I am extremely frustrated with the CVS Pharmacy kiosks. When technology is used properly, it should…read morecreate efficiencies--not cause cumbersome delays. Unfortunately, the current system does the opposite. Why is only one screen available? Pickup lines have become noticeably longer as pharmacy technicians wait for customers to repeatedly enter information across multiple screens: first name, last name, birth month, birth day, and now even an additional screen to validate phone numbers and email addresses. I do not desire to scan a customer loyalty card. This violates my purchasing privacy. Despite the excessive inputs required, only one kiosk screen is available for use. This design flaw consistently results in lines 10-15 customers deep, while a technician stands by simply watching the slow process play out. This is an inefficient use of both technology and staff time. My recent experiences have made it clear that this system is hindering customer service rather than improving it. As a result, I will be moving my prescriptions elsewhere.

Their new system for logging in customers has a poorly functioning touchscreen, and staff who…read moreignore you as you try to make it work. The redhead with the tattoos who was behind the counter was especially rude. Oddly enough the touchscreen to take your money is quite functional, and very easy to use. Having used this store for my prescriptions since 2000, I am now going to DrugMart up the street.

I had my doctor call in a blood pressure medicine on Wednesday morning 15 minutes after I called…read more My wife went to pick up the prescription Friday the 9th three days later and was told that it wasn't ready for pick up. Really after three days and you're open 24 hours a day, I find that very poor customer service. I'm going to find another drug store that appreciates their customers.

Most of the staff are very pleasant and kind! There is one girl in photo that has a hard time…read moresmiling and sometimes comes off a little rude. Other then that, it's a great store to come to for all your quick needs.

Just want to confirm that Drug Mart's prices are better that Walgreens. Just bought some vitamins…read moreand other stuff and total was about $5 to $6 bucks less. We've been shopping here since they opened and it's one of our favorite stores. Some items do cost a little bit more but you can usually find anything you need. (just like the radio ad says) The only complaint we have is their idiotic Points Program. I think it's a joke. Not only is is it pretty much worthless but it only benefits Drug Mart so they can track what you buy and market accordingly. Not worth the time to show your little card. Even the employees smirk and roll their eyes when you ask them what you can do with the points. Sorry . . . if not for that, I'd give Drug Mart 5 stars.

It is a good place to shop, a little pricey but they have almost any and everything. They do save…read moreyou the runaround

Most the time it just ok but the pharmacy seems to only be closed when I need somethingread more

This pharmacy is horrible; they lose your prescriptions, fail to refill them, and then there's not…read moreeven recourse beyond dealing with faux artificial intelligence substitution for actual customer service while you try to leave a message on voicemail that's full. Just a ridiculous excuse for an healthcare facility. Sad failure, no wonder so many are closing-- I'd be better off with any # of alternatives, including a Rally's.

Rite aid in Grafton has the worst newest pharmacist I believe his name Cody. Always gives me a hard…read moretime with prescriptions says he wants to talk to my Dr and when he does he says he's still going to make me wait all day. Do now I will be going to a different pharmacy because this isn't the first time with him. I called the 800 number for rite aid but sat on hold for over an hour

Polite pharmacy personnel and meds get filled correctly and on time. Main store has all products…read moreyou would expect to find in a drug store. Definitely Recommend over other chains.

First time coming here, needed to grab some personal items while I was in the area. Overall it's an…read moreaverage place, it's well set up for the holidays. Walgreens brand of items is definitely as good as the big name brand. Staff was friendly, shelves are well stocked. Store is as quiet as a library.

They have a deli, pharmacy, cosmetics, etc. I like buying my jewelry and perfume from the cosmetics…read morecounter. They also have rug doctor, fishing and hunting licenses, and lottery at the customer service window. Very helpful to have these different resources. I like shopping their grocery, deli, and I can get just about anything here.

Good pharmacy, cashiers are excellent, wide range of products, and a store that is Ohio based and…read moresupports the locals.

This Walgreens is terrible. This is the second time I've tried to shop here during normal business…read morehours and their doors are locked. I remember it being messy and just gross in the past when shopping here. Solely Going to drug mart across the street from now on

The staff is always very friendly and make you feel comfortable…read more It's almost a one stop shop. They always have the things I'm looking for so I don't have to go to multiple places.

Stopped in today to grab a few things, Brandon R was at the register. What a nice young man. So…read morepolite, asked how I was today, if I had plans for Easter.... Just so nice to have a conversation with him. I will look for him next time I'm checking out!

It is my go to store. As I travel around many places I find myself wishing there was a Drug Mart…read morearound. One thing I have noticed, as they build new stores, they are bigger. There is an older store near me that just has the basic necessities like milk, bread, hot dogs, OJ, toothpaste etc. But on one trip I went to a new store it had a bakery, meat market, deli, and it was huge. If you didn't find it there, you don't need it. The staff in all their stores is pleasant and helpful.