My family and I have eaten at Charred in Hanover about a dozen times now. We have always been…read moresuper-impressed by the service above all things. We've never had a dish that we didn't love. Several times, Joshua has waited our table and his service is so commendable that we have personally requested him when we've returned. However, our experience at the bar tonight was actually what spawned this review. Honestly, I should have left a 5-star review ages ago. But this bar experience lit a fire under me to take the time to type something up. First off, Charred's posted closing time is 10PM. My wife and I got there around 9:35 and we felt guilty for doing so. The bartender (Emily) took our drink and food orders and never said a thing like what you hear at a lot of places when you show up late, like "our kitchen is closed" or "last call is in 10 minutes". No, she made us feel like we had arrived with impeccable timing. I even asked if we were putting her out at all and she assured us we could stay as long as we wanted. Our food arrived and was wonderful, as always. A little after 10PM, another bartender (Lauren) asked us if we wanted another drink. It was already after close and we were the next to last customers in the place. She assured me that it was fine to stay as long as we needed to, so I went ahead and ordered another beer. By this time, we were the only customers left in the entire restaurant. There were still plenty of kitchen workers and wait staff working diligently to prepare for close, but not one person seemed like they were in any hurry for us to leave. Here's the best part: although my final beer order was the last sale of the day, both bartenders (Emily and Lauren) worked together to ensure that my beer was poured perfectly. I'm not kidding, Lauren initially poured the beer and then Emily came over and assisted her with ensuring that the pour was correct. No one likes an inch of head on a draft beer. These ladies got it 100% right, and I complimented them on it. While we were the LAST customers in the place, they treated us like we were the most important customers of the day! Folks, you cannot put a price tag on that. Employees like this are hard to find and even harder to keep. Charred has won our patronage for years to come. This is a restaurant/bar that knows how to hire and train employees who will deliver a magnificent experience. Well done!

Food was perfect, service was great, we really enjoyed the atmosphere & the company others sitting…read morearound us.

Outstanding food, we were in town for a senior softball tournament, and wound up eating there three…read moretimes with large groups, they were great, food was outstanding as was the service. Desserts are off the chart!

Not addressing the people waiting to be seated. Holding tables for friends, waiting for them to…read morecome in one person sitting and five other people show up later while you standing there waiting for a table. It takes forever to get your food and it's not very good.

Nice little (small footprint) diner in Scotts Addition part of Richmond. The two egg breakfast was…read morea solid working man's fare. Mine was eggs, sausage, pancakes and apples, which were all done like champs. The wife had biscuits and gravy which were a tribute to southern fare. Fluffy biscuits and gravy as good as my own. That sausage gave its life well for a gravy with personality. Except for the tight quarters (fat boy here) everything was perfect.

City Diner is a conveniently located breakfast and lunch spot on Broad St right across from the…read moreDMV. Despite its central location the wait for a table or a counter seat is seldom long. Nice casual dining. Breakfast is fast and dependable and the staff is friendly. Prices are okay - today's 2 eggs/4 bacon/apples/toast/coffee was under $17.

Great burger, great service! Will return soon. So evidently…read moreI can't just post my review. Yelp says it needs 85 characters. Bite me yelp.

This was my first visit, so I wasn't aware they strongly prefer reservations, even for a random…read moreWednesday lunch. Since we didn't have one, we were seated at a community table, which would have been nice to know in advance as it definitely shaped the experience. Pricing felt high for the portion sizes. There is no lunch menu and you are paying dinner prices for lunch. I ordered the carne asada bowl. The steak had great flavor, but there wasn't much of it in the bowl. I kept hoping the next bite might have some more but it rarely did. This was disappointing since the rest of the bowl was lacking in flavor. Everyone else enjoyed their dishes and had good things to say. The ambiance is nice and leaning towards upscale casual. Overall, it was a decent experience, but I probably wouldn't go back

I have tried the location in Carytown and it's pretty good…read more This location is good too! We went because they take reservations on open table. I wanted to pick a place for my friend's birthday. I ordered the falafel flatbread with fries. It was a massive portion. The fries were amazing too. The only thing I didn't care for was the ranch. The ranch shouldn't be watery....like....how? And why? I took off a star just because of the mistreatment of the ranch. I couldn't eat it. (Mostly because I didn't have a spoon and it wouldn't stick to anything we attempted to dip it in.)

Fresh food, great when you want something that will make you feel good walking away. Perfect for a…read morecasual lunch. Great staff. Delicious cheesecake. Maybe my favorite resteraunt quality Brussel sprouts. Also, the Mules Rules rules! Haha

Great experience! The food was fresh and flavorful. Our server Rachel was very friendly and…read morehelpful. We will come back when in Virginia!

Very good food. Nice atmosphere. Breaded chicken was hard as crap. Should've gotten naked…read more Waitresses some were super nice, others didn't seem interested. But I love the energetic here.

We usually don't eat at restaurants inside hotels. However, an exhausting week and lack of desire…read moreto get back in the car led us to try this place out. Chuck was presiding over a mostly empty restaurant at 5pm on a Sunday. He happily described some options and was so enthusiastic about some dishes we thought, "What the heck?". My companion had the best burger of the year. My steak was perfect. The shrimp cocktail was fresh and delicious. We enjoyed exactly what we hoped for..after a few days of dubious food. If you visit here, ask for Chuck.

It's a holiday inn, so would one expect much?…read more I went to the restaurant because I was staying at a nearby hotel. It was very cold outside with rain turning to sleet. I did not have a car, so I decided that I would see with the holiday and had to offer as far as food. I honestly cannot comment on the quality of the food as I never got any. It may be very good for all I know. After waiting for a minute or two at the hostess station, I was finally seated. They are ironic thing was no one was there and I was told to pick any table I want, which I could've done that on my own anyway without a host. I was seated and noted on the menu, that there were no healthy options. Any chicken on the menu is either Friday or covered in cheese. But, it was cold, I'm from Florida, and the choices were this, or the Wawa gas station down the road. Then the weight began. And I waited, and waited. I was in the bar area and it seemed that the bartender who did have at least five customers at the bar was also responsible for all of the tables. if anyone else was supposed to help out, I never saw them. And I waited... I finally decided that the Wawa gas station was the way to go. As I got up the bartender did notice me. she seemed genuinely distressed that she, nor anyone else had actually noticed me. Mind you I was only about 8 feet away but I do not necessarily blame her as she did have a bunch of people at the bar plus all of the tables. I had already decided that the Wawa gas station would be my choice so I did get up and leave. Again, I'm not angry with her as she did seem very distressed about my predicament, but my thought was, why reward Holiday Inn for poor organization and poor service? I don't took off into the wind, was stinging freezing rain hitting me, but, at least I knew that the Wawa gas station would provide service and something at least close to what I wanted. Again, the food at the Holiday Inn maybe very good, I just never found out if that was true. NOTE - It was touch and go, but I did survive the walk to the Wawa and back to the hotel.

Food is good. Popular! Waiting time was 30 minutes which became 45 minutes, people after us got in…read morefirst "the Raymonds" Party of 4 and we were "the Remanns" were party of 4 too..southern accents and all-- mistake on their part-- it is okay! They looked hungrier and feistier than us. We were too well dressed, never went to church though.. we were out of towners, and they must be local? I guess it was pajama day-- most of the customers wore their pajamas-- sorry we did not get that memo. Ambiance was loud... we, read each others lips and texted each other Food was fresh, we had sandwiches, french toast, pancakes, coffee, orange sunset or sunrise juice... the company of meeting family was fun and people watching was fun...in this quaint university town

One of the worst first watch experiences of my life. I wish I remembered the servers name. She was…read morethe most careless, flippant, and apathetic person I've probably ever come across in food service. When one of the people in the party's coffee didn't come, she literally said "oh, I forgot!" And then it came incorrectly. When 3 peoples' food came and one was missing, she said "they're probably just working on it", no offer to check. His food ended up missing a key component. We won't be going back to this location. Everyone was put off by her attitude. We gritted our teeth as we tipped 20% which she definitely did not deserve.