Came here today without an appointment to have my tires looked at. I usually deal with Rob and have been for the past 10 plus years. However, today I was assisted by Sam "the owner." I'm glad I was able to get in as a walk in (plus 1 star) Sam and Donnie answered all my questions (plus 1 star). Nonetheless, I was initially told that one of my tires the tread looked like someone or something had sliced it. Then after receiving the quote I was told that the tire in front of the problem tread tire also needed to be replaced. Now the aforementioned insinuates that it's a front and rear tire that needed replacement. However AFTER the work was completed I was informed that it was the two REAR tires that were replaced. Usually they will offer some type of coupon given customer loyalty. But today for one strange reason was not the day. CONFUSING (minus 1 star). Sam also made sure to inform me that he "does not make money off of tires.. only making $40 off of this." Cool- but that has nothing to do with customer service and satisfaction (minus 1 star). As mentioned I've been a customer for over 10 years at this Midas. Maybe today was an off day considering the police were there because of a theft. I don't know. But today's service was not up to par. read more

I was looking for a place to get my car tires aligned and also do a quick maintenance check on my car. I found this place on Yelp and was impressed by the great reviews. The whole experience was great. I was in and out quickly and they did a free brake inspection and took their time to provide me with some helpful suggestions for service and maintenance issues. They do a lot more than just what you normally think Midas might do. I could tell that they take pride in their work and strive to provide excellent service. I will definitely be back. read more

It was quite faster service and relatively inexpensive as well. When my Acura TLX required A1 service alarm, I couldn't find the faster appointment in Acura Concord. I checked the Yelp review for local lube and mechanics reviews and I decided to make a reservation in Midas. The owner was very kind and responsive for my special request. I was able to change synthetic oil and tire rotation service pretty quick. read more

Class and expertise. Knowledgable and good advise! My middle aged family car appreciated the attention! Mary, Kevin and John took great care of me and my ride! I'll return! read more

I love coming here! They have taken care all my car needs and done a great job in the last past year! Rod is amazing! He picked up on 2 separate car issues that needed serious attention. He showed me the issue and gave me advice! He answered all my questions professionally and checked on me. The owner Sam and other workers are great as well! My only complaint is it can be pricey! I had cheaper service before moving to Concord, but what keeps me coming back is I trust these guy! read more

I am horribly disappointed with the service I received there today. I called two days ago to set up the appointment. The manager told me it would take an hour to do a 30,000 mile tuneup. Four hours later the car still was not finished. Two hours into the servicing i called and Sam said he was waiting to hear back from the fleet company as the car needed new tires. At that time I called the fleet company, and got through immediately. I called them and they said the paperwork wasn't filled out correctly on line, adjusted and sent it back immediately. I then called Sam back and he looked at his system and saw it was accepted, having never called them himself. Previously to my calling the fleet company i had asked Sam to call. In addition when i brought the car in i showed them the fleet on line app but Sam told me he didn't even know it was a fleet car? Sam then told me to come back at 3:15 but the car was still not ready until 345. Sam then tried to fault my fleet company for the delay. Not sure what happened to Midas customer service but I will never come back to that one. So disappointed read more

A surprisingly good experience. Very friendly helpful service. Definitely going back. Very reasonably priced as well. Thanks! read more

Ah Midas. You may ask why I came here. I'll tell you why, they gave me a coupon for a $24.99 oil change, tire rotation, and a courtesy check (visual brake check, battery, air filter, fluids, belts & hoses). I called them up, set up an appointment, and drove over on a Sunday morning. By the time I parked and I was getting out of my car a young man was by my car with an umbrella (it was raining) and was trying to help me get in without getting wet. Since I had a raincoat on I just ran inside. Everyone was very friendly from explaining the service they were doing, to printing and giving me a copy of the recommended service for my car at the next mileage (110 & 120k), to showing me some things that I should take care of soon, but not trying to hard sell or pressure me. The reason I'm giving them five stars is they did some extra work for me without charge. I had some cabin air filters that I was planning on putting in, but they put them in for me anyway since they were in the car and they replaced my dead headlight (I had a bulb with me too). read more

Midas - Office - Auto Repair Near Me - Walnut Creek, California

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Quickest oil change experience with great customer service!! Definitely will be returning next oil change!

I wouldn't go anywhere els if I where you. I just left there for full brake service and oil. Customer service was excellent and the price was perfect for my budget. Great job guys. I won't trust my car with any read more

Great experience - friendly and professional service, everything you'd want your local Midas to be!

Great services. They don't offer you unnecessary services, we don't go to dealerships for maintenance any more.

I went to Midas for the first time as I needed an oil change. They were quick, friendly, and rotated my tires for no additional charge!

Just filled up for gas and checked out the engine since I got an oil change recently. SpeeDee oil left the air filter on the top of my engine! Which means I just drove over a week with the air filter not filtering any air for 100 miles. Good job guys, thanks. At least they have free coffee, clean waiting room and were speedy, just a little too speedy. read more

Midas - Air filter left on my car. - Auto Repair Near Me - Walnut Creek, California

What's the point of having posted hours if you're not here on time? People rely on businesses to be held accountable to punctuality. Shame: I got to the shop at 7:20, was the first one there expecting to get helped quick for a dead battery and needed an oil change. Took this pic at 7:55, there were two other people waiting to be helped behind me. Still nobody. Then 8:05 rolls around.... still nobody. Called the shop on Monument in concord who was able to take me in right away and had excellent customer service. Called this shop to complain and ask what their hours were, to find out that they only have ONE service tech opens at 7:30. How can you service MULTIPLE people and open a shop with only one employee? That's also a safety issue in itself. read more

Midas - Auto Repair Near Me - Walnut Creek, California

I would highly recommend this auto shop. I stopped in for an oil change with a mailer coupon for a synthetic oil change. Great and speedy service. read more

Both times I showed up at 7:30am shop was closed for my appointment. People came closer to 8am, so a good waste of my time. First time they fixed my flat tire, second time they said they wouldn't touch it because "its unsafe". Another good waste of time as I went to another shop and they fixed no issues. The people are nice but their work ethic is bland. read more

I stopped in for a routine oil change and they were great! The service at this Midas location was great and they did the oil change in a speedy manner. The price was also very good with the coupon I used from the website. There's also a little table outside for you to sit at while waiting for your oil change to be done. read more

These guys are the best! I don't make it easy on them when I bring in my 20-year old Saturn with many defects, but they've done nothing but be helpful and informative with everything from oil changes, to tire replacements, to brake replacements (special shouts to Rod this last time for going to bat for me and saving my car AND my wallet). I'll always recommend this gang. You guys are the best! read more

I really appreciate the communication from everyone I have come in contact at this location. They are very helpful and willing to answer all my question regardless of how petty or insignificant they might seem. I always feel good about my experience and my vehicle each time I leave there. read more

I truly recommend Midas. I have been coming here for six years, they have taken care of two cars and always been very professional, fair and honest. I feel that my car is in the best hand with them! read more

If you have a regular job to do. They can do it like anybody else. But if you need a good mechanic to fix a difficult problem consider elsewhere as they charge almost $200 to use the scanner and even using the scanner the mechanics are not good enough to fix your car. I had this bad experience with them, I left my car on tuesday and they called on thursday saying they couldn't find the car part and I needed to take it to the dealership. $200 and nothing done in 2 days. read more

Recently replaced all four tires on my BMW SUV. The team at Midas-Walnut Creek provided quick and excellent service. I appreciate their professionalism and the cleanliness of their shop as well. I will definitely return for future work. read more

Best customer service!!! Best prices!!! Excellent service!!!!! Had a bad experience with another Midas and these guys took care of me read more

I recently went back to Midas in Walnut Creek for additional repairs. This time I needed an anti-freeze tube replaced. They could have stiffed me for a new radiator. But they were honest, which I've found a rarity among auto repair shops. I have lived in the area and practiced law for over 40 years. I was so pleased with their obvious honesty and lack of pressure that I also bought a set of tires as long as my car was in the shop. I have a 2000 Volvo that I am trying to make last into my 80's. They could have lied to me about the prospective results from oil leak trouble shooting and caused me to spend $1,000's of dollars, but they didn't. In my experience most of their competitors would have sent me on an expensive wild goose chase. I went to them for exhaust services last year, but am pleasantly surprised at the full extent of their available services. I put trust and honesty first in auto repairs, ahead of skill and deceit. I highly recommend Midas of WC. Ask for, "Sam," and tell them, "Dan sent me!" read more

So honest and truthful. I was told from a different company that I needed 2 new tires because I had to buy in a set. Then they said I had 2 nails in my tires that weren't repairable and it was going to cost me 1k just for the tires not even the labor and tax. I came to Midas and got the truth about what was going on with my tires. And that if I did have to get a new tire that I don't have to buy in a set that I was absolutely able to buy just 1 tire. Pretty much went from having to spend $1000 to $35 because everything was A quick fix! read more

Did a great job! Nice people too. Helped me to get quality tires on my car that work best for my needs. I needed the ability to trailer safely. Helped me to come up with a plan to get the tires in a cost effective timelines. They suggested I replace the worst ones first (they move the remaining 2 bad tires to a safer position on the vehicle) and then I came back when I got my next paycheck for the other 2. My tires were out of alignment too and as a result have this had done a lot of damage to the old set. They fixed this as well. Thanks for all your help! read more

I would suggest everyone to check prices with local car dealer. I was charged 153.96 for spark plugs (just parts), the same model on amazon is ($52) and less than $50 at Toyota Walnut Creek. read more

Just got tires put on, alignment, and oil change. I like how this business operates. Clear communication, fast high quality service, happy mechanics, reasonable fees. What more can you ask for? read more

My 2017 Out back needed new break pads and oil exchange,I went to this place a month ago.They put new breaks and rotors when I only need the pads ( of course they can charge more ) The car start with funny noise that it never had before until now I do not know what it is but the noise is getting worse .I called and asked about it but the owner give just excuses that it did not make any sence My oil light came out a coulple of times and I went back 1 week after the service was done and they told me that the oil was half empty,is kind of weird because the car did not have any leaks .They did not even put a new tag with when the it will need another Oil exchange. I also compared the cost in other Midas location and the price it was at least 30 to 40 % less ,I also asked the owner about this and he say that each location put they own prices . read more

I am soooo happy that I have found my new auto shop!!!! Not only are the honest but also kind and funny! I felt like I was amongst friends!!! Gave me excellent and honest advice and went above and beyond my expectations! I am a customer for life! Thanks Rod for the awesome Delta advice and Bobby when I sell the Infinity, you are first in line! Daniel thanks for making me feel confident and safe at my new shop! You guys rock. Morgan read more

These guys are GREAT. I was ready to leave for my trip when I saw I had to replace my rear tire. I called Sam and he told me they had a tire in stock and to bring to over. I did and they replaced it right away. An hour later I run into a curve and tear up a front tire. I had to be towed back to these guys who supplied and installed a second tire. The service was outstanding. They not only replaced my tires but bailed me out of a jam. read more

I took a appointment with these guys to get the oil change and i went to this place next day with my oil change coupon. Showed coupon to this white guy "Manager" in front desk and he told me that he cant take this coupon because my ford escape takes only synthetic oil. FYI dumb ass (Manager)... ford recommends 5w-30 or 5w-20. Nowhere it says that you need synthetic oil. After explaining him many times that i need 5w-30 he was not willing to do it just because i showed him coupon and he wanted me to charge premium oil price. So, MIDAS / SPEEDEE clients - BEWARE! I think this place is shady and quality of service questionable. Stay away from the shop. The manager is a jerk !! read more

Rod at this location was absolutely fantastic. I had my work vehicles battery die and I didn't get a jump till 5:40. I called and spoke with Rod and he made sure him and his crew would be there to take care of me. I didn't get there till 5 minutes before closing and they were able to get me set up with a new battery and install it. They stayed till 6:20 which was after closing and did it with grace. Their level of customer service was fantastic and greatly appreciated. If any repairs are needed in the future I will definitely be making this my go to shop. read more

I came here after a dissatisfied service at the Concord Midas. Concord Midas didn't flush my brake calipers and rip me off $70 and they tried to upsale me for power-steering. Anyway, I came to this Midas with my cousin to see their process on flushing brakes. We spoke to a good man by the name of "Rod" and he was concern and he personally resolved my issue. He told us to come back in 1 hour and when we did, we saw one of the workers test drive to feel the improvement of the brakes. Rod told us that the Concord Midas didn't flush my brakes at all! I was not shocked to hear that based on my experience over there. I'm glad we came here because they were very helpful and got my car service like how I expected. Thanks you Midas Walnut Creek! read more

Got my fleet 2017 Ford Transit Connect oil change 2 weeks ago, and tire pressure warning light came on today. Brought it back because checking the tire pressure was part of the service. They responded quickly and told me all was well, that the spare tire was low. Drove car several miles and code did not clear. Checked the tires when I got home with my own gauge, had 38 lbs all the way around. Door jam says 44 in front and 48 in back....I pumped them up using my hand pump and a fair amount of sweat. Did Midas even bother to look at recommended pressure? I doubt it. If they can't get tire pressure correct I have no confidence in this shop's ability to do anything else right... read more

Has become my default auto shop since moving. Quick, friendly service. Oil changes are quick and easy. Offers helpful advice. Will be returning! read more

Went here after we got snaked by the midas on MONUMENT BLVD, I had air in my brake line and the pedal fell to the floor after a so called brake flush( very dangerous).Came to this location and they properly bleed the system throughly. My pedal is firm and consistent, thank you guys so much. read more

Stopped in toward the end of the day for a much past due oil change. Daniel was super helpful and they got my oil change done in about 20 minutes. Daniel applied a coupon for me without me asking which was awesome. I had a great experience at this location read more

This is a so so place. I don't agree with things that they say "you need to fix". I simply came for an oil change the sign outside says $49.99 but now for my car it's $79.99. (What can I do) After waiting for over an hour- they came back to me saying that I needed a new battery, spark plugs and tires... (Mind you I just bought tires less than a year ago-) I don't know if everything that they say is true. I have a fairly new car that I take to total care of. And to have all this done to my car they told be it would be like $882. They are crazy. I ended up only getting my oil change. The prices that they offer are crazy high. read more