I lived in Columbia for 10yrs I used ESS when we got here. Now I'm using them. Always helpful and…read moreunderstanding. Good staff and much helpful! Mike helped me very much. I can't thank him enough. He's at the Twonotch location!!! Go see him! Tell him or them Big El sent you! Even if they don't remember me. They will treat you like they did!!!!

Obviously your definition of from time to time differs greatly than mine. My rent, wow using your…read morefacility, went up three years in a row. Other than salaries, an electric bill and security, there's not a huge expense of running a storage facility.

Fast and casual storage - Chris Dr…read more I'm incredibly grateful for the kindness, patience, and professionalism I've received from the owner during an extremely difficult time in my life. He has been understanding regarding my payments while still maintaining clear expectations and professionalism. When my ex-husband left my belongings unsecured, he went out of his way to contact me and make sure my things were safe. That kindness meant more than he probably realizes. If you need a storage unit, this is absolutely the place to go. Excellent service, trustworthy, and genuinely caring. I couldn't recommend them more.

Greg was awesome as always!!!! He always calls before hand giving good notice. And whenever we have…read moreto change drop off he always accommodate us!

Did an excellent job setting up. The employee was friendly and Professional. I would highly…read morerecommend this company. The employee answered all of our question.

Mr Darnell Ficklin was a great help . He got me situated with a good sized unit and it was exactly…read morewhat I wanted .

Continuous issues with Tunnel accessibility for months. Rate increase once the tunnel was repaired…read more No compensation due to major inconvenience. Inconsistent information from staff. On June 29 a Staff member stated no Uhaul trucks allowed in the Bay Area (Tunnel) per the owners. Rude staff member threatening to call the police and banning me from the property if I didn't comply with her wishes. I said for her to call them because the sign clearly states no truck over 20 feet and we were in a 17 foot. Due to her behavior, I moved completely out of the unit instead of my original plan.

This new facility on Hermitage rd is nice HOWEVER the management is lacking! We were stuck in the…read moreelevator 45 min. We pressed alarm 3 different times...15 Mon apart...no help came. Luckily a customer heard it, called 911 for fire dept.! No manager was on duty, employee called out sick...and manager was not even aware it was unmanned. On a Friday midday. Another manager from another location came to make sure we were ok....after fire department was dispatched! Had the customer not helped us , no telling how long we'd been there . I've asked for a free or reduced fee for this fiasco...nothing...not even a reply! Crappy management in my opinion.

I called super last minute for a move and Wise Way was able to fit me in. The original truck that…read morewas supposed to be sent to my place had maintenance issues so the owner himself jumped in a truck to come complete my move, and still managed to be there within 10 minutes of the scheduled start time. They took amazing care to wrap all of my items knowing that they would be in storage for six months. Both guys were professional, courteous, and extremely polite. I would absolutely recommend them.

Beware of this company. We were moved by them and had some items missing. They are not legally…read moreoperated to move in the state of SC. They will not acknowledge our items are missing nor will reimburse us or replace the items. We paid them around $1500 to move us and we are missing about $1000 in merchandise. They are non responsive are they move you. They have an F rating with BBB.

Hard working team. Great prices. This team went above and beyond for me; while taking the extra…read morecare of my belongs. Very respectful gentlemen.

A relative hired Prohelp Movers to move some furniture from my basement to Prohelp's storage…read morefacility. It is good to have my basement back. The two gentlemen, Rodney and Demario, are the most polite movers I have ever met. Although I did not hire them, they treated me as if I did. The owner of Prohelp, Parker, came to my home at the beginning of the move, introduced himself, went over the process of the move, got my approval and left. The move began. Rodney and Demario treated each piece of furniture as if it were their own. They wrapped every piece in padding and shrink wrap. They made something that I was dreading into a very positive and enjoyable experience.

Nice place to store ur stuff nice and clean and reasonable in price..... Great people can also get…read moreyour taxes done there as well. Mr Sam is great.