Very helpful, helped me dismount my tires without any issues. couldn't ask for any better service,…read morewas in and out.

Polite, friendly and professional. Clean waiting area and bathroom. Nice area for workstation…read more Service is always great and communication very effective. They always notify me of cost prior to performing service. Overall good value.

Truly a highly reliable auto shop that has taken care of all my Subaru's needs. I highly recommend…read morethem as they are knowledgeable and well versed in many makes and models of a wide range of years.

They fixed my suv today It was a very stressful time for…read moreeveryone It was electrical so it was a nightmare They don't just give up They kept at it. Now it's done. It was a unique situation and not a common problem. I want to thank everyone who worked on the suv. We all learned something GMC sucks

DISHONEST SHOP!! I…read morehave brought my car to Josh (owner) back when he was working out of a backyard garage on Merrick. It was a honest shop back then. Now that he has expanded h his business to Franklin Square...seems like customer service has gone down the toilet. He is not on site anymore and won't speak to customers even if there is a disagreement. There is a young guy behind the desk that seems to be running things now. I had an unfortunate encounter with him where he lied about calling me to approve services to my vehicle that I did not approve. I just wanted my brakes and rotors changed and that was confirmed when I dropped off the vehicle...only to be forced to pay for an extra tire rotation ($50 -while tires were already taken off already for brake job!) and coolant top off ($20) that was not pre approved (I had the tires already rotated that same morning at the dealership with an oil change!!). I understand that miscommunications can happen, but don't lie and tell me you called me to approve the extra services!! I have no tolerance for dishonesty!! PLEASE AVOID THIS SHOP AT ALL COSTS!!!

They don't know what they are doing they rip you off!! They forged my signature on invoice, and…read morelike idiots they submitted it..Charged me $2,900 for a AC.. did the work 2 times (they kept my car for over 5 days.. they tried to charge me for the same service again!! AC still not working!! Taking them to court for my money!! DON'T GO TO THEM!! I filed a police report for forging my signature!!

I've been going to them for about 10 years for my oil changes. Their prices are fair. The work is…read moreusually quick and good. They check the car over for everything and top the fluids off quickly. You're in and out in no time.

Dropped off my truck; and Victor and team had the serviced and everything updated. They called me…read moreas soon as it was complete. Gave a detailed run down. PAINLESS visit. I would recommend Express Lube. Very efficient service station. Todd McNabney / HEROIC Racing Apparel Custom Motorcycle Jackets, Race Suits and custom Gloves web: www.heroicracing.com fb: https://www.facebook.com/HEROICRacing ig: https://www.instagram.com/heroicracing/ cell: 917.846.3671 #beheroic #heroicracing #heroicracingapparel

These guys are amazing super friendly and do the work quite quickly…read more Did an oil change I was in and out in under 21 minutes.

Have been taking all decade old cars here. truly value…read moretheir opinion. several weeks ago needed inspection, mechanic stopped me and said my car will fail for exhaust reasons, then proceeded to aid me in finding locations to get that handled. grateful. several months ago, brake mechanic , (Artist) brought my Civic back to life. great price as well for a big job. Today my wife brought in Rogue after I suggested Avis of Elmont. Her phone call back to me was a joyous one. Not kidding at all. Thank you to the Avis group of Elmont.

This used to be my go to place but it has changed hands a few times and not for the better . Pulled…read morein for an oil change today and was greeted with " for your own safety and convenience stay in your car and pull it into the bay " . Under the old ownership, they pulled the car in . My guess is they want you to do this to avoid liability . Hefty guy instructed me to turn the wheel all the way left , then right and then came over and said " you don't like to listen to instructions do ya " My answer ? This place is not for me , lol ! I will spend the $108 somewhere else . My recommendation is to avoid this place . No other cars were there for service and I can understand why - terrible customer service . I went down the road to Mineola near the car wash and got an oil change there . Outstanding service and no lip . Do yourself a favor , Avoid the NHP valvoline experience.

The service was just spot-on. And it was delivered with energy & courtesy. For the time and…read moreconvenience, it was a great value IMO.

I asked them to replace 4 tires on my car that I brought with me, and was there for well over 2…read morehours. I was the second of two customers with our cars worked on I will not be returning to this location for any service of any sort. If they were busy I could understand but the place was empty. I should've taken that as a warning.

They took care of me super quick. Didn't try to upsell me on anything, and did a good job on…read moregetting me 4 new tires, and my inspection. Anita was a pleasure to work with, and made sure my car got done quickly.

I booked my tire installation online two weeks in advance. The price was clearly stated as $25…read moretotal for installation, and I already paid for the tires online. When I arrived, they said they had no record of my appointment. Even after I showed my confirmation, they insisted it wasn't in their system. Then they told me the installation would be $30 per tire ($120 total). I declined and asked them to return my tires so I could go elsewhere. Once I was about to leave, they suddenly changed and agreed to the original $25 price. The service was completed, but the situation felt misleading. Make sure to confirm pricing and stand your ground.

Honest, Efficient, and Transparent - Highly Recommended!…read more First-time here 4 months ago. All the negative reviews did not stop me because I noticed all the complaints were all uncontrollable. You can't expect a company to please everyone. But these guys deliver. If you're interested in an honest review read more...... I stopped by Pep Boys for a tire rotation, and the experience was nothing short of exceptional. Unlike my dealership, which was charging double, Pep Boys offered a fair price without unnecessary markups. The wait time was impressively quick, making the entire visit smooth and hassle-free. Every gentleman at the front desk was knowledgeable and transparent, walking me through the process with clarity and professionalism. No hidden fees, no runaround--just good, honest service. If you're looking for a reliable auto shop that values your time and money, Today, May 29, 2025 I scheduled oil change for my second car. And got the full synthetic for way cheaper. Cashier 508562 was nice and very helpful. I recommend this place now to all my clients. This place is a sleeper. The location doesnt match its high-end service. Give all these men a raise corporate! Pep Boys delivers. Highly recommended!

I came to the Jericho location in Bellerose Queens, Harry and Sam were awesome, i had my brakes…read moredone, and explained to me in details, and gave me the recommendations that was needed. Julie

Made an appointment online for an inspection and the location opened online but when I spoke to…read morerepresentatives they had said this location doesn't do inspections. I work near by and had time to kill before work. I wish there website would have mentioned it. I wish the representatives could have helped me with mentioning another location, when I returned to my car I received a phone call from them that they didn't offer inspection services. So in other words I got up extra early drove 45 minutes for nothing.

The manager is a gentleman. Very Kind staff, they always look out, waiting room always clean. I…read morecome here instead of my own car company to service my vehicle and they always take care. Pricing is always the same as any location.

Fast oil changes and great service. Price is decent and the employees are excellent. Defently…read morerecommend this for oil changes.