I had my doctor call in a blood pressure medicine on Wednesday morning 15 minutes after I called…read more My wife went to pick up the prescription Friday the 9th three days later and was told that it wasn't ready for pick up. Really after three days and you're open 24 hours a day, I find that very poor customer service. I'm going to find another drug store that appreciates their customers.

Most of the staff are very pleasant and kind! There is one girl in photo that has a hard time…read moresmiling and sometimes comes off a little rude. Other then that, it's a great store to come to for all your quick needs.

Love all CVS pharmacies! CVS stores are always well stocked, clean and organized! Shout out to…read moreBonnie.. Always welcoming, personable and helpful! Bonnie is a true asset to CVS corporation! #SatisfiedCustomer

The front of the store staff are so unpleasant. They never greet you when you walk in and they seem…read morelike they're miserable. Pharmacy staff is ok however the front of the store made me switch because I just can't stand going in there. Prices are over priced, and they don't have ice to buy. It's the closest store to my home to get a quick pick but I'd rather travel farther down the street and deal with pleasant employees. Plus side: They have a Redbox outside.

Last year when I was trying to order Christmas cards, I was trying to find the best price. A friend…read moreintroduced me to Honey, which gives you the best coupon code that is available at the time. When I tried Honey, I got my Christmas cards for a super cheap price at Walgreens. This year I decided to do the same and I couldn't believe how cheap they are. There was a 60% off coupon, so I got 80 Christmas cards for $27! You can't beat it! They are such great quality, too. When I was thinking about when I had time after work this week to pick up my cards, I decided I should probably get a flu shot since I'll already be there. There was no one waiting, but the pharmacy seemed pretty busy at filling prescriptions and working the drive thru. I showed up before my appointment and had to wait a bit. The lady that gave me the shot was very friendly. They no longer have a clinic at this store, so they had a special seat just for getting the flu shots. Everyone I encountered working in the store was very friendly.

This is by far the Worst pharmacy in all of Amherst I have been going there for 10 years now and I…read morehave had my prescription not filled on time actually days if not weeks will go by before these people finish your script the drive through had not worked for over 6 months and they have not even tried to get it fixed they close at any moment that suits them open to 10p on their website but closed when you get to the store I am tired of this inconvenience and will be charging to drug mart down the street because I can't put up with this disgusting behavior any longer.

The pharmacy could actually get prescriptions right. I have an issue every. single. time. Which…read morerequires me to go there a second time. Which is not a problem for able bodied people, but for disabled people it is a major inconvenience. Edit: So give me a generic, ai generated response. That fixes everything. You don't think I have voiced my concerns? I have let them know time and time again. I try to remember to call and confirm that each and every prescription has been filled correctly before even going there. Unfortunately, if it's several prescriptions, sometimes I am assured everything is correct only to find out it's not when I get home. It's frustrating, and no amount of pre-written replies is going to make it better. For the most part, the employees are nice. With the exception of 2 employees I haven't seen there in awhile. So that's not a problem.

Best in and out store with outstanding customer service . The personnel are friendly and very…read morehelpful ,

They have a deli, pharmacy, cosmetics, etc. I like buying my jewelry and perfume from the cosmetics…read morecounter. They also have rug doctor, fishing and hunting licenses, and lottery at the customer service window. Very helpful to have these different resources. I like shopping their grocery, deli, and I can get just about anything here.

Good pharmacy, cashiers are excellent, wide range of products, and a store that is Ohio based and…read moresupports the locals.

This pharmacy is horrible! The staff is lazy and brain-dead. Over 15 minute wait for prescriptions…read morethat are READY every time. Unfriendly staff who have no idea how to do their job.

Asst. manager in training cheerfully fixed my mistakes at the checkout when I messed up my order…read moretrying to use coupons. Busy afternoon but he handled this complicated transaction with friendly service.

I am extremely frustrated with the CVS Pharmacy kiosks. When technology is used properly, it should…read morecreate efficiencies--not cause cumbersome delays. Unfortunately, the current system does the opposite. Why is only one screen available? Pickup lines have become noticeably longer as pharmacy technicians wait for customers to repeatedly enter information across multiple screens: first name, last name, birth month, birth day, and now even an additional screen to validate phone numbers and email addresses. I do not desire to scan a customer loyalty card. This violates my purchasing privacy. Despite the excessive inputs required, only one kiosk screen is available for use. This design flaw consistently results in lines 10-15 customers deep, while a technician stands by simply watching the slow process play out. This is an inefficient use of both technology and staff time. My recent experiences have made it clear that this system is hindering customer service rather than improving it. As a result, I will be moving my prescriptions elsewhere.

Their new system for logging in customers has a poorly functioning touchscreen, and staff who…read moreignore you as you try to make it work. The redhead with the tattoos who was behind the counter was especially rude. Oddly enough the touchscreen to take your money is quite functional, and very easy to use. Having used this store for my prescriptions since 2000, I am now going to DrugMart up the street.