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Midwest Bed Bug Services

3.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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Natural State Pest Control - At Natural State, our commercial services will help make sure that your business has a great first impression for customers.

Natural State Pest Control

(18 reviews)

The best at what they do. They take their time and being local they really care about the…read morecustomers. Overall no complaints!

Natural State Pest Control sent two individuals out to assess my house's needs. We asked for a…read morequote for termites primarily, but were considering their full range of protection against spiders, ants, mosquitoes, etc.. They looked over my house and detached garage and provided a quote for all services and explained that it would be cheaper to bundle all services into one setup fee instead of paying setup fees every time we wanted a new protection offering added. I was assured that the quote would be good for 60 days and would cover both my house and garage space. We shopped around a bit, but a month later decided to start only with termite protection and scheduled someone to come out for the install. When the installer arrived, he immediately informed me that only the house would be covered for the quoted installation price and I would need to pay four times the amount to include my garage space. I told him there was no way I would pay that since I was assured the original quote included the garage. He said he would make a call to see what the office wanted to do about it. He came back and apologized saying there were newer sales guys involved on my original quote but there was no wiggle room on the 4x setup amount and left. I called the office and asked to speak to a manager about the situation. I was told that he was in a meeting all day, but would call me back as soon as possible. I never received a call. This was a complete bait and switch move with no response from management. If they can't even call me back, I suppose I shouldn't expect them to honor their quotes, either. BUYER BEWARE. STEER CLEAR.

Moxie Pest Control - Bentonville

Moxie Pest Control - Bentonville

(14 reviews)

Had the worst service with this company. Signed up knowing I was obligated for a year. They offered…read moreorganic spray which is the reason I signed up. The product didn't work, in fact when I was talking to one of their technicians that came to my house, he agreed and told me I needed to switch to the original. After my year was over they continued to charge me after multiple conversations over the phone and with techs at the house. We are at six months now and again they promise it is canceled. Do I believe them, no. Looking at legal options at this point. I've been charged $900 over what my obligation was with the annual sign up fee. Seems like a scam at this point.

Moxie is genuinely awful in every regard, except for the actual technicians who come out to do the…read morequarterly service. That guy was very friendly, seemed pretty dedicated to ensuring I was happy with his performance, and I don't fault him one bit. But he didn't seem knowledgeable in the slightest. I have a brother who was in pest control for a couple years, so I know pretty much firsthand what to expect from a dedicated worker at a good company. Moxie's guy was nice, but not the competent, knowledgeable expert I want. Moxie sales reps are incredibly pushy. They'll knock on your door, give you a spiel about how desperately you need pest services, and then rush you to sign right away. Would you be surprised to know the company is founded by Mormons? Read EVERYTHING. Read ALL of the fine print, and most importantly, make a note of what is NOT included. Cancellation is incredibly difficult. I would strongly recommend not signing with the sales rep. Do your research. Moxie's prices are far over market, which would be fine if their service matched, but it doesn't. I noticed no difference at all in the number of pests. They'll tell you that you'll see more after the first treatment for whatever reason, to try to ease your worries. But I just kept seeing them. They'll also take small issues and magnify them to scare you into buying more treatments. They'll pitch you way more than what you need. I needed termite treatment. They pitched me a $13k treatment. I called another local service and got it done for $100. The caveat is that Moxie said that their treatment was guaranteed for something like ten years, while the cheaper alternative was yearly. I'm no mathematician, but those numbers don't seem to go in Moxie's favor. The thing that absolutely soured me on them was when they had a "state inspector" check out my attic space. He told me he was absolutely not affiliated with Moxie, and would recommend whatever service he felt was the best value. Naturally, he said Moxie. He also said that my attic had dangerously toxic air quality, and that's why I had breathing problems. Thing is, I don't have breathing issues, so there was no way I was buying the multi-thousand-dollar service he was recommending. I told him I'd think about it, and when I called a couple days later to cancel, he did everything he could to make me feel foolish for not taking his recommendation to call Moxie. I got another company to come out, explained everything, and the guy was dumbfounded. They quoted me a much better price, and explained everything that Moxie was technically correct about, but was massively exaggerating. I finally got out of the contract, which they claim is not a contract. It is. The print literally locks you in for a year, even though they say it doesn't. Avoid at all costs. The way they sell it, you'd think this town had no solution to pest control before they showed up.

Flex Pest Control - Black Widows

Flex Pest Control

(32 reviews)

I was really impressed with how well they took care of the ants I was dealing with. I could not get…read morerid of them for anything! I found these guys on Yelp and they were able to come out same day and help me out, I don't know if that was normal, but I really needed to get rid of these things. Ants were gone within 2 weeks!

I would not recommend Flex. They broke my security camera during the first visit because the tech…read morewas not watching where he was directing the long pole and hit it so far that it snapped off and fell. Still was seeing pests, so I asked them to come out again after they promised that it would be a better experience the second time around - which it wasn't. I am a teacher, so I purposefully scheduled an AM appt so that they could come while I was at work and my dogs at daycare. I only communicated 4 times about the garage code and not being home. I guess they needed 5 reminders? They didn't show up until 3:18 pm (for a morning appt) with no reason as to why and then knocked on the door only to leave within 13 seconds. Literally 13 seconds is all you are worth to Flex as a customer after them making you wait all day. Thankfully I noticed on the cameras and had to contact them yet again about them just leaving. They went to service someone else because they couldn't read basic instructions. My house wasn't serviced until 4:28 PM, for a morning appt, meaning my dogs were in the house within 30 minutes of treatment. I went out of my way to schedule it in the morning so this wouldn't happen. Amanda, with Flex, told me that the tech who came on 8/17 is most likely getting fired because his lack of reading skills isn't the only issue. Amanda, per Flex, said this tech left a wasps net at an elderly woman's home after service and her grandchildren got into it. They don't respond to texts or emails unless it's about paying your bill for a service you didn't get. They will ask you to identify the "problem areas" so they can "treat them better" and then totally ignore them. If a 3 second sweep of the baseboard is "extra attention" I'd be so curious to see non-extra. It would be non-existent, just like the "good service" of flex. Absolutely do not waste your money on this company. They'll do a horrible job, not withhold their end of the contract, and then try to force you to pay for something that you didn't get. Give them the 13 seconds that they give customers and Google another company in those 13 seconds.

Midwest Bed Bug Services - pest_control - Updated October 2026

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