct pads. Fine. I did. They said they would return my pads that were the wrong size and place them in the trunk (they didn't give them back and they aren't in the trunk). They then told me the car was in limp mode because there is an alternator problem. We called the shop that had just repaired the alternator a year ago (it was still in the warranty timeframe) together, and decided on a plan that the other shop would come and pick up the alternator and repair it and deliver it back. I received a call after the brakes and thermostat housing was replaced saying they had no room for my car, and that I would have to drive it myself or pay for a tow to the alternator shop. This is wild after I had just paid them $1000 for a thermostat housing and brake and rotor replacement. The alternator shop was in disbelief that Mike and Mike's asked me to do this, and told me specifically not to drive it over 40mph, do not use any electronics (no radio or headlights, no a/c) and keep it slow and steady. This was a long drive at 6am from Pelham to downtown Birmingham on Highway 31 in the RAIN. Once at the alternator shop, they checked the car, and laughed, "that's an old code from when the alternator was originally repaired, your car is fine". It's been month since I've gotten my vehicle back. The coolant reservoir is completely empty and the leak wasn't repaired like I was told. I am SUPER Disappointed with the quality of work (or lack there of). They seem to try to nickel and dime me a lot, and I am not down for that. For a woman, I have a pretty good basic knowledge of vehicles. I have only driven the car 4 times since I got it back. I will be taking my dollars elsewhere.

Starter bolt stripped during DIY removal. Towed it to Mike and Mike's. Two hours later Mike called…read moreadvising my truck was ready. Stripped bolt removed. New starter installed. Exceptional service and value! Mike and Mike's will be my first call for my next vehicle issue.

They were good and polite. Only thing I disliked was the attempt to upsell items I didn't need.read more

I've been by this location twice to get my tire pressure checked. They do this free of charge. The…read moregentleman there are always friendly and accommodating. The gentleman that helped me yesterday has a name that typically starts with a C but is spelled with a K. Kameron? Kristopher? Kamron? My memory fails me! He was great, however.

I've been coming here for years. First because it is so close to work. I can literally drop my car…read moreoff and walk to work. What keeps me coming back? Friendly, professional, honest, reasonably priced, quality work and products, on time, accommodating and yes, convenient.

I originally purchased my tires from here. I have had trouble with one of the tires so when I got…read morein town I set the appointment. I was greeted by Gino with great hospitality! He made sure everything I needed for my tires was completed in a timely manner. I ended up getting the road hazard (highly recommended btw!). I truly appreciated the superb customer service! And thanks for getting me back on the road safely!

As a woman or man it's natural to feel nervous about entering a mechanic shop saying " I don't…read moreknow the problem, but I need help." Whether you are at Rob'e man's Asian, or European vehicles you can feel safe knowing whatever the issue, it will be diagnosed, an estimate will be provided, you will receive a call explaining in detail the repair needed before repairs are began. No up sale repairs. Just the facts. People who treat you, how you want to be treated. Repairs that are repaired correctly for a fair price

My car isn't fresh off the assembly line, so she doesn't have all the latest bells and whistles…read morethat newer models boast. That said, the service managers are always pleasant and happy to walk me through what work is needed. The services are consistently handled thoroughly and professionally, which gives me real peace of mind.