I have a termite policy. When it came time to check the bait traps for the yearly exam. The…read moretechnician did not check them. I had taken pictures of the bay traps because I was not gonna be there. I wanted to make sure they were checked they did come back out, but still did not check all of them. Waiting on a reply from an email I sent. I find it hard to trust them going forward.

I canceled this service two months ago. They keep on charging my account every month. Then the…read moretechnician let my dogs out. My dogs are gone and I can't find them. They still keep on charging my account. This is the most shady company I have ever dealt with. No one should ever use this company.

I appreciated their prompt response to check out our invasion by moles! Nate explained what we…read moreneed to do and his price for the service was lower than what we paid another company over two years ago. So much for inflation. Noah will be here on Monday to start the process.

They knocked down my hornets nest, mud dob nest and cicada killer nests. Haven't had any spiders in…read morethe house as well. Being able to have them come out for free if I have an emergency is nice too.

I hired them to kill termites on my office building. The sidewalk goes up to the edge of the…read morebuilding, so I assumed that they would drill holes and chemically treat the termites. After I had hired them, They said "they don't do that". They don't drill holes, they only put out bait stations and they can't put them in areas that are paved. I had to hire Terminix to drill holes and kill the termites, so now I am paying both companies for their services. NSPC is coming out to remove the bait stations from the ground and take THEIR stations back. Nope

I love Natural State Pest Control ~ Jayson did a great job. He had a lot to cover today because of…read morethe termite yearly check. NSPC has some great service techs and Jayson is definitely one of them. He did not rush through the service and took time to show me the termite bait was working. I hope I get him for my next service. Great guy and was knowledgeable about his service!!! Ty Jayson!

Moxie is genuinely awful in every regard, except for the actual technicians who come out to do the…read morequarterly service. That guy was very friendly, seemed pretty dedicated to ensuring I was happy with his performance, and I don't fault him one bit. But he didn't seem knowledgeable in the slightest. I have a brother who was in pest control for a couple years, so I know pretty much firsthand what to expect from a dedicated worker at a good company. Moxie's guy was nice, but not the competent, knowledgeable expert I want. Moxie sales reps are incredibly pushy. They'll knock on your door, give you a spiel about how desperately you need pest services, and then rush you to sign right away. Would you be surprised to know the company is founded by Mormons? Read EVERYTHING. Read ALL of the fine print, and most importantly, make a note of what is NOT included. Cancellation is incredibly difficult. I would strongly recommend not signing with the sales rep. Do your research. Moxie's prices are far over market, which would be fine if their service matched, but it doesn't. I noticed no difference at all in the number of pests. They'll tell you that you'll see more after the first treatment for whatever reason, to try to ease your worries. But I just kept seeing them. They'll also take small issues and magnify them to scare you into buying more treatments. They'll pitch you way more than what you need. I needed termite treatment. They pitched me a $13k treatment. I called another local service and got it done for $100. The caveat is that Moxie said that their treatment was guaranteed for something like ten years, while the cheaper alternative was yearly. I'm no mathematician, but those numbers don't seem to go in Moxie's favor. The thing that absolutely soured me on them was when they had a "state inspector" check out my attic space. He told me he was absolutely not affiliated with Moxie, and would recommend whatever service he felt was the best value. Naturally, he said Moxie. He also said that my attic had dangerously toxic air quality, and that's why I had breathing problems. Thing is, I don't have breathing issues, so there was no way I was buying the multi-thousand-dollar service he was recommending. I told him I'd think about it, and when I called a couple days later to cancel, he did everything he could to make me feel foolish for not taking his recommendation to call Moxie. I got another company to come out, explained everything, and the guy was dumbfounded. They quoted me a much better price, and explained everything that Moxie was technically correct about, but was massively exaggerating. I finally got out of the contract, which they claim is not a contract. It is. The print literally locks you in for a year, even though they say it doesn't. Avoid at all costs. The way they sell it, you'd think this town had no solution to pest control before they showed up.

This is a company of scammers. They do not spray like they say they will. Their entire goal is to…read moreget you into a contract and over charge you while also attempting to sell you multiple other services. After giving them the benefit of the doubt we finally looked at our cameras and noticed they were only on our property for less than 1 minute then proceeded to charge us nearly $200. We notified the staff of this but they couldn't care less. I was forced to close my card on file with them as they wanted to charge me a ridiculous cancellation fee because of their negligence and inability to uphold their end of the deal.

I was really impressed with how well they took care of the ants I was dealing with. I could not get…read morerid of them for anything! I found these guys on Yelp and they were able to come out same day and help me out, I don't know if that was normal, but I really needed to get rid of these things. Ants were gone within 2 weeks!

Wade with Flex Pest has always been very responsive and has done a great job for me. I live on…read moreabout an acre with pets, so there are plenty of critters and pests to manage. They have consistently helped keep everything in check. I really appreciate their reliability and would definitely recommend them!

Been with them a year. Always had great service. Techs are very attentive. Have had a couple of…read morespecial treatments at no extra charge.

I'd give it less than one star if I could. Entire experience was one big headache. Plus, my bugs…read morewere not significantly different with or without the spraying. It started with a door to door solicitation for pest control. I was only a year into the house and the area, and thought I'd give them a try. I signed up for a quarterly service for outside spraying for a year, and they'd spray inside if needed. They tried to add on a mosquito spraying as well, and I said that I hadn't noticed any problem with mosquitos, even mowing my own lawn, so I'd pass. Unknown to me, they signed me up for that also, anyway. The guy I was working with had me sign his iPad a couple of times, and I got no copy of the contract. A few months later, I noticed I was being double billed, and I called customer service. They said I had signed the contract for both, and was obligated, but they'd give me the benefit of the doubt if I extended the regular service an additional quarter. After an extended conversation, and exhausted with the confrontation, I agreed. After talking with neighbors, I found another service that was more effective, and I thought I'd switch at the end of my contract. Then Rumble failed to show up for a quarterly visit. I called customer service to cancel the service immediately despite paying four extra monthly payments without service. I was told that I could cancel only if I paid an additional cancellation charge. Then they hung up on me promptly at 5pm, quitting time, without resolution to the issue. Don't know how they escape the BBB, but stay away from these scammers. Bad business model, bad product.

had a new technician on June 3 2026...Rick Croushore from the Springdale, AR office. What a nice…read moreman, he really did an excellent job for both our services, Pest control and mosquite/tick. We've had several techs but Rick was outstanding. The pest control is the service we really like, keeps all the bugs, spiders and whatevers out of the house, that's a big plus. Mosquite and tick is good too. Thank you Orkin for assigning Rick to our area. Thank You Rick

Orkin has been to the house 5 times and we are still seeing roaches. I am not satisfied with the…read moreapproach they are taking.