They quickly responded to my inquiry and provided a reasonable quote. They accommodated my…read moreschedule. The tech was professional and on time. Treatment has been very effective thus far. Highly recommend!

I called and received quick responses to my questions. Very professional service. Thank you.read more

Joe was an amazing technician. Mom had mice in her basement and because English isn't her first…read morelanguage and I live out of state, I always worry about how people might take advantage of that and not deliver on their promises. Joe was absolutely awesome. Because of him, we had signed up for the year warranty program. Great communication, cleaned up after himself, super flexible. Joe really took care of my mom. Highly recommend!!!

So we called after we had two bats get in (animal control had removed them already, we called to…read moresee how they were getting in and to take preventative action.) Originally left a voicemail, and they called me back I think within one, might have been two, hours. They're very prompt even in situations they don't handle, such as bats. They were very kind and were happy to refer me to a company they're familiar with that does address bats in our area. I really appreciated their help and attention in getting this addressed quickly. The company they recommended was just as prompt, courteous and professional and took good care of us. We'd definitely call them again should we ever need some help with pest control in the future and I'll absolutely recommend them if anyone asks me. They're very knowledgeable about who in the area can help if it's a situation they don't address.

I requested service Thursday afternoon. The response was quick. I was informed that the next…read moreavailable time would be Monday afternoon. As I was only seeing Roaches every other day. I chose to wait, based on yelp reviews. Brian showed up on time and sprayed the whole building. He sprayed every where I wanted plus. I got a report from him, with the bill. For the work down I feel like it was a good value. I'm going to have him back for a follow up. Great info on bill (chemicals) and internet says yes to follow up. Very happy with the service!..... Today's Wednesday and I keep looking but nothing!....

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

Just used their services for pest control for both the yard and indoors. Did a one time service and…read morewill decide on periodic service. There was no pressure - Dave was very professional and detailed about explaining services and what would work best for our needs. We had an ant issue and in the past had mosquitos and other biting insects in the yard. Their service is eco-friendly though I didn't deeply probe the materials used. Dave was great to work with. Will report back on results - so far issues seem addressed.

Best pest co in Naperville - not even close. Got mice? Not after David gets done w your house…read more We had used another service for many years but they were horrible (don't ever use EcoSheild because their customer support is terrible) and it was a relief to find Kaptar. David is everything you would want, patient, friendly and someone who gets the job done!! Clean and efficient & always on time. You guys kick ass!

Dr. Shah did an excellent job - inspected thoroughly and put traps and bait out where the rodents…read morewould find it. He's been back a couple of times now and said he would come back several more times until the problem was resolved. Very professional.

After reconnecting, Amer and I discussed the miscommunication and we quickly setup an appointment…read moreto revisit the issue. he showed up completely prepared and treated the area with the bees. 3 days later, I'm happy to report that they are no longer an issue. I appreciate Amer coming back and taking care of the issue.

We have been serviced by Orkin since 2004. We have had nothing but top notch service for over 20+…read moreyears. And Sally is awesome. She follows a computer generated schedule - not her own. If you don't like early visits, call to reschedule the window that works for you. Orkin is great about that. They work hard to make everyone happy. Not easy when pest control is everyone's priority and an infestation can be a crisis. And if they have your cell, you do receive text alerts of the schedule. I have stuck with Orkin because of Sally's service. Keep up the great service, Sally!

A month ago I wrote a review about orphan. And the amazing unprofessional mess. Today Orkin came…read moreout again. My dog started going off and incredibly early hour. The sun was not even completely up. Why? Because it was 6:44 in the morning. Was there any communication that this woman, Sally, was coming over? No there was not. she literally did this a month ago as well. Showing up unannounced at an unreasonably early hour. This is absolutely ridiculous. And it is completely unprofessional. Save your money. Don't go with a place like Oregon around here. Because they are nothing but unprofessional. If you are a female and have a male exterminator, come out, they will lie to you and try selling you unnecessary add-ons that have zero impact on pest control. And you'll get exterminators who are trying to have a side business and make money from the company they work for, much like I feel Sally is doing with us. I called the corporate number to report the situation, and I'm currently waiting to hear back.

We are disappointed to say the least. Had an appointment for Monday between 3:30 and 5. No one ever…read moreshowed up or called. When we called Brandy said that she contacted the driver and that he was just running late, he never showed up. We called again this morning to find out what happened and see if they might be coming out today. They said they would call us back and never did. We have now wasted one day waiting and still never been able to get someone to come out. We will be taking our business elsewhere!

Have mice in your home? Pay Anderson $50 a month to come set traps. Still have an overwhelming…read morenumber of mice in your home? Pay Anderson $9000 for an "exclusion service" plus $50 a month. Guess what you still have a ridiculous number of mice in your home and Anderson stops responding to you.

Harries was very professional, He showed up on time. He put your mind at ease and he did a great…read morejob!!

Raccoons damaged the roof which, causes leaking in the house. I didn't realize , you need a…read morewildlife exterminator. Harris came out the same day and gave a reasonable price. Traps were set (on the roof) and around the home. No issues with communication (for five days). He checked and reset the traps every morning. Highly recommend and very pleased.

I contacted Pest Arrest because I found a mouse in my house. They were prompt in scheduling an…read moreappointment. Hank came out and he was great to work with. I would definitey recommend Pest Arrest to anyone who has a mice problem.

I was looking for a great exterminator for the wasps and box elder bugs around the house. Brian…read morecame out the next day and explained about the bugs and treatment. Covered the exterior of the house and saw bugs dropping dead. Happy with the service and a fair price. Will use again for seasonal applications.

I highly recommend this company. Gary was both thorough and thoughtful. He was knowledgeable about…read morepests and termites and was very honest with us. And their prices were better than other companies I called. Honestly, look no further.

We have had Rose service our restaurant for years now. They have been responsive and fairly priced…read more Our only complaint is that service people have not been consistent long term, but we understand staffing issues and finding long-term dependable good workers is difficult. Recently we had a new service person come, Dietrich, who was excellent compared to the previous guy. Dietrich was very thorough, checked every thing, every trap, sprayed everywhere, and took photos. He was there a decent amount of time to do it right. Some of the others had just gone through the restaurant quickly just hitting here and there. Hopefully, we can have hime service us long term or if we have to have a replacement, they are also just as thorough.