I love this place. Today I did have to wait a bit to speak with someone but they were busy so no worries. Today Jesus helped me. Super nice guy. I wanted to get the air in my tires checked and inquire about new wiper blades. Jesus was very accommodating. He also checked tread on my tires. My tires were fine. I purchased the recommended wiper blades. I'm completely sold on this location. They do a great job educating me on various things as well. Thanks Jesus. read more

I recently ordered wheels online from Discount Tire, and the entire process was smooth from start to finish. The website was easy to navigate, and I had no trouble finding exactly what I needed for my car. Shipping was quick. I also appreciated the clear communication and updates throughout the process, which made everything feel seamless. Upon arrival, I loved feeling "VIP" as I pulled into the parking space with my name. Jax came out as soon as I pulled in to welcome me! The space was clean & felt inviting. Service was fast & I was happy with the price of the wheels I selected. Overall, this was a hassle-free experience, and I'd definitely order from them again for future tire or wheel needs. read more

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Very happy with our tires that we have purchased from here. Recently ordered two back tires. They called when they were in and I went and waited in the lobby while they were put on. Service is great. Will be back here again. read more

Brought my Ford Edge in for alignment! They were courteous, quick and did a great job! The car drives straight and true!! Thanks again!! read more

Discount Tire - Ford Edge - Tires Near Me - Hoover, Alabama

Came in saw 3 people working not one of them addressed me or the man waiting in front of me. No eye contact, no greetings...not even we will be with you shortly. They weren't with other clients either but were punching in things on their computer. They looked like call center operators and not in person attendants or consultants. Waited 5 mins while the man in front of me joked about them pretending not to see us standing there. I went to Good Year and was immediately taken care of. Never coming back to or recommending this customer avoidant place. Go where the workers aren't all Gen Z robots without customer service training. Do any of them know how to speak? Nope. This world is doomed if the next generation doesn't learn to make eye contact and talk to people like humans. It's a basic skill. Parents do better. read more

So many positives and no negatives! Noted a tire that seems to get low on air faster than the other tires. I was able to make an online appointment for the same day to get my tires inspected. No charge. They found a nail in my tire and repaired it. No charge. In and out in less than an hour. Large waiting room with comfy chairs, Keurig, and small snacks. Super nice employees. I would name names, but I came into contact with three and all three were nice! Austin was the one that I interacted with the most. They may not have made any money off of me today, but they got me in the door with their free inspection and repair.....and bet that I will now be a loyal customer in the future. Lo and behold, my SO is due for a new set of tires.....and guess who I will be giving that business to? Discount Tires! read more

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I need a flat to be fixed and they performed as promised in a timely manner so that I could make the return trip safely during the Christmas holiday. The waiting areas were nice and clean. The staff and technicians were friendly and professional. I'd go back for other car maintenance and repairs. read more

I went in for a slow leak in one tire. They fixed my leak for no cost and I bought some windshield wipers for a very reasonable price. My car was ready in less than an hour. I highly recommend this business but be sure to make an appointment first. read more

These guys are the absolute best, professional and efficient. Thank for the great customer service. I'll be back.

Love discount tire. Everyone time I've went there everyone has always been so pleasant, helpful, and very professional. Lifetime warranty is just that with them with no pushback or hassle. They are simply the best! read more

I needed new tires so I was happy to see this location had opened near me! I called out here and spoke with Garrett a couple weeks back to get a quote. He was so nice and helpful on the phone and I was pleased with the quote so I came in a few days later and got four new tires! Since this location is right by Galleria, I dropped my car off and came back to pick it up later. They do have several seats inside and tables with phone charging ports (no drink or snack machine) in case anyone does have to wait like I'm doing today. Why am I back so soon? I'm back today because I randomly hit something sharp near a curb and busted one of the brand new tires! ::facepalm:: I called and Garrett answered, he said the warranty would take care of it! That made me so happy despite the sucky situation I'd gotten myself in. For good prices and even better service... give Discount Tire a try! read more

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It's all positive! I'm a long time customer and the professionals are so respectful and efficient. They did not charge for flat repairs and carefully inspected the condition of my tires and wiper blades. You can't beat the price! They kept me informed of the progress of my service in person and by text. read more

Discount Tire - Lobby - Tires Near Me - Hoover, Alabama

I originally purchased my tires at the Hwy 280 location over a year ago but was pleasantly surprised that a new location was closer to my home. This one which is in the circle around the Galleria in Hoover is now my favorite tire center. I used to shop at NTB but they closed their Galleria location a few years ago. I guess when one door shuts another one opens up. The general manger Jessie and the assistant manager Josh were both super friendly, very knowledgeable and worked very hard to earn my business. They worked me into the schedule and that really helped me to be able to return back to work. (my truck pulls a trailer and hauls a lot every day). I really appreciate their professionalism, courtesy and attention to the customers needs like mine. I can truly say that I will recommend Discount Tire to all my family, friends and people I meet that it may come up in conversation with. I couldn't have had a better experience! read more

Discount Tire - The showroom was neat, clean and a good place to hang out while the service is being performed. - Tires Near Me - Hoover, Alabama

We were in need of an emergency tire repair while on a weekend trip in the area and stopped in. From the moment we were greeted at the door, we were treated like family. The assistant manager, Slade, diagnosed our issue and had our repair done within the hour. All at no charge. I would highly recommend using discount tire if you're in the Hoover area. read more

3rd set of tires from here. Staff is friendly. Prices are good. Very quick and responsive on phone with prices and selection

10/10. I had a flat tire yesterday, so I needed a new tire. I decided to get them all replaced since it was nearing that time anyway. Discount Tire has amazing customer service and got me out of there in an hour and a half (which is amazing considering they had to drive across town to get the tires; glad I came on a slower day). My car, unfortunately, takes a "special order" tire, but they had them in stock at their other location! Most places I called before I chose them said that it would be a 2-7 business day wait to get my tires in. With this being our only car that can hold my whole family, this was not an option. The tires Jessie recommended were rated higher in safety than the tires I had already, and they were a little bit cheaper and have a great warranty. I can't tell you how relieved I am to have found this company! read more

I was at the mall delivering some students to their parents from out of state when our school van's tire valve stem busted. It was the end of the day and I got to their store a few minutes before they closed. I was obviously last in line but they took care of the van even though it was well after closing. Great service and super helpful and friendly. They replaced the valve stem and checked all of the tires to make sure everything was good. To my surprise, they did the work as a charitable contribution to our small private boarding school. Very thankful for such kindness when on the road hours away from home in another state. read more

Great service and the Manger is nice, knowledgeable and professional, I will continue to get all my tires from here, love the prices