Do not use these people .Its a scam. They tell you it's $69 a month. You sign their iPad and…read morenever tell you are signing a contract. Then if you tell them you want to cancel they charge you $662 to your account to cancel a contract you didn't know you had. There was no business card. They just showed up in the neighborhood soliciting. They ride around on a hoverboard. He told us they were working with our neighbors. This is just wrong!

Still using Alder for our rentals and home and we are so happy with their service and technicians!read more

I left a review explaining that Palisades did not stand by their service agreement. Customer…read moreService made the false claim that we did not call for additional services related to an ongoing earwig problem. That is not true! Do not recommend this company.

great company with even better people. They are always easy to get ahold of and I'm always happy…read morewith the work they do

I appreciated their prompt response to check out our invasion by moles! Nate explained what we…read moreneed to do and his price for the service was lower than what we paid another company over two years ago. So much for inflation. Noah will be here on Monday to start the process.

They knocked down my hornets nest, mud dob nest and cicada killer nests. Haven't had any spiders in…read morethe house as well. Being able to have them come out for free if I have an emergency is nice too.

Natural State Pest Control sent two individuals out to assess my house's needs. We asked for a…read morequote for termites primarily, but were considering their full range of protection against spiders, ants, mosquitoes, etc.. They looked over my house and detached garage and provided a quote for all services and explained that it would be cheaper to bundle all services into one setup fee instead of paying setup fees every time we wanted a new protection offering added. I was assured that the quote would be good for 60 days and would cover both my house and garage space. We shopped around a bit, but a month later decided to start only with termite protection and scheduled someone to come out for the install. When the installer arrived, he immediately informed me that only the house would be covered for the quoted installation price and I would need to pay four times the amount to include my garage space. I told him there was no way I would pay that since I was assured the original quote included the garage. He said he would make a call to see what the office wanted to do about it. He came back and apologized saying there were newer sales guys involved on my original quote but there was no wiggle room on the 4x setup amount and left. I called the office and asked to speak to a manager about the situation. I was told that he was in a meeting all day, but would call me back as soon as possible. I never received a call. This was a complete bait and switch move with no response from management. If they can't even call me back, I suppose I shouldn't expect them to honor their quotes, either. BUYER BEWARE. STEER CLEAR.

The best at what they do. They take their time and being local they really care about the…read morecustomers. Overall no complaints!

Luke just came out , and I have never met a more knowledgeable pest tech in my life . I am one…read morethat has tons of questions , and he knew the answer to everything . He also explained how different products they used worked and how different types of bugs colonize . You can tell he takes his job seriously . He has become an expert in his field . When I called West , they couldn't answer any of my questions . We switched from West , and this service was so far exceeding what West delivered , I am shocked . They also include bugs and treatments I wasn't receiving with West. I am SO happy we switched to Moxie . I hope we get Luke as our tech every time .

Had the worst service with this company. Signed up knowing I was obligated for a year. They offered…read moreorganic spray which is the reason I signed up. The product didn't work, in fact when I was talking to one of their technicians that came to my house, he agreed and told me I needed to switch to the original. After my year was over they continued to charge me after multiple conversations over the phone and with techs at the house. We are at six months now and again they promise it is canceled. Do I believe them, no. Looking at legal options at this point. I've been charged $900 over what my obligation was with the annual sign up fee. Seems like a scam at this point.

I was really impressed with how well they took care of the ants I was dealing with. I could not get…read morerid of them for anything! I found these guys on Yelp and they were able to come out same day and help me out, I don't know if that was normal, but I really needed to get rid of these things. Ants were gone within 2 weeks!

I would not recommend Flex. They broke my security camera during the first visit because the tech…read morewas not watching where he was directing the long pole and hit it so far that it snapped off and fell. Still was seeing pests, so I asked them to come out again after they promised that it would be a better experience the second time around - which it wasn't. I am a teacher, so I purposefully scheduled an AM appt so that they could come while I was at work and my dogs at daycare. I only communicated 4 times about the garage code and not being home. I guess they needed 5 reminders? They didn't show up until 3:18 pm (for a morning appt) with no reason as to why and then knocked on the door only to leave within 13 seconds. Literally 13 seconds is all you are worth to Flex as a customer after them making you wait all day. Thankfully I noticed on the cameras and had to contact them yet again about them just leaving. They went to service someone else because they couldn't read basic instructions. My house wasn't serviced until 4:28 PM, for a morning appt, meaning my dogs were in the house within 30 minutes of treatment. I went out of my way to schedule it in the morning so this wouldn't happen. Amanda, with Flex, told me that the tech who came on 8/17 is most likely getting fired because his lack of reading skills isn't the only issue. Amanda, per Flex, said this tech left a wasps net at an elderly woman's home after service and her grandchildren got into it. They don't respond to texts or emails unless it's about paying your bill for a service you didn't get. They will ask you to identify the "problem areas" so they can "treat them better" and then totally ignore them. If a 3 second sweep of the baseboard is "extra attention" I'd be so curious to see non-extra. It would be non-existent, just like the "good service" of flex. Absolutely do not waste your money on this company. They'll do a horrible job, not withhold their end of the contract, and then try to force you to pay for something that you didn't get. Give them the 13 seconds that they give customers and Google another company in those 13 seconds.

Been with them a year. Always had great service. Techs are very attentive. Have had a couple of…read morespecial treatments at no extra charge.

Do NOT fall for the neighborhood door knocking sales pitch. Regional manager or not there is NO…read moretrue "discount" if you can NOT cancel this bad service. Being Hostage in a contract for $50/mo ($600/yr) + $369 "discount" must be repaid at any time of cancellation is robbery. SAVE your money and go professional. You will only see these kids maybe 2 or 3 times in 12 months. If your lucky after your initial visit they might keep the appointments you confirm but not worth the hassel. The treatment may be kid/pet friendly but it is also bug friendly. Nothing promised to be killed was killed and if it was, it may have lasted no longer than a week. So dont fall for the charm, the discount or the safe chemical act and save your time and money!!!!

Technicians were friendly. Pesticides they used weren't effective on the roach infestation in our…read morehouse. We had them worse than before Orkin started treatment. The only reason I gave 2 stars was because of the friendly staff.

had a new technician on June 3 2026...Rick Croushore from the Springdale, AR office. What a nice…read moreman, he really did an excellent job for both our services, Pest control and mosquite/tick. We've had several techs but Rick was outstanding. The pest control is the service we really like, keeps all the bugs, spiders and whatevers out of the house, that's a big plus. Mosquite and tick is good too. Thank you Orkin for assigning Rick to our area. Thank You Rick

We had a smell, a bad smell in our home we were about to put on the market, I called several local…read more Companies and was told " we don't handle that" . After calling rid a pest I was at ease, the gentleman was patient on the phone with me as I explained ever nuance of the smell Profile, my service guy came out and within 5 minutes he found and removed the problem! They were very reasonably priced and I couldn't say enough good things!!!

Rid-a-Pest was recommended to us when we first moved to NW Arkansas in 2004, for termite…read moreinspection. We were impressed with the professionalism and friendly attitudes of the techs, and have used them exclusively ever since. I've spoken to the owner on the phone, and found my favorite tech was his son, now training new techs. The family feeling comes through with all the employees I've been in contact with - the office staff is very friendly and helpful too. This company will bend over backward to help you, and responds as quickly as you'd ever wish. I can't recommend them too highly!