Always the same service guy so he knows my house and I'm comfortable with him. The first place I…read morelived at when I moved here had recluses everywhere so I was really freaked out when I moved in my new place, I got Terminex right away and I lived there for 3 years, now it's time to move again and they serviced the house before I move in beacause I saw some spider webs, no additional charge. Their pricing is fair anyways

Walter Simmons was my technician and he did my termite inspection, he is very thorough and…read moreprofessional. He well knowledgeable in the profession and explained everything to where it was thoroughly understood. I give him 5 stars. He is very nice and kept me laughing.

Do not use these people .Its a scam. They tell you it's $69 a month. You sign their iPad and…read morenever tell you are signing a contract. Then if you tell them you want to cancel they charge you $662 to your account to cancel a contract you didn't know you had. There was no business card. They just showed up in the neighborhood soliciting. They ride around on a hoverboard. He told us they were working with our neighbors. This is just wrong!

Still using Alder for our rentals and home and we are so happy with their service and technicians!read more

I was really impressed with how well they took care of the ants I was dealing with. I could not get…read morerid of them for anything! I found these guys on Yelp and they were able to come out same day and help me out, I don't know if that was normal, but I really needed to get rid of these things. Ants were gone within 2 weeks!

I would not recommend Flex. They broke my security camera during the first visit because the tech…read morewas not watching where he was directing the long pole and hit it so far that it snapped off and fell. Still was seeing pests, so I asked them to come out again after they promised that it would be a better experience the second time around - which it wasn't. I am a teacher, so I purposefully scheduled an AM appt so that they could come while I was at work and my dogs at daycare. I only communicated 4 times about the garage code and not being home. I guess they needed 5 reminders? They didn't show up until 3:18 pm (for a morning appt) with no reason as to why and then knocked on the door only to leave within 13 seconds. Literally 13 seconds is all you are worth to Flex as a customer after them making you wait all day. Thankfully I noticed on the cameras and had to contact them yet again about them just leaving. They went to service someone else because they couldn't read basic instructions. My house wasn't serviced until 4:28 PM, for a morning appt, meaning my dogs were in the house within 30 minutes of treatment. I went out of my way to schedule it in the morning so this wouldn't happen. Amanda, with Flex, told me that the tech who came on 8/17 is most likely getting fired because his lack of reading skills isn't the only issue. Amanda, per Flex, said this tech left a wasps net at an elderly woman's home after service and her grandchildren got into it. They don't respond to texts or emails unless it's about paying your bill for a service you didn't get. They will ask you to identify the "problem areas" so they can "treat them better" and then totally ignore them. If a 3 second sweep of the baseboard is "extra attention" I'd be so curious to see non-extra. It would be non-existent, just like the "good service" of flex. Absolutely do not waste your money on this company. They'll do a horrible job, not withhold their end of the contract, and then try to force you to pay for something that you didn't get. Give them the 13 seconds that they give customers and Google another company in those 13 seconds.

We hired this company specifically to eliminate a mouse problem and were assured they would take…read morecare of it. Unfortunately, much of what was promised was not followed through on. They sealed the house and placed mostly sticky traps, but mice continued coming in through the same area we originally called about. Cleanup and follow-up were inconsistent, technicians sometimes showed up unannounced and blamed the office for not calling, and there seemed to be an excuse whenever we raised concerns. We eventually went back to old-fashioned snap traps ourselves and caught more mice that way. In the end, we had to seal the gap in the closet ourselves with spray foam to stop the motion-detector light from coming on at night (which means the mice stopped coming in). Most disappointing, my mom had recently lost her husband and has significant vision limitations. She hired professionals because she needed help and trusted their assurances. I feel the service was misrepresented and that she was taken advantage of during a vulnerable time. I would not recommend this company.

The team from Network Pest Control are amazing! Not only did they come out quickly (based on a…read moresquirrel Issue in our attic), but they were extremely transparent about the costs of the services. The final tipping point for this score is the warranty that comes with the service. They warranty all of their work. So if we hear the squirrels again, they will come out to help. This is big to say, but I trust this company.

Natural State Pest Control sent two individuals out to assess my house's needs. We asked for a…read morequote for termites primarily, but were considering their full range of protection against spiders, ants, mosquitoes, etc.. They looked over my house and detached garage and provided a quote for all services and explained that it would be cheaper to bundle all services into one setup fee instead of paying setup fees every time we wanted a new protection offering added. I was assured that the quote would be good for 60 days and would cover both my house and garage space. We shopped around a bit, but a month later decided to start only with termite protection and scheduled someone to come out for the install. When the installer arrived, he immediately informed me that only the house would be covered for the quoted installation price and I would need to pay four times the amount to include my garage space. I told him there was no way I would pay that since I was assured the original quote included the garage. He said he would make a call to see what the office wanted to do about it. He came back and apologized saying there were newer sales guys involved on my original quote but there was no wiggle room on the 4x setup amount and left. I called the office and asked to speak to a manager about the situation. I was told that he was in a meeting all day, but would call me back as soon as possible. I never received a call. This was a complete bait and switch move with no response from management. If they can't even call me back, I suppose I shouldn't expect them to honor their quotes, either. BUYER BEWARE. STEER CLEAR.

The best at what they do. They take their time and being local they really care about the…read morecustomers. Overall no complaints!

Used Serfco for over ten years for pest control they are very good at keeping the creepy crawlers…read moreaway! Technicians always helpful and friendly.

Serfco is a family business with excellent results. They've been protecting our families homes in…read moreSiloam Springs for years now. Serfco has been the most affordable and reliable pest company we've all dealt with. Their product works!!! We also have yearly Termite contracts with Serfco. What a peace of mind.

I would not recommend this company I would no stars if I could but it won't let me. they will not…read morehonor their warranty if you ask them to come recheck after treatment they will not and when your warranty is up they basically say oh well you need to pay again, 3000$ is a lot of money I tried for over a month to get them to come back out while we were still under the warranty and no go pay someone else

Me and my roommate called this company on a Sunday to do a walkthrough of our apartment. I was told…read morethat Mario, an exterminator, would call me about coming to check. Within 15 minutes, Mario called me and told me exactly when he would be at our apartment. He drove all the way from Centerton to Fayetteville on a day that he was not even working. We were very impressed with his intentionality and diligence in inspecting our apartment. If an employee is willing to do a walk through on his day off, I can only imagine how great this company is on actual business days. Mario is the man, I definitely recommend this company.

We've been using Advanced Pest Control for all of our pest control needs for the past 7 years…read more Their folks are always on time (or a call running late, rare), consistently do good work (no spiders/bugs in the house) and professional. Couldn't be happier with their work. Shame on me for not leaving a review sooner.

Kenny, who has been with the company for several years, is amazing! He's personable and…read moreprofessional. We've been lucky to have him servicing our home for quite a while.