My wife and I have been dealing with this pharmacy since long before covid, at least 15 years. Yes,…read morepharmacists and pharmacy techs change and yes, the counter can be very busy at times. I have always been treated with respect and have been given apprpriate advive when needed. These people are not dispensing motor oil or gardening supplies. They are providing medications that go into yor body and the bodies of your children and parents. Accuracy takes education, time and caution. Additionally, no one in the pharmacy sets the prices. In fact, when possible, the pharmacist may suggest a discount site thea may save money, not that their required to do so. Geoff Jakiel

This pharmacy is horrible! The staff is lazy and brain-dead. Over 15 minute wait for prescriptions…read morethat are READY every time. Unfriendly staff who have no idea how to do their job.

I was trying to get assistance in locating an item and came upon 3 employees talking to each other…read more I said excuse me and after the second attempt the clerk glared at me and begrudgingly responded to my inquiry

Haven't been to a Drug Mart in long while, but I stopped in today around 9:30ish for a few things…read moreand when I was about to check out, a customer service rep lady was so gracious to notice I was ready and told me she'd ring me up when she was stocking the shelves. There was something about her that told me that she cared about customer service by her actions and the interactions she shared with me and the next customer in line -- It was great to see and encounter.

I placed an order at the cashier's desk. All of my stuff was rang up. I then remembered I had a…read morecoupon. The lady behind the cash register got aggravated at me and told me I had to show the coupon prior to them ringing my items up what a crock of crap that pissed me off. She cleared it charged me and then had to do a refund for 14. 89. Cashier 1791633. Rude much?

Deena was so kind and helpful today on the phone. She took the time to look for a razor to help an…read moreelderly couple so they didn't have to come in the store and have it ready in the pharmacy drive thru line! Thank you!!

Nobody seemed like they wanted to be there the one red head cashier was extremely rude and thought…read morebecause I put a bag of chips I was stealing them and I'm not aloud to eat in the store what that is ridiculous This was by far the worst experience I have ever had

Stopped in to try and buy a single serve bottle of tomato or V-8 juice to take my vitamins and…read moremedications with - but no such offering here. The only thing they carried were the large mega bottles of V-8 - which is to much! I also picked up a small umbrella - it was starting to rain and promised to rain on and off all day. I did not bring an umbrella along on this trip. The interior is a bit dated - the place needs a serious interior refresh - including - get rid of the carpet! Yuck!

They always have what I need in stock. I also like the fact that I can put things on automatic…read morerefill and also keep my payment information in my account so it's still automatically the staff is always so friendly and helpful.

worst pharmacy ever. my doctor ordered and no response after 1 year still no drug and no contact…read moreas to why there is a delay.

Walgreens is my to go place for my rx needs. It is located right near the corner of Rocky river and…read moreLorain. The staff is friendly Everytime I go inside. At the pharmacy Kathy M is more than helpful at all times. She always has a smile on her face. The inventory is usually pretty good at the pharmacy. Sometimes the rx needs ordered. But most times it is in stock. The retail store side is always stocked and ready to go. Parking is very ample. You shouldn't have any issues here. It is also a 24 hour location.

Unprofessional evening staff, dirty store, no mention of rewards or credit card sign ups. Mostly…read morefemale staff this evening and not ANY of them seem to take their jobs serious...really ghetto!

This CVS is centrally located on Detroit Road in Rocky River. I frequent this area. I'm a regular…read moreat this store. I stop in get medicine or toiletries between grocery store shopping trips. I enjoy my experiences here. STORE: The store is well organized and clean. It looks very presentable. It also feels safe unlike some other CVS locations. INVENTORY: The inventory is always well stocked. There are no items out of place or bare shelves. I can always easily find what I'm looking for. There are plenty of clearly marked sales on many items here, great value! Seasonally you can find decor, gifts, and sweets for various holidays - Christmas (75% off sale), Valentine's Day, and Easter. There is a good aisle of Valentine's Day gifts. Valentine's Day chocolates are currently on sale so you can start shopping for your sweetheart or your lovely self. You'll also find more practical winter items - shovels, snow brushes, and cozy blankets. SERVICE: Service is pretty good at this store. All customers are greeted and addressed warmly. The checkout is always staffed. Interactions are pleasant. PARKING: The store is in a plaza with multiple businesses. The parking lot is spacious. Two entrances/exits are available for easy in/out. The only issue is that the parking lot is not always tended to in a timely manner in winter. During my last visit the parking lot was very slippery and due to an incline it presents an issue. Few customers assisted someone pushing their car so that they can leave the parking lot. I was also sliding in this parking lot. The parking lot should be salted in a timely manner. Overall, the store is one of the best CVS stores around the area. The store is presentable, staff if very friendly, and there are many deals. I can always be expeditiously in and out. I'll keep coming back.

The pharmacy staffing and responsiveness is very hit and miss, sometimes just bad. Transferring…read moreprescriptions is often too difficult. Their automated phone system is not fully functional; it has another required question towards the end of an annoying sequence, but won't accept an answer. It automatically hangs up. I could not reach a representative or pharmacist by finding any word that the software would accept. I'm surprised because I assumed cvs branches would be much better in good suburban neighborhoods.

Well, it might just be me, but Giant Eagle in Fairview is just okay, you know like meh. I have…read morelived in Fairview the last 15 years, within walking distance to the store, so one would think it would be my go to grocery store...nope. The store is never fully stocked, the seafood department closed during COVID and is stocked with frost covered items. The ladies at the check out are competent and nice enough but there is no urgency on a busy afternoon or the lines are way too long. When I need something last minute, I will run to this location, always hoping for the best.

If you shop the items in their weekly circular, you can save some good money. However, at regular…read moreprices, their items are priced very high. I would have given five stars if it had better pricing. What really bothers me is the isle clutter that takes place during the day by stockers. When I worked in this profession back in the 80's, shelves were stocked and faced at night when the store was closed. It was then in tip top shape at opening time.

This Walgreens looks half empty and like it's going to close any second…read more Dr called script in. I get a text saying they received it. Wait for a day for a "it's ready for pickup text". Nothing. Go to pharmacy. Prescription has been ready since day before. No notification, but ok. I go to pay. Pharmacy didn't accept my prescription coverage (not a preferred provider), which I was not aware of. They didn't tell me this and tried to charge me retail price for a script while telling me insurance was used. I told them that based on the price, that I didn't think so. They double down. I ask them to verify, please. They checked again and admitted they were wrong. I wonder how many people paid extra for their meds thinking their insurance was applied when it wasn't. Never has this issue at another pharmacy.

I love this store! They're always clean and nice! Photo staff are knowledgeable, pharmacy staff are…read morehelpful. Overall a great shopping experience!