Car repair shops are too often synonymous with sleazy mechanics looking to overcharge and take advantage of unsuspecting folks exploiting them for every dollar possible. That has never been my experience here in the years I've been coming here. Allan, the general manager, makes sure he does everything to make sure you understand what's going on with your car in simple to understand language and gives you the fairest price you can find. The work is thorough and they take extreme pride in getting the work done right the first time so you won't have to come back. I've even seen Allan ask his workers redo work because he wasn't quite satisfied with how it was done the first time. What's also amazing is he remembers you by name when you walk in the door and will continue a conversation you may have been having with him from months higher. Can't recommend this place enough. read more

I love this place! I researched cheapest oil changes around town and my coach actually told me how cheap she got her oil change for her truck, so I decided to give them a try. They're always busy for a reason! I highly recommend calling ahead and making an appointment for oil changes. They're professional and fast. Steve is the service manager and will always have a deal for you. Johnathan worked on my car and it was down with 30 mins. They do EVERYTHING! Thanks Midas. read more

I have been a client of Midas, and this specific location for almost 10 years! This is like my Cheers, where everybody knows your name! haha David and Allen have always taken care of me and my family and I can not say enough about the amazing quality of customer service. I refuse to go anywhere else for my car services as not only they have great customer service but have great affordable pricing and never try to sell you what you don't need and address the problem at hand which I appreciate specially as a female I am an easy target for auto shops to try to sell me services I don't need. Thank you Midas and team for years of great service ! read more

I was so impressed how I was treated yesterday at Midas in Tustin. I called right before they were closing (with a really loud noise that was very scary to me as I had a long drive home from work)) and they gave me directions and told me they would wait for me. I arrived shortly after their closing time, they put my car up on a hoist AND fixed the problem quickly. They showed me what he problem was and what they were going to do to fix it. They explained the whole thing to me and what to do if it happened again and here its he best part - THEY DIDN'T CHARGE ME FOR THEIR TIME AND TOLD ME TO HAVE A GOOD WEEKEND!!! Who does that??????? Was very impressed with their professionalism, kindness and would highly recommend them to anyone!! Kathy H read more

I've been doing business with Midas of Tustin since 2009. Allan and David are amazing and provide the highest level of customer service. I realize how much I take for granted last week when I had to stop at a different auto shop last week. Right down to the cleanliness of the waiting room and the shiny porcelain in the bathrooms. They always fix my car right, even if it means just making things right. Allow them to serve you and you too will begin taking things like customer service for granted. read more

Midas - Auto Repair Near Me - Tustin, California

To whom might want info on this establishment. I have finally come to the realization that having a mechanic as a friend is NOT always the best choice, why to save a buck or two? Not worth it as in the long run you woukd be spending much much more on the repair if you would of taken your vehicle to Midas on Edinger. From my mother in law to allot of members of my family have been taking their vehicles there and I was the only one that decided to look elsewhere, big mistake. Allen, Marco I honestly can't thank you both enough for how honest, professional and family oriented you guys are. I tell you one thing, for as long I live in California, my entire family will be bringing our vehicles to you for any unprecedented repairs. One last thing, Thank you for being you. Sincerely Armando Izquierdo read more

Exceptional service. I have been taking my both cars for service there for over 3 years. Staff is friendly and honest which i value a lot. Fast service and competitive pricing. read more

Seriously if anyone needs maintenance on their vehicles and needed be cost efficient, these guys are the best! My family and I come here always to get everything done. Today not only were they super kind and understanding of our financial situation, they did a complementary safety check on my vehicle, they also cut my original quote of $210 for 4 spark plugs to be changed out, but they cut it in half! These guys are the best! Highly recommend! Allen is the owner of the store and he loves his customers to be happy and safe. read more

I have been going to this place for a few years for major service. I thought I had found the right mechanic but I was dead wrong. These people are DISHONEST. 3 days after I bought another car I brought it for an oil change and alignment. They gave me back my car with the side of my leather seats ripped. When I confronted them with it they did not take responsibility for it. The manager told me that it was because of wear and tear but never denied that it happened there. This was a blatant lie. When I brought the car it was in mint condition. Besides wear and tear happens evenly not only in one spot. This trip cost me $275 for upholstery repair. Anyway the moral of the story is go there at your own risks. I will complain to corporate and bbb. I shouldn't be treated this way after years of giving them business read more

Great customer service. Car feels great and they really helped me understand what needed fixing immediately and what could be fixed later

I've been going to midas for years, but after receiving terrible service one visit after another, I've decided I won't be returning. I sucked up the last few visits while giving these guys the benefit of the doubt. I couldn't have been more outraged after my last visit however. I dropped my car around noon on monday 4/30 to have a few things looked at, and never heard back from them. I called the next day in the evening and they told me they would call me back. They didn't. I called back on Wednesday afternoon only to find out the diagnostic and quote for the service. I picked up my car and that was the end of our business. Not having a car is a huge inconvenience as my only means of transportations involved getting rides, taking the bus, and calling uber. I did this for two days to get by, and it was for nothing. read more

Thanks for the honest, friendly service and great value. I was getting a smog inspection nearby and called Midas to checkout my brakes. It was nearly closing hour but the Service Manager, Steve Saul, made time to check it out. Gave me honest assessment and aold me on a great deal he shares with all his family members: get your brakes done and for every future brake job on that car, just pay labor, the brake pads are free. That would save about 300 for every future brake job on all 4 brakes. I came in the next day and Steve quickly took care of me. A fine gentleman with fun stories about his life adventures too. Well done, Steve! read more

I knew I was going to need some major work done on my brakes. I was already hearing grinding noises, and knew it was going to be expensive, which was going to be rough financially. After seeing the yelp reviews for this Midas location, I decided to bring my car in. From the moment I called to schedule an appointment, to bringing my car in, I could tell that the folks here were genuine. There were no upsells, just a straightforward and professional review of what was up with my car. In the end, not only did I get a great deal at a time when financially I really needed it (much better than the dealer!!), but I was able to get the work I needed done. It is such a relief. Special thanks to Tim - I will definitely be bringing my car back for future oil changes and service! read more

My Wife and I decided to get her brakes done at the local Midas and we didn't have any issues with the service. In fact the service was quite good, they seemed to know what they were talking about and finished the job in a timely fashion. So I decided to bring my own car in for an oil change. We've been coming to our local Midas for a little over a year now for our vehicle preventative maintenance and haven't experienced any of the issues described in some of the prior reviews. I just thought I'd take a sec to drop a good word for these guys and say good job. I hope I don't experience any of the issues some of the folks on here have in the past. If I do; yelp will be the first to know. In the meantime, we've been happy with their work and have no reservations with taking our vehicles in for work. read more

Midas employees are always honest, efficient, diligent and make the process of fixing a car problem stress free. I appreciate these workers and highly recommend Midas because of their quality service, efficiency, and fair prices. read more

I first spoke to Allan over the phone who gave me a really good price for new brakes and an oil change. When I brought in my car the next morning I found out the grinding noise meant I needed a lot more than just brakes. I'm a dumb girl who doesn't know anything about cars so I ruined my rotors and needed an alignment and new Tires too. I think his name was Stephen, got me all hooked up with everything I needed and gave me a really really good deal. They were both awesome, I'll for sure go back when I need more car stuff done. read more

Still leaving this review as a five star because I am still happy with my service but I do want to write about my most recent visit. Usually, the person at the front is either Allen or David and those are both great guys and have always made me feel very welcome and their interactions with other customers from what I've seen has always been top notch and their customer service skills are probably 90% of why this Midas is so popular and gets such good reviews. However, the last two times I came in this other guy named Tim was working the front and the first time I came in I totally forgot to make an appointment first and when I walked in he did not greet me and all and did not even acknowledge me until what felt like 5 minutes before he finally asked if I had an appointment and let me know that they couldn't see me that day, which is fine I made an appointment for the next day and came back in and once again it was Tim! And he once again didn't really acknowledge me for a while. After I sat down I just observed him being really frustrated with the computer and then a line of about 3 people came in, I timed it! Took 4 minutes before he acknowledged any of them after being visibly frustrated with the computer, it was super awkward. I hope that David and Allen are just on vacation right now since it is the holidays and that Tim is not going to be a usual fixture at the front, I'm going to really miss David and Allen's great customer service if he is :( read more

Engine malfunction light popped on. They took me right away, diagnosed, topped off with oil and I was good to go. Great, attentive service. Second time I've been there, and satisfied both times. Thanks. read more

My first review for Midas and I can't tell you how relieved I am! I'd heard a lot of bad stories about Midas Tustin but a friend suggested I go as he had a great experience with them. So reluctantly I went to Midas for an oil change hoping that they don't mess up anything in my car. To my surprise, the guy at the desk David S. wasn't rude at all (many people on yelp have mentioned that the staff is rude). Then the guy who actually worked on my car, Jose, was a really nice guy and let me see the engine and stuff (I love opening things up but not that great at closing them down). The oil change was done perfectly and the standard courtesy check was also great. I'd highly recommend Midas Tustin to my friends and anyone else who needs an oil change done on their car. Thanks Midas Tustin! See you in another 8000 miles! read more

I'm usually pretty wary of car repair places because I'm clueless in this area. Found Midas with great ratings on Yelp and decided to give it a shot. Came out very happy. Was able to get the fix done in a day. Dropped it off a little before lunch and picked up in less than three hours. They were very accurate with the time and price estimate and even gave a discount at the end! read more

Super service! I had a slow leak flat tire and came in this morning without an appointment. They had me pull around to the back driveway, not even into a service bay, and patched me up right there on the spot! I paid twenty bucks and was on my way back home in less than 10 minutes. Amazing! read more

Great place! Got a smog check done nearby and decided to stop and get a panel fixed (was hanging by one bolt). The place nextdoor told me to leave my car for a few hours. Decided to check Midas. Waited about 30 minutes and brought my car to the back. Mechanic fixed it in under 5 minutes. I wasn't even charged! Great customer service. Highly recommeded. Look at their other reviews. read more

These guys are life savers! They came to my rescue immediately, with Henry coming to jumpstart my dead battery, taking the car in for a new battery and doing the needed oil change. David was right on top of reseaching how old my battery was and if it was covered under warranty. No such luck, but the price he gave me was unbeatable by anyplace! Henry came back to pick me up and my car was in tip top condition. I have referred many friends her, and I'm always told the same thing, having these guys on speed dial is a real find!! Thanks David & Henry you too are the best!!!!! read more

I had my car towed to Midas because it wouldn't start. They figured out the problem, it was my alternator and fixed the issue very quickly. I really appreciate the customer service from Henry, he kept me informed with my repair and was really informative. David the store manager was very personable and made sure I was taken care of, really appreciate the 5 star service I recieved. I will definitely be back for all my future repairs. Thanks!! read more

Our family's go to mechanic shop for all! Thanks David for always being honest and only recommending what really needs to done and not surprising us with unnecessary fixes. Our 99 Cherokee thanks you too for extending its life! read more

Our son introduced us to Midas, they were very helpful and caring, fixed the muffler on my husband's Buick Rendezvous, and they checked out other problems the car had, very reasonable price. We recommend them to any one. read more

This Midas is amazing. They took me in without an appointment after another car repair place tried to rip me off! The prices are amazing and I got my brakes, oil change and rotation done in an hour. I will be coming here from now on! Marcos is great to work with, I really fel like they were honest and not just trying to get as much money as they could! Thanks Midas! read more

Eh you can kind of tell they take advantage of females who don't know much about cars

I called to make an appointment to have the battery terminal replaced. Steve and Kevin not only gave me an appointment within the hour they also fixed the car as soon as I brought it in . They are very helpful professional honest and they did not take advantage of the little that I know about fixing cars. Best service ever . Thanks read more

Great service and value. Needed an oil change and o called to make an appointment. I really needed it the same day, and they were able to accommodate me. The guy up front, I think his name is Tim, is super helpful and personable too. read more

This place is the best ! My car started having some issues where it was kind of lurching forward so my dad recommended this midas to me for them to fix it. It ended up being a REALLY BIG project just to get the car to even start but the guy there Allan was so nice and understanding about me not having nearly enough to pay it all up front but he's a really great guy and got my car fixed for me to get to and from work and he gave me a great price ! I don't know much about cars and there had been QUITE a bit of wear and tear on my '99 lexus but he got it up and running good as new at something i could afford. My dad was right about this place and the staff is so funny and good at their job. At least NOW i know exactly who to call for any future trouble with my old ride and i would recommend THIS midas to EVERYONE !!! =D read more

I went in because I had a screw in my tire. They had other customers ahead of me but still took me right away WITHOUT having to wait at all. Jay was extremely professional, checked my tire pressures- even my spare tire. The screw didn't puncture the tire- so they didn't even charge me for this. Highly recommended. read more

This place is reasonably priced (19.95 for basic oil) while offering high quality service. Which explains why they are so busy that it's encouraged to make an appointment. Marco is really helpful and knowledgeable, he suggested and explained why I should replace a damaged axle that other shops had over looked. Without replacing soon, it might have left me stranded in a far away place. read more

Midas - Nice waiting area, could use a big screen - Auto Repair Near Me - Tustin, California

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Always fast and friendly . Honest and helpful. I never feel like they are trying to rip me off here.

I came in today to get an oil change. Tim told me that my transmission fluid is looking dark.... my wipers need to be replaced and my rear needed to be adjusted too but I couldn't afford it. Tim was so kind enough to deduct 50 bucks plus another 20 because of a special to my total. Jonathan was pleased to get all that fixed in less than an hour. read more

I am very impressed! Here is why I will now be a life long customer 1. Honesty 2. Customer Service 3. Price 4. Quality of work I run a transportation service with a fleet of over 20 vehicles. We decided to try this location out for the first time this week. First I called David and he encouraged me to come down, I brought 2 cars down to give them a chance keep in mind we are driving lots of people and lots of mileage so maintenance and safety is a huge priory to us. Everything went well and I was happy to pay the bill. Today I decided to bring in another vehicle and told him to do a oil change and breaks, when I came back he said the oil change was done and the brakes are ok to keep driving and recommended not to change them this time and we will look at them next oil change. I am so impressed with his honesty and customer service that they have earned my business! Thank you David I look forward to doing a lot of business together I highly recommend this location!!!! read more

Steve and David were awesome!! They are super nice guys and totally helped me out with some new tires and checked out my brakes. Would recommend this store to everyone. Ask for Steve!! read more

Steve was such a sweet, genuine guy who was extremely helpful and friendly. I just moved to California (literally yesterday), and after the 2000 mile drive, I noticed my car was making a horrible rattling noise. First, I went to a Midas in LA where they told me it was going to cost $600 for all the repairs. I knew something seemed off so I decided to try my luck at this Midas (which is closer to where I am temporarily residing). I have a warranty on my muffler with Midas, and the charge ended up being $0! I couldn't believe it. Steve replaced my muffler free of charge! I thought they would of AT LEAST charged me for labor. But wow... $0 is so much better than $600. It was truly a blessing. I could not be more grateful for their honesty and helpfulness. read more

Needed a quick weld on a broken muffler hanger, and Marco was kind enough to squeeze us in as a walk-in. $20, no wait, job was done in about 10 minutes! Thank you!!! read more

Stopped in to get brakes checked few days ago. Allen put it up on the lift, pulled the tires, quick cleaned all brake surfaces and then walked me around the car to tell me what I was getting into. All the pads and shoes were good but front rotors needed some love. I wanted new pads in front since I was there and Allen put on the lifetime pads. Was a tad more spendy than the other guys for just the front brakes, but the fact this guy was HONEST, took the time to show me what I did and DID NOT need, with a nationwide warranty --was well worth the visit and a few extra dollars. They had a few customers in with work being done and I was still in and out within the hour. They also rotated the tire free of charge. I had my oil change across the street for 41 bucks is how I came to notice the Midas in the complex. Midas would have done it for 24 bucks! read more